Customer Ratings & Reviews
- Model:
- WSP080
- |
- SKU:
- 6401021
Customer reviews
Rating 4.2 out of 5 stars with 1524 reviews
(1,524 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the WiFi Smart Plug's ease of use, compatibility with smart home devices, and compact size. Many also find the price reasonable and the design appealing. However, some users have experienced connectivity problems and found the setup process challenging; a few also reported inconsistencies with the accompanying app.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Doesn’t work most times, not compatible with Apple
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WASTE OF MONEY AND I THREW THEM OUT IN THE TRASH. DOES NOT SYNC WITH APP NOR ARE THESE PLUGS ABLE TO BE USED IN APPLE HOME. 90% OF THE TIME THEY DIDNT WORK RIGHT. TOTAL WASTE OF MONEY AND SHOULD BE DISCONTINUED!
This review is from WeMo - WiFi Smart Plug 3-Pack - White
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi MattInLouisiana,
We hear you. We would like to take this opportunity to have our Second Level Team investigate your feedback and hopefully find a solution that works for you. You may email us at WemoCares@belkin.com with your contact details, Wemo App version, router's make/model, handheld device used to control your Wemo network, and the link to your review for our perusal.
Regards,
Marie
WeMo Support
Rated 1 out of 5 stars
Does not pair and does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst thing I ever invested my time in. It does not pair with Apple home even though it says it does. It is useless. Do not buy this. There are several other good brands to buy from
No, I would not recommend this to a friendRated 1 out of 5 stars
WSP080 is a junk product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own so many different types of Wemo switches. Bought 4 of the WSP080 mini model lately on Black Friday. None of them works. They appeared on the Wemo app, but that's about it. Couldn't turn the switch on or off from the app: Returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good smart plug, wasted money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It constantly needs to reconnect, takes forever. It is in the garbage now because it is no longer returnable. Less than 30 days old. I have smart plugs that never have a problem
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, RC45,
We truly understand your sentiments. However, we could’ve had our Product Experts check the device if you still have it. Moreover, know that we’re just an email away at WemoCares@belkin.com should you have other Wemo devices that need assistance. The team would be glad to lend you a hand.
Regards,
Rosalyn
Wemo Support
Rated 1 out of 5 stars
Failure to communicate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that this product didn’t integrate well within my home network. When I tried to setup, it would allow to scan the device, then it would not finish configuring.
This review is from WeMo - WiFi Smart Plug 3-Pack - White
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Bill,
If you're having issues connecting the Wemo WSP080 on your home network, then make sure to set it up near your router and connect it to the 2.4-GHz network of your router. However, we would like to have this investigated by our Product Experts by sharing this over email at WemoCares@belkin.com with your contact info and the link of this review, for our reference.
Regards,
Elyza
Wemo Support
Rated 1 out of 5 stars
Don't buy these new smaller units
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new smaller minis are absolutely trash. They constantly disconnect and don't function. We have been using wemos for a long time but these are just constantly unreliable
This review is from WeMo - WiFi Smart Plug 3-Pack - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Unintelligent “Smart” Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are terrible. At least once a week I have to reset and re-load each plug in order for them to work. It’s a frustrating process that takes about ten minutes per plug.
This review is from WeMo - WiFi Smart Plug 3-Pack - White
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Jonathan,
The Wemo WiFi Smart Plug should have a stable connection after the setup. We could try to update the Wemo app to the latest version to see if there's any difference.
However, allow us to assist you further with your Wemo devices. Please share more details at [email protected] with the link to this review for our reference.
Regards,
Jan
Wemo Support
Rated 1 out of 5 stars
DUMB PLUG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Stopped working after the first day I got it. Never worked on the schedule I set for it too. It’s supposed to be a smart plug but it’s really a dumb plug.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality and nightmarish setup issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took hours and tons of troubleshooting to get these to work. I continue to have intermittent issues with them randomly disconnecting from my router. Not worth the time or money.
This review is from WeMo - WiFi Smart Plug 3-Pack - White
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Chris,
Let’s make sure that the Wemos are running on its latest firmware version. Try rebooting your Wifi Network for a quick refresh along with your Wemos for isolation. Let us know how it goes and email us at WemoCares@belkin.com along with your contact details and the link to this post for our reference.
