Customer Ratings & Reviews
- Model:
- WSP080
- |
- SKU:
- 6401021
Customer reviews
Rating 4.2 out of 5 stars with 1524 reviews
(1,524 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the WiFi Smart Plug's ease of use, compatibility with smart home devices, and compact size. Many also find the price reasonable and the design appealing. However, some users have experienced connectivity problems and found the setup process challenging; a few also reported inconsistencies with the accompanying app.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
High quality homekit device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pairing process is way more easier than other brands because it provides a separate qr code to scan. And the connection is stabler than other brands.
This review is from WeMo - WiFi Smart Plug 3-Pack - White
I would recommend this to a friendRated 4 out of 5 stars
Good but not with Smartthings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get Smarttings to recognize these new plugs like it does with the older ones.
This review is from WeMo - WiFi Smart Plug 3-Pack - White
I would recommend this to a friendRated 5 out of 5 stars
Still great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a new version of the wemo plugs that i have. Seems it took less time to connect to the wemo app. Did not have any trouble to set up. Will probably get a few more.
I would recommend this to a friendRated 5 out of 5 stars
smart plugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've ordered one other smart plug and have really enjoyed it. I'm not quite sure where this 3 pack will end up, but may be able to simplify my Christmas trees when it's time!
This review is from WeMo - WiFi Smart Plug 3-Pack - White
I would recommend this to a friendRated 3 out of 5 stars
Does not work with Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 7th Wemo device I have purchased and I am not happy. It is the only one that does not work with Alexa. It works with the Wemo app and Google Nest, but none of my Amazone Echo devices can find it. All my older Wemo devices work fine. I bought this one because it was smaller and newer.
No, I would not recommend this to a friendRated 5 out of 5 stars
Work great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used these for homekit. They work great. The firmware is good and stable, so I haven’t “unresponsive” messages so far. Its own app is not so great. It’s a bit lack of functionality.
This review is from WeMo - WiFi Smart Plug 3-Pack - White
I would recommend this to a friendRated 5 out of 5 stars
Great smart plug for lamps and other devices
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great to remotely control lamps or any other device you want to be able to control with your voice or the Wemo app. Highly recommended
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of the older model of this plug and am still happy with them. I purchased three of these new plugs in one order. Setup was quick and smooth and all plugs are working fine.
I would recommend this to a friendRated 3 out of 5 stars
Works well with non pixel android devices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, this is great. Unfortunately, this is quite finicky. I can't set it up at all with my pixel phone. I had to use a Samsung tablet. I bought four for holiday lights. Once set up, two would forget all my settings every couple days. I had two that worked great and two that were terrible.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Psultimate,
The Wemo WiFi Smart Plug should work with Pixel phones since it supports Android 6.0 or later. We could try to update the Wemo app to the latest version to see if there's any difference.
However, allow us to assist you further with your Wemo devices. Please share more details at [email protected] with the link to this review for our reference.
Regards,
Jan
Wemo Support
Rated 3 out of 5 stars
Lots of issues with Apple HomeKit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work sometimes. I often have to unplug the plug from the wall and plug it back in because it doesn’t connect well with Apple HomeKit. It gives me an error. The button on the plug is nice for turning it on and off when you don’t want to pull your phone out or ask Siri.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi williamtthomas,
Make sure that the Wemo Smart Plug is stable on the Wemo App and is running on the latest firmware. Rebooting the handheld device can help and as well as making sure you have both the updated Wemo and HomeKit applications installed. Moreover, we would like to have our product experts check on this as well. Email us the necessary details and the link to your review to WemoCares@belkin.com for our reference.
Regards,
Mara
Wemo Support
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to try out since I have the old ones. It works great and I like that it's smaller and the button is on the side instead of the front.
I would recommend this to a friendRated 5 out of 5 stars
Love my smart devices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and simple setup. They’ve really made this easy to expand on my smart outlets and switches. The app also walks you through the set up making this quick and easy
This review is from WeMo - WiFi Smart Plug 3-Pack - White
I would recommend this to a friendRated 1 out of 5 stars
Worst customer support ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These little guys are great.. until they stop working after a week. After contacting support via website chat and calling multiple times and being hung up on and put on hold and then hung up on, I finally got through to to someone on facebook chat who had me send a picture in. I was then referred to a different department who asked for the picture again. I finally got an email that sent me a website to complete an RMA. . . but the website is broken. (I'm a web developer and tested the website in three browsers.) I finally got someone on the phone in tech support, and they don't have access to the pictures I sent and have put me on hold twice now. They are transferring me AGAIN, so I took the opportunity to point out that while all my other wemo devices have worked as-intended. I have a dud one that came in this three pack and support is.. well, it's worse than Sprint haha. I'm not sure if I should chuck the bad one and buy more and cross my fingers, or if I should actually return and buy a different brand. (Comparatively, Lutron support is the very best - I wish they would make a smart plug.)
This review is from WeMo - WiFi Smart Plug 3-Pack - White
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, David,
Your support experience is equally important to us. Allow us to check and investigate what happened. Just email us your case number at [email protected] so we can pull up and review your records in our system. Don’t forget to include a link to this post as our reference.
Regards,
Rosalyn
Wemo Support
Rated 4 out of 5 stars
Wireless controls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift but the person using these say they work as expected
This review is from WeMo - WiFi Smart Plug 3-Pack - White
I would recommend this to a friendRated 4 out of 5 stars
wemo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty useful. Stays connected and use it everyday.
This review is from WeMo - WiFi Smart Plug 3-Pack - White
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. These plugs have allowed me to make any outlet a smart outlet. Extremely beneficial to be able to control lighting through the phone application.
This review is from WeMo - WiFi Smart Plug 3-Pack - White
I would recommend this to a friendRated 5 out of 5 stars
Automated Christmas lights!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little trouble setting up with old software but 24/7 tech support walked me though. So nice to automate all household lamps and Christmas lights!
This review is from WeMo - WiFi Smart Plug 3-Pack - White
I would recommend this to a friendRated 4 out of 5 stars
Wemo is great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Wemo product although these plugs are a little pricey.
This review is from WeMo - WiFi Smart Plug 3-Pack - White
I would recommend this to a friendRated 5 out of 5 stars
Perfect smart plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is a little Tough with the wemo app but once your get it done its a breeze. We use these all over the house and the best part is that it doesnt block the other outlet
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Frequent drops each week and now one will not...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequent drops each week, some in places that are not so easy to reach for power cycling to get them back online. Now have one will not rejoin the network. Using these with Homekit on an Eeros home network. Dozens and dozens of forums over drops and inability to reconnect WeMo to Homekit. No resolutions, just Eeros taking the discussions offline and never posting back fixes. Spent many hours, tried everything listed online short of completely wiping my network. Doubtful that will work and not going to spend more time on these. Buying a different brand.
This review is from WeMo - WiFi Smart Plug 3-Pack - White
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi JackWish,
We are sorry for the trouble you’ve been having with your Wemo devices. Should you give us a chance, our Escalation Engineers would like to lend you a hand and turn this experience around. Just drop us an email at WemoCares@belkin.com, along with your contact details and the link to this review as our reference.
Looking forward to hearing back from you and working towards earning back your trust.
Regards,
Chu
Wemo Support





