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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5288 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the antivirus protection, free offering, and overall performance of the Internet Security with Antivirus Protection. Many appreciate that it came free with their purchase and are satisfied with its effectiveness in safeguarding their devices. While some users experienced installation difficulties and compatibility issues, the majority find the software easy to use and reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 5,287 reviews
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good antivirus protection for any computer. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth a try

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got free 3 month with this antivirus software. It did not slow down the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the security of having antivirus products. Puts me a little bit more at ease.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Great virus protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, it a great protection for your device just be aware it will expire.

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this in my computer and tablet. So far, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great antivirus hasnt failed me as of yet and it makes me feel safe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weebroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it I got Bit defender instead With premium VPN. I'm sure it works great though, I had it along time back on a PC. It was good virus protection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It was running perfectly on my my computer

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice antivirus protection. It is easy to install and use. I love this product

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Great Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Antivirus product. I have it on my laptop and my sons laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    MS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT LOVE IT AND ITS GOOD SECURITY AND I LIKE THE ANTIVIRUS AND IT EASY TO WORK WITH

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection and easy control and fast search..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very confusing and difficult to access assistance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was very confusing and cumbersome to install. Both my husband and I thought we had installed it on the day we received it in the mail, but it turned out it was not actually installed. Then when the automatic installation failed after I followed the special prompts and they were to have someone call me back, they never did. I only reached a person after calling a number where they usually charged for consultation services. After begging and pleading with the operator, she took pity on me and put my number in so that someone would call me back. After about an hour, an automated prompt called me back and held me on the line for about another five to ten minutes until I was connected with an actual technician. It took him many attempts to finally figure out the problem By this time I learned that I had only 67 out of 90 days left on the subscription. I had asked the operator the difference between Webroot and McAfee Security. Webroot covers more devices but has fewer protections. I didn't realize what I was doing when I purchased the Webroot package. I thought it was part of the Geek Squad protection, and they do administer it. But I'm still not sure I have to have that to keep the Geek Squad insurance on the computer. I only need the protection for one device.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It sounds like you've had difficulty installing Webroot - Did you ever manage to figure it out with BestBuy tech support? Webroot

  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried out the trial. No issues. I didn't use it past the trial and I don't think I had any attacks that this software needed to combat

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Get this one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow set up and best product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Got this free wehn purchasing a comouter but it really does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being secure and extra protected with this webroot antivirus security system

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came for free with the purchase of the laptop! Easy to install and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security! Highly recommend this for the computer.

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. No issues experienced with it since installed in my machine.

    I would recommend this to a friend
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