Regards,
Rhea
Wemo Support
Rated 1 out of 5 stars
Doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are horrible They don’t pair Have to use a 2.4 channel in the router to pair them. Only was able to get one to function. Take them back quickly
This review is from WeMo - WiFi Smart Plug 3-Pack - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not keep a signal in wifi network, returned for lutron castea that costs more but works flawlessly. These simply wasted about a week of my time.
This review is from WeMo - WiFi Smart Plug 3-Pack - White
No, I would not recommend this to a friendRated 1 out of 5 stars
WeMo - WiFi Smart Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get it to work and had to return it. Was hoping to have Siri enabled plugs all through my house. Will keep my Amazon Alexa plugs. They are so easy to set up.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, JSmiff,
Thank you for your review, all feedback is important to us and we apologize that your experience did not meet your expectations. You can always email WeMoCares@belkin.com to share more details, so that our Engineering Team can further investigate as well.
Regards,
Mara
WeMo Support
Rated 1 out of 5 stars
Junk junk junk junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars should be an option, by far the worst product I have ever bought. Do not buy Wemo. Absolute junk junk junk junk junk junk junk junk junk, did I say this is junk. Horrible junk.
This review is from WeMo - WiFi Smart Plug 3-Pack - White
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
The Wemo WiFi Smart Plug lets you control your electronic devices from your phone or tablet, and works using your voice with Apple HomeKit, Amazon Alexa, or Google Assistant. However, allow us to assist you with your Wemo devices. Please share more details at [email protected] with the link to this review for our reference.
Regards,
Jan
Wemo Support
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not work well with iPhone. Disappointed. These are being returned as I could only get one to work reliably with my iphone
This review is from WeMo - WiFi Smart Plug 3-Pack - White
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Steve,
The Wemo devices should work with the Wemo app on iOS devices. If you need assistance with the Wemo devices, please reach out to us at WemoCares@belkin.com, and share more details with the link to this review for our reference. We'll have our Product Experts investigate this further.
Regards,
Jan
Wemo Support
Rated 1 out of 5 stars
I don't recommend..!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my use..but it couldn't connect to my samsung phone...!! I called to customer support.they even try but couldn't solve out the problem. Gave it back..!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
No support, two of three failed within hours
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two of three failed, there is no on line support. Calling support, I usually give up after two hour holds. Don't buy, there are better alternatives
This review is from WeMo - WiFi Smart Plug 3-Pack - White
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Yositime,
If the Wemo WSP080 shows as not detected on the Wemo App, then please try to power cycle the units, and force close the Wemo App. Our Product Experts wants to help you with the issue you're having with it by sending us an email at [email protected] with your contact info and the details of what happened. Send along with the link of this review, for our reference.
Regards,
Elyza
Wemo Support
Rated 1 out of 5 stars
No longer response to Homekit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped responding to HomeKit. Thanks Don’t waste your time.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
Updating the Wemo app to the latest version and making sure that the firmware is up to date might help resolve the issue. However, you can reach out to us at WemoCares@belkin.com with more details and the link to this review for our reference, and we'll assist you further.
Regards,
Jan
Wemo Support
Rated 1 out of 5 stars
Urgh!! Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated these. I had To return them. I gave up trying to connect these, ended up returning them.
This review is from WeMo - WiFi Smart Plug 3-Pack - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get plug to link to Wemo app. Reset plug multiple times and still wouldn’t respond.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Sandi,
Allow us to check thus out further and let our Product Experts run further diagnosis. Please drop us an email at WemoCares@belkin.com along with your contact details and the link to this review for our reference. They're the best to isolate the setback and aid in experiencing the best out of this device.
Regards,
Carl
Wemo Support
Rated 1 out of 5 stars
not very good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for a bit and stops working with app and alexa.. you will to keep reinstalling it
This review is from WeMo - WiFi Smart Plug 3-Pack - White
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Happygirl,
It could be that the plug isn’t getting an optimum connection. Try moving it closer to the router and make sure that it’s utilizing the latest firmware. If that won’t help, let’s have our Product Experts lend you a hand at WemoCares@belkin.com. Do include your contact information and a link to this review as a reference.
Regards,
Rosalyn
Wemo Support





