Customer Ratings & Reviews
- Model:
- WLS040
- SKU:
- 6334019
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the light switch's ease of use, compatibility, and straightforward installation. The product is also appreciated for its quality, appealing appearance, and well-thought-out design, including its integration with HomeKit and a user-friendly app. However, some customers have reported issues with connection stability and the size of the switch.
This summary was generated by AI based on customer reviews.
Not worth the complaints from my household
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm yanking all these out of my house. I've got 5-6 of them and can't take it any more when my family nags me for them blinking red again.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Devo,
Please make sure that the switches are connected to the 2.4 GHz of your network. You may update us on how it goes by sending us an email at WemoCares@belkin.com along with your personal information and the link to this post for reference.
Regards,
MJ
Wemo Support
Random disconnects on mesh network
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a mesh network, or in my case an orbi, be prepared for this not working reliably. Sometimes it randomly disconnects
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi George,
We understand how important it is to have your Wemo working correctly. Our Escalation Engineers would be more than glad to provide all possible workarounds. Just send an email at WemoCares@belkin.com along with your contact details and the link to this review as our reference.
Regards,
Chu
Wemo Support
Switch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to use this in my house. It can not be set up on a light switch that has more than one switch connected to it. Costs more than other brands.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Echo,
The WLS040 is just a switch for single circuit. If you mean to use one that supports 3-way circuit, then you might want to check our 3-way light switch instead, model number WLS0403. Feel free to tap us anytime at WemoCares@belkin.com should you need help with Wemo products. The team would be happy to lend you a hand.
Regards,
Rosalyn
Wemo Support
WeMo - Light Switch - White
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not recommend this to anyone the unit never will sync up to my Wi-Fi and has had issues from day one.
No, I would not recommend this to a friendTerrible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Which is our unreliable and will be going back terrible quality rather go with Merrills brand
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Luis,
Keeping the firmware updated and making sure that the switch gets an optimum connection from the router are few of the ways to stabilize it. Please share with us what happened so we can assist you better. Just email us at WemoCares@belkin.com along with your contact information, other relevant details, and a link to this review as our reference.
Regards,
Rosalyn
Wemo Support
Doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work for us at all. We had another wemo switch which worked just fine but this one didn’t work for us.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Vidhya,
The Wemo WiFi Light Switch should work out of the box, but allow us to investigate the device further. Please share more details at WemoCares@belkin.com with the link to this review for our reference.
Regards,
Jan
Wemo Support
Didn’t work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return, it didn’t work. Apparently they are having problems.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
We are committed to providing the highest level of service and would like to hear more about your product experience. You can share it with us at WeMoCares@belkin.com. We want to make sure that this won't happen again in the future.
Regards,
Mara
WeMo Support
No a good purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple issues from day one, constantly disconnects from WiFI router
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, CesarI,
Keeping the firmware up to date as well as making sure that the switch is getting an optimum connection from the router will surely help to stabilize the device. If that wouldn’t help, let’s have our Product Experts check the possible cause of the challenge. Just email us at WemoCares@belkin.com along with your contact information and a link to this review as a reference.
Regards,
Rosalyn
Wemo Support
The worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this thing it works sometimes changed it 3 times
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Patrick1,
We'd like to know more details about the challenges that you have with our Wemo Light Switch. Please send us an email at [email protected] with your contact details and the link to this review as a reference so we can let our Escalation Engineers provide further assistance.
We'll wait for your updates.
Regards,
Carl
Wemo Support
Just Alright
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in 2017, hopefully Wemo has improved it over the years. We have a lot of power outages and Wemo apparently doesn’t like it. It’s not as easy as they say to reset it. I’m ready to pull it out and install a different brand. It needs to be reset way too often.
No, I would not recommend this to a friendSoon to be Obsolete, Belkin not supporting!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought several initially. In the beginning they worked well, so i bought more. Big mistake. Eventually, like many others, i learned that Belkin is not supporting the WeMo connection to Alexa. Weekly resets by Disable / Enable are required. Now Belkin is saying they will not update these products with the upcoming Matter communication system. The switch itself is decent, i preferred its design. The problem is you cannot trust Belkin to do right by you, the consumer. They will not support their product, and this one will be obsolete in less than 1 year.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
Thanks for leaving a review. By all accounts, The Wemo Light Switch still supports Alexa and is not tagged as obsolete at this moment or anytime soon. Feel free to email WemoCares@belkin.com with other concerns.
Regards,
Mara
WeMo Support
Smart Light switch.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This smart light switch cannot be used for 2 way lights.
I would recommend this to a friendComplete Mess
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had 15 switches and dimmers for the past 2 years and they all just started to drop off the app and cannot be detected. Called Wemo support and reset all switches and flipped the breakers to get them all back. One week later, 7/15 switches are not detected by the app again. If you don’t want to keep resetting and flipping the breaker at the fuse box, don’t buy this product. I spent 45min waiting for support and another 30min on a second call and nobody picked up. I guess they are avoiding having to deal with the issue after my first service call. I will end up pulling all 15 worthless switches if this keeps happening. Spend your money somewhere else.
No, I would not recommend this to a friendDON'T BUY, FIND ANOTHER!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WeMo plug hardware is decent, software and updates are garbage!! Plugs (5) keep disconnecting and won't reconnect to wifi. No other devices have this issue. DON'T BUY!!!! Find another!! Don't be deceived buy the high ratings of others! You'll love it for a bit, like I did, and now I am ready to get ride of all of them!!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
Keeping the firmware up to date helps to stabilize the Wemo device. If not, we can have our Product Experts help you investigate. Just email us at WemoCares@belkin.com with your contact information and a link to this review as our reference.
Regards,
Rosalyn
Wemo Support
buy something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.comes with built in wires adds an extra foot of wire into your wall box plus the wire nuts, my wifi took a hit so I had to change it out and I cant get these switches to reset been on the phone over an hour with teck support no help the other brand I used had lugs and I was able to switch over to the new wifi no problem stay away from this unit even if its free
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Roy1,
Reconnecting the Wemo Light Switch to a new router or Wi-Fi should be easy but, allow us to investigate what happened to your support experience and, we'll have our Escalation Engineers assist you further.
Please share your case number or phone number at [email protected] with the link to this review for our reference.
Regards,
Jan
Wemo Support
Been using the wemo products since the beginning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They started out mostly good, as time has gone on, instead of getting better they've got worse with each update and revision. Find an alternative, you'll save yourself a world of pain. Very temperamental. Rarely work now
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Archangel,
This experience is absolutely frustrating. Allow us to have our Escalation Engineers instead. Just email us the details of the challenge that you experience with the Wemo devices at [email protected] along with your contact information and a link to this post as our reference.
Regards,
Rosalyn
Wemo Support