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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1523 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers appreciate the WiFi Smart Plug's ease of use, compatibility with smart home devices, and compact size. Many also find the price reasonable and the design appealing. However, some users have experienced connectivity problems and found the setup process challenging; a few also reported inconsistencies with the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,523 reviews
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wemo finally fixed the setup of these devices. Super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plugs! Tricky to set up but once it’s up and running it’s a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remotely, we can turn on & off our electric fun and aircon, very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect. make anything a smart device. They are smaller than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and the setup was easy, thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with Apple Home, a little pricey but works great and easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plugs!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New plugs are great. They had in stock! Works great with my lights!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these plugs. Plus, they were on sale for the holidays...bought 4 of em'

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when they work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been buggy since I bought them. When they work they are great but some firmware updates seem to be needed for them to compare to the previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wenmo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Make your home a smart home with this product. Love it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these nice for home kit users, google and amazon . Great plugs for smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly with the WeMo app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several WeMo products and this one integrates perfectly into the app!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Wemo more like WeNo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent hours trying to get these to consistently work. Multiple forums with no real help. Initially they worked great but after a few days they’d repeatedly drop off line and wouldn’t come back up unless you power cycled them. Which by the way is a pain if you have them behind furniture plugged in. Unfortunately.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Todd,

      The Wemo WiFi Smart Plug should have a stable connection after it has been setup. You may try to use a different Wemo app and see if it shows the same status, and try to relocate the device close to the router for isolation. For further assistance, please reach out to us at [email protected], and share more details with the link to this review for our reference.

      Regards,

      Jan
      Wemo Support Belkin

  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new version - they are smaller footprint and fit better in most places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Easy Setup!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works perfectly! I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good television. simple setup. not that heavy. comes with stand for furniture

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Dissatisfied

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me had to return and I have allot of wifi gadgets

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Hellrazor,

      There are factors that might have caused the Wemo Smart Plug not to work and we could’ve had our Product Experts assist you if not returned. We respect your decision, however, know that we’re just here at [email protected] should you decide to use another Wemo product in the future. We’d gladly lend you a hand.

      Regards,

      Rosalyn
      Wemo Support Belkin

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. I have it working with homekit and Alexa both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart plugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well thank you. I really want plugs that work with google mini

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size
    Cons mentioned:
    Setup
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Works well once setup

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is solid potential in the Wemo WiFi Smart Plug 3-Pack, with the right amount of patience. My smart home setup includes the use of an iPhone with smart home control through Alexa. The plugs respond very quickly to on/of, both in the phone application and voice command through Alexa. The plugs have a sleek look to them, have a protective film on them out of the factory, and are compact to where you can still utilize the other plug (or have two on top of each other). Adding the Smart Plug into Wemo integrates with Apple HomeKit, and with linking Wemo to Alexa, Alexa was able to add the devices without issue. Overall, a 5-star review if the rating was based on the plugs already added to the Wemo application. But, the initial setup is what resulted in my overall rating of this product. This was the most frustrating smart devise setup that I have completed. I actually did not have a successful setup my first attempt after 30 minutes of trial and error with all 3 plugs, got frustrated, and tried again the next day. I will summarize the experience, in hopes that others may avoid this tragic waste of time or learn from my mistakes. I downloaded the Wemo application from the Apple Store and created an account. There is a banner to add new device, next wemo smartplugs, next the image for this particular plug… and then the issues. Plugging in the Smart Plug, after a few seconds the light would blink white and orange, indicating ready for setup. While on 2.4 GHz Wi-Fi (you MUST be on 2.4), the Smart Plug is able to be selected. The application asked for a QR code to be scanned for the device which is both on the side of the plug and a card insert included in the box. The Smart Plug would then have a blinking white light, signifying firmware update (great, right?). Then, the device would return to blinking white and orange and the application notified that it “Couldn’t add accessory”. Backing out of that screen, and rescanning code would result again in being told that the accessory was unable to be added. There are instructions if this occurs within the application and long story short, with much trial and error and cycling through the Smart Plugs themselves, the only option that seemed to work on day two was to “Factory Restore”. Unplugging the firmware updated Smart Plug and holding the power button through plugging the plug into the wall initiates the factory restore. Immediately after this, I was able to attempt to connect the Smart Plug with success. In the app, it now is telling me the firmware needs to be updated but I am afraid to do so at this time, as that seemed to be causing me issues when it automatically updated with initial connection. All in all, a frustrating experience for setup but a well working product once through that initial hump.

    No, I would not recommend this to a friend
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