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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5288 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the antivirus protection, free offering, and overall performance of the Internet Security with Antivirus Protection. Many appreciate that it came free with their purchase and are satisfied with its effectiveness in safeguarding their devices. While some users experienced installation difficulties and compatibility issues, the majority find the software easy to use and reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 5,287 reviews
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Free 3 month trail

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with purchase of lenovo chromebook free 3 month subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product. Glad got it free from Best Buy: awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the free trial. Fast electronic delivery, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, you could never have too much security

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    All good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up. All good so far. Came free with computer purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free with laptop purchase. Who doesnt love free? Easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Free Add on

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free :) and did a good job with defending my computer

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    It was free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free with purchase, so why not? Have never had a Mac virus issue.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice free be with a purchased thanks Best Buy.I used it right away

    No, I would not recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Free with purchase for limited time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for free and not hard to install.We all love free

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you bestbuy for giving me security for my internet

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Free trail

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was giving a a free trial with my new gaming pc works great!

    I would recommend this to a friend
  • Pros mentioned:
    Free
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Possibly my error, but didn't seem compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was free trial, but didn't seem to be compatible with my Chromebook. It's possible that I wasn't downloading the program correctly, but I couldn't get Webroot to open on my Chromebook. I opted to use Kaspersky instead. It could be Webroot is great, but it wasn't a great fit for me.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Cons mentioned:
    Subscription length

    Rated 3 out of 5 stars

    security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt try this product as i didnt want to be slaved to buy it every month after the trial

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 3 out of 5 stars

    comes for free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there are alot of software we can use. this just come with the purchase. 3 month is nothing........

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good program. I didn’t buy it because I already have a program I paid for. Recommended if you don’t have one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you can get it to run without interfering with the other endpoint solutions installed on your desktop or laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HAPPY WITH THIS PRODUCT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item at the same time as I purchased my MacBook Air. Works well and wasn't expensive. Good value for the $.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    I recommend it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security for your new laptop or tablet. Easy to install and use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trusted Software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has been good enough to use in a business environment. Good name and well trusted by multiple companies I've dealt with.

    I would recommend this to a friend
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