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Customer Ratings & Reviews

Model:
WSP080
SKU:
6401021
Your price for this item is $24.99

Customer reviews

Rating 4.2 out of 5 stars with 1524 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers appreciate the WiFi Smart Plug's ease of use, compatibility with smart home devices, and compact size. Many also find the price reasonable and the design appealing. However, some users have experienced connectivity problems and found the setup process challenging; a few also reported inconsistencies with the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,524 reviews
  • Rated 5 out of 5 stars

    Timer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it a try so puppy isnt in the dark. Love the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart plugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well thank you. I really want plugs that work with google mini

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working as expected. No issues to report so far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pain in the Neck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a complete pain in the neck. It worked once and then I had to move it. Now it doesn’t work. Going back to the store tomorrow.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi,

      We’re so sorry that your experience did not match your expectations, this is on us. Should you wish to discuss what happened to our 2nd Level Team, feel free to email WemoCares@belkin.com with your contact details and the link to this review.

      Looking forward to hearing from you soon.

      Regards,

      Mara
      WeMo Support Belkin

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are an integral part of setting up my smart home. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! What else is there to say? just get one for yourself and see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. They have great customer service if you need help

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size
    Cons mentioned:
    Setup
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Works well once setup

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is solid potential in the Wemo WiFi Smart Plug 3-Pack, with the right amount of patience. My smart home setup includes the use of an iPhone with smart home control through Alexa. The plugs respond very quickly to on/of, both in the phone application and voice command through Alexa. The plugs have a sleek look to them, have a protective film on them out of the factory, and are compact to where you can still utilize the other plug (or have two on top of each other). Adding the Smart Plug into Wemo integrates with Apple HomeKit, and with linking Wemo to Alexa, Alexa was able to add the devices without issue. Overall, a 5-star review if the rating was based on the plugs already added to the Wemo application. But, the initial setup is what resulted in my overall rating of this product. This was the most frustrating smart devise setup that I have completed. I actually did not have a successful setup my first attempt after 30 minutes of trial and error with all 3 plugs, got frustrated, and tried again the next day. I will summarize the experience, in hopes that others may avoid this tragic waste of time or learn from my mistakes. I downloaded the Wemo application from the Apple Store and created an account. There is a banner to add new device, next wemo smartplugs, next the image for this particular plug… and then the issues. Plugging in the Smart Plug, after a few seconds the light would blink white and orange, indicating ready for setup. While on 2.4 GHz Wi-Fi (you MUST be on 2.4), the Smart Plug is able to be selected. The application asked for a QR code to be scanned for the device which is both on the side of the plug and a card insert included in the box. The Smart Plug would then have a blinking white light, signifying firmware update (great, right?). Then, the device would return to blinking white and orange and the application notified that it “Couldn’t add accessory”. Backing out of that screen, and rescanning code would result again in being told that the accessory was unable to be added. There are instructions if this occurs within the application and long story short, with much trial and error and cycling through the Smart Plugs themselves, the only option that seemed to work on day two was to “Factory Restore”. Unplugging the firmware updated Smart Plug and holding the power button through plugging the plug into the wall initiates the factory restore. Immediately after this, I was able to attempt to connect the Smart Plug with success. In the app, it now is telling me the firmware needs to be updated but I am afraid to do so at this time, as that seemed to be causing me issues when it automatically updated with initial connection. All in all, a frustrating experience for setup but a well working product once through that initial hump.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Here’s the ticket

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want great control for you device wherever it may be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnific with Alexa, my lights always on in December

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally recommend!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, work perfectly with Alexa. Definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great way to control your outlets remotely from your phone app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some time to set up but afterwards it works well. I will buy more.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Does not work as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it zero stars if I could. The other reviews are accurate. These don’t work as advertised. Tried the manufacturer-recommended troubleshooting steps several times for two days to set it up in Wemo app and HomeKit. It did not work. It’s just not worth the time and hassle. I have an older Wemo mini plug which does not have the same issues. I do not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, JLuc,

      The Wemo WiFi Smart Plug allows you to control your electronic devices from your phone or tablet and using your voice with Apple HomeKit, Amazon Alexa, or Google Assistant. However, please share more details at [email protected] with the link to this review for our reference, and we'll assist you further.

      Regards,

      Jan
      Wemo Support Belkin

  • Rated 5 out of 5 stars

    A good lazy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful at the end of a long day. but I can get lazy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for homekit and can link with siri threw shortcuts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It worked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works like the others I have already in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi what

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plug easy setup not fuss what a buy recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These outlets are a little large and slightly unreliable. I’ve had to reset them multiple times. At least you don’t need a custom app with them.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Ryan,

      We’d like to know the reason why you need to reset the Wemo device multiple time so our Product Experts can look into it. Just tap us anytime at WemoCares@belkin.com along with the relevant details, your contact information, and a link to this review as our reference.

      Regards,

      Rosalyn
      Wemo Support Belkin

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart plug for the automation of your home..

    I would recommend this to a friend