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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 50 reviews

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88%
would recommend
to a friend

Customers are saying

Customers value Webroot Software Internet Security for its easy installation, multi-device coverage, and affordable price. They appreciate the robust security it provides for their laptops. While some customers are not fond of subscription-based services, many find the antivirus software worth the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 50 reviews
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your device,it protects your computer and cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for computer antivirus. Trust this item.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I recommend to all interested person

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never be too safe today and this keeps you and your info safe

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. No issues so far and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Haven’t had any issues and it easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Security program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security software works very well !!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install and easy to download to my new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Anti virus

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice to be protected agains virus malware can recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad I received for free with laptop purchase; easy install

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    nice jungle protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    safeguard your browsing! it is a jungle out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Webroot on all of our computers in the office.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I was Unaware, subscriptions start at the register

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IDK, The laptop that I bought 08/2020 I purchased a 1 year protection plan, bought received 2 - 6 month subscription plans. What I didn't know, and bestbuy should SERIOUSLY create 'Big In Your Face' signage stating that, 'subscriptions begin at time of purchase' About 10 months later I remembered that I bought a year of protection for my nephew, for when he would go off to college, but his mother had already bought him a virus package and he didn't need it. I didn't know it, but the clock was running out... About 2-4 months left on my subscription on the first of 2 - 6 month subscriptions had expired. Which shocked me since I finally installed it on my machine only 2 months ago. Than I tried to activate my subscription on my 2 of 2 - 6 month subscriptions, but found out that, the 2nd 6 month protection subscription was already expired as well.. Either ready I should of had another 2 months approx if coverage. I emailed best buy but never heard any thing back from best buy. .. I wish i had been AWARE of the fact that subscription had started at time of purchase. A complete waste of my money And now I have a 3 month subscription. And 1 month into it, I remembered that i need to install the software. But unfortunately to my disadvantage, my computer is currently not working, due to a. Microsoft auto updates, I got a [Blue screen of death] I don't know what is exactly covered by the 1 year geek squad accident protection plan,but haven't been able to find what nyh protection plan actually covers on regards to repair. My Visit to the mission valley location last week, i was told contradicting information..?.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Internet Security

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not really one to do subscriptions and I am not computer savvy. I really don't know how to use this or if it really works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tbh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low CPU usage I don't know that it's there....... First antivirus I've used..... I usually just use Malwarebytes but this was a free trial works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very grateful that Bestbuy.com included this free product. Easy setup instructions via email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yuhhh everything good i put this with syrup very yummy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for keeping your device protected from viruses. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received from in store and the product were both excellent. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems but I chose not to continue my subscription.

    I would recommend this to a friend
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