Customer Ratings & Reviews
- Model:
- WSP080
- SKU:
- 6401021
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the WiFi Smart Plug's ease of use, compatibility with smart home devices, and compact size. Many also find the price reasonable and the design appealing. However, some users have experienced connectivity problems and found the setup process challenging; a few also reported inconsistencies with the accompanying app.
This summary was generated by AI based on customer reviews.
Convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great easy to use product. I have had no problems with it.
I would recommend this to a friendSmart pluggy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have them all over. Great quality. Very responsive.
I would recommend this to a friendGreat value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that works perfectly with google home!
I would recommend this to a friendReceptacle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. HomeKit is easy set up. Buying more.
I would recommend this to a friendLooking for HomeKit devices?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonders! So happy that it’s HomeKit ready!!!
I would recommend this to a friend- Pros mentioned:Size
mini smart plug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep losing connection to the Wi-Fi will not stay connected to the Wi-Fi I like the size
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
The Wemo Smart WiFi Plug should have a stable connection after the setup. You can try to update the firmware and relocate the device to see if that made any difference. For further assistance, please reach out to us at WemoCares@belkin.com, and share more details with the link to this review for our reference.
Regards,
Jan
Wemo Support
A+++++
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Easy set up and connects to router simply
I would recommend this to a friend- Cons mentioned:Setup
Was Not Happy With This Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted these to work especially with the pricing. I got these for my parents to use with their Alexa to take advantage of the voice control. I couldn’t get them setup without bypassing Apple Home and it was really frustrating. After trying and trying to no avail, I threw in the towel and returned them.
No, I would not recommend this to a friend Works fine with Google home only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with Apple home kit and wemo application as expected. It always stops responding. Works fine with Google home.
I would recommend this to a friend- Cons mentioned:Setup
Garbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One would never work out of the box. The other two did work after much troubleshooting and I have experience with networking, so theres that. The other two werent that useful as I chose a different brand after my experience with these. Only one of them works now...
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Jason,
We appreciate your sharing your feedback on the Wemo Wi-Fi Smart Plugs. Let’s have our Product Experts help you sort this out. Please send us the link to this review and other relevant details at WemoCares@belkin.com for our reference.
Regards,
Kyla
Wemo Support
Not that great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great. I'm using two of these plugs. Each fill fail once or twice a month. Usually unplugging the device and plugging it back in will fix the problem. New, out of the box, one plug would not work so I returned it for an exchsnge. Now another plug has failed. I won't spent another $24 replacing it.
No, I would not recommend this to a friendFlaky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to integrate into apple’s home app but is very hit and miss. It constantly cannot connect to the home app so I have to open the native Wemo app and operate it manually. The whole reason I bought this was to be able to use Siri integration for a fan that’s plugged into it. If I knew it was so flaky I would have bought a much cheaper option.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
We understand your sentiments. What you can do to ensure your Wemos optimal functionalities are to make sure that they are equipped with their most latest firmware and that you always have the Wemo and HomeKit App up to date as well. Furthermore, you can email us at WemoCares@belkin.com with the link to this review so we can consult our 2nd Level Team about this.
Regards,
Mara
WeMo Support
still not sure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not very user friendly it looked simple enough but took 45 minutes to get it set up and working with my phone
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
We appreciate your honest feedback towards the setup process. Know that we’re just here at WemoCares@belkin.com should you encounter any challenge with the device. Our team would be happy to lend you a hand.
Regards,
Rosalyn
Wemo Support
Wemo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to get it to work and I a hard time When I tried to connect it to some outlets don’t like this product
No, I would not recommend this to a friendNot good for HomeKit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These plugs work great once they are paired with HomeKit, but therein lies the problem. These plugs are super hard to get connected. They just simply are a huge pain to connect and do not pair when the instructions are followed. Once I finally paired one a certain way, that way didn’t work for the second. Long story short, if you intend to use these with Apple HomeKit, skip it.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Fine when it works
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing has been more trouble than it’s been worth honestly. It’s great when it works, but it constantly gets disconnected from Apple HomeKit, and then it takes me an hour to get it back working properly having to call tech support and everything. I really wish I hadn’t bought it
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi MAL95,
Thanks for sharing you feedback. If you need further help with the Wemo WSP080, we can have our 2nd Level Support team assist you.
Please email us your previous support case number and the link to this review at WemoCares@belkin.com for our reference.
Regards,
Kyla
Wemo Support
Horrible HomeKit Experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I have had a horrible experience with these plugs. They worked with HomeKit for a couple weeks and now they are both “Not Responding”. I tried to reset them to factory settings, which also doesn’t seem to work. I followed the instructions and probably plugged them in and out of the outlet 50-60 times. Nothing has worked and I am unable to reconnect them using HomeKit. The entire reason I bought these was because of the fact that I didn’t have to download yet another app and create an account yo receive marketing emails every day. I ended up caving and downloaded the app to see if I could reset them that way. Much to my surprise, I can’t even connect them to the app, because I can’t reset them and get them into pairing mode. They are just completely undiscoverable and unusable. I will definitely be returning these. I won’t highly discourage anyone from buying these if you plan on using HomeKit.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Steveox
We appreciate your effort in making sure that all sides are looked at, and we’re sorry to hear of your less than satisfactory experience. Should you give us a chance our Escalation Engineers would be more than glad to turn things around. Just email us at WemoCares@belkin.com, along with your contact details and the link to this review as our reference.
Looking forward to hearing back from you.
Regards,
Chu
Wemo Support
Does the job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little device. No complaints. If I had to nit pick it would be the app interface could use an update.
I would recommend this to a friendNot so smart
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a real hard time getting this to work. It was recognized by the phone app but kept getting connection errors. Did a bunch of searching on line and figure out how to do a factory reset and update its software. Seems to work now. That was way too much work for what is supposed to be a Smart Plug.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
We appreciate your feedback. Please never hesitate to reach out to us if you need assistance with your Wemo devices. Our team would be glad to help. You may reach us on our hotline number: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
JC
Wemo Support
Poor Instructions and 1 out of 3 dead
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 mini plugs I just received! 2 setup fine through HomeKit only and the third will not even factory reset (manually or app). I’m not really happy about this 50$ for 2 plugs what a waste of time and money.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, SillySam,
Upon setting up the Wemo WSP080, we must make that the LED alternates between white and orange as it means that it is ready for setup. To manually reset the Wemo WiFi Smart Plug to factory defaults, unplug the Wemo device, and hold down the power button and plug it back in. Keep holding the power button for 5 seconds while the Wemo device is booting up. Update us then on how it goes so we can have you assisted with our Product Experts by sharing it through email at [email protected] with your contact info and the link of this review, for our reference.
Regards,
Elyza
Wemo Support