Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.5 out of 5 stars with 49 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the antivirus protection provided by the software, expressing relief and trust in its effectiveness. They feel confident in the protection it offers against potential threats and viruses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the computer for up to 3 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be better!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt good making the purchase while on store with sales associate. Not so happy when I got home and realized conflicts withMode S and Webroot that was ‘Sold’ to us. Feel mislead.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Could not load

    Rated 1 out of 5 stars

    No thank you

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the purchase. Could not load correctly. Used a different company’s product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Download issue

    Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve Ben trying to get my key code for virus protection since July. I’ve called Best Buy they say I have to call the company. I call the company they say I have to call best buy.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry you've had a poor experience. If you did buy the software from BestBuy, then it is in fact their support team you'll have to go through: 1 (888) 237-8289 Webroot

  • Cons mentioned:
    Download on laptop

    Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not download on my laptop. Don't waste your money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Key code

    Rated 1 out of 5 stars

    Key Code

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no one is able to tell me what the key code is for my recently purchased webroot secure anywhere

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you purchased through BestBuy, please contact their support team: 1 (888) 237-8289 Webroot

  • Cons mentioned:
    Download issue

    Rated 4 out of 5 stars

    Could Have Been Five Stars...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been 5 Stars if it wasn't for the BestBuy Download Email. They sent an email that it was Ready to Download and that it would appear in my Digital Library. I waited for over a week and not only did it not appear in my Digital Library, there was nowhere to click to download to the Digital Library. Turns out that this email is useless and Webroot actually sent an email with different instructions on how to access their Security, which has nothing to do with BestBuy or their Digital Library. It was an unnecessary waste of time dealing with the BestBuy email and Digital Library.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Has really helped me have peace of mind while online. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. I have this security on several products and believe it to be safe and secure.

    I would recommend this to a friend