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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5288 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the antivirus protection, free offering, and overall performance of the Internet Security with Antivirus Protection. Many appreciate that it came free with their purchase and are satisfied with its effectiveness in safeguarding their devices. While some users experienced installation difficulties and compatibility issues, the majority find the software easy to use and reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 5,287 reviews
  • Rated 4 out of 5 stars

    Internet Security

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Security for Beginners, however, I prefer McAfee as I have been using it for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be effective. Difficult to understand analytics and how to get the most out of the functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have extra protection to the computer while using the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    It was Free

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say, this was free. It's not bad, but not great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasn't Needed but thank you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the laptop in which this product came with. I'm sure it's fine but I never installed or used the 3 month subscription. Lets be real, if you're being responsible you shouldn't need much more than Windows Defender which is built into Windows 10 and can be downloaded for Windows 7/8

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool that it was free with laptop. I haven’t installed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice In Virus Protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the purchase of a laptop. It functions well and I have never had an issue. Sometimes I have to disable it because a program doesn't want to work smoothly with a virus scanner active, but other than that, it's a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Never used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O never used comes with my laptop purchase I don't know how work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    It was free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my purchase of a tablet. Haven't installed it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 3 out of 5 stars

    Did not use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use, as do not want to forget to cancel and be charged.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, you get the basic Webroot which is good when you're starting with a new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spam item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the free trial but it’s really annoying when the trial is up with its constant bullying roflmao

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security software is awesome. I've had no problems since purchasing and will be using again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unsure

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Haven't use this program as we ended up returning the laptop that comes with this service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of its interface (been a long time since I’ve used it, if I’m honest though) and now that I have a Mac, I actually don’t have a reason to even install it whenever I get it as a free item…whenever I *did* use it, I always got the impression that there had to be something slightly better out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as free trial with my computer purchase. It's ok, but there are better products out there.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bit complicated when installing but otherwise has maintained my laptop to optimal standards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice program, and it free with laptop I bought. Pretty good with anti víu. Ppls let protect our computerr

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually surprised at how this product cleaned up an old laptop that I thought was a goner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks- im going with avast - Free Free Free

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program - serves the purpose - i would still go with Avast it is completely free always

    I would recommend this to a friend
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