Customer Ratings & Reviews
- Model:
- WSP080
- SKU:
- 6401021
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the WiFi Smart Plug's ease of use, compatibility with smart home devices, and compact size. Many also find the price reasonable and the design appealing. However, some users have experienced connectivity problems and found the setup process challenging; a few also reported inconsistencies with the accompanying app.
This summary was generated by AI based on customer reviews.
Too bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I found out later that it wasn’t Apple HomeKit compatible
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Teclas77,
Our Wemo WSP080 works with the Apple® HomeKit™ integration. We would like to know more about the issue you're having with it by sharing it over email at WemoCares@belkin.com with your contact info and the link of this review, for our reference.
Regards,
Elyza
Wemo Support
- Pros mentioned:Size
Product Goes From'Good' to Great!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used Wemo plugs for about 3 years, and I've been hoping for a smaller plug for a while. Wemo truly delivered with this product. The size does not unnecessarily restrict nearby outlets, so these are a huge plus from a logistical standpoint. Aesthetically, they are an improvement, because they are about the same width as a standard electrical wall outlet cover. The Wemo app has always been really functional and intuitive, but 3 years ago, they were cumbersome to add to Apple Home because they lacked the QR Code and 6-digit number to manually enter. The app is easy to set up...once that's done, these Wemo WiFi Smart Plugs take no more than ~3 minutes to set up. I'm an Apple guy, but never cared for Apple Home; that said, my Apple Home recognized them immediately after set-up, as did my XFi internet and Amazon Alexa. I typically use Amazon Alexa to activate plugs, or the Wemo app directly. When my older plugs and these new plugs are updated with the latest firmware, I feel like these smaller plugs 'activate' faster with Alexa. My only complaint would be that the QR Code for set-up is on the side of the plug, which, once the plug is set up, can detract from home decor if the plug is visible. Apart from that, these plugs are kind of a game changer for me, because I have more freedom to place them in areas that have a size constraint. This is a total win in my opinion.
I would recommend this to a friend Don’t buy.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please don’t buy. Not connected to internet at all. Zero use. Can’t even return.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi there,
We can stabilize the connection from the unit by making sure that it runs the latest firmware, and the connection behind the main router is stable. Our Escalation Engineers would love to help you out and learn what's causing this to happen. Please get in touch with the hotline numbers listed on this link for better assistance: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Wemo Support
Not as seamless as advertised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again. Very buggy and unreliable. Old time digital timers never failed us. These are very disappointing!
No, I would not recommend this to a frienddidn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.couldn't get it to work with my orbi system...i had to return it for that reason
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, SamsungSteve,
We truly understand and respect your review. We could've had our 2nd level support team assist you with the issue that you had with the plug. You may send us an email at WemoCares@belkin.com with your contact information so we can endorse your case to the team.
Regards,
MJ
Wemo Support
Did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Said Apple Homekit compatible. Never could connect, was returned.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Danmonster,
Indeed, the WSP080 plug is Homekit-compatible. Setting it up should be quick and easy using the Homekit setup code. Feel free to contact our hotline should you decide to try another Wemo product and will encounter any challenge. Just check our numbers at the bottom part of our website under ‘Contact Us’. We would be happy to give you a hand.
Regards,
Rosalyn
Wemo Support
What happen?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App would crash almost instantly. Not sure what update occurred but very disappointed and had to return.
No, I would not recommend this to a friendTwo plugs broken within first 2 days.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed in this purchase. It broke within a day of setting them up. Terrible purchase.
No, I would not recommend this to a friendBluetooth Outlet
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Haven’t done a thing. Have to buy a lot to make this work.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Juicer.
We completely understand how you are feeling. Please reach out to us at Wemocares@belkin.com and share your experience to us so our Escalation Engineers can checked further and provide a resolution. Please include your contact information and the link to this post for our reference.
We hope to hear from you soon.
Regards,
Rhea
Wemo Support
Don't work...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get them to work. Support is very poor. Will return and try another brand.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Westchester,
The Wemo WiFi Smart Plug should work properly out of the box but allow us to have our Product Experts assist you further, and we'll investigate your support experience. Please share your case number or phone number at [email protected] with the link to this review for our reference.
Regards,
Jan
Wemo Support
DO NOT BUY!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 and they all stopped working. I would not recommend.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
We understand how important it is for our Wemo devices to work as expected. We’d like to learn more about your specific situation and make things right. Should you give us a chance, drop us an email at WemoCares@belkin.com. We look forward to speaking with you and working towards earning back your trust.
Regards,
Chu
Wemo Support
Wi-Fi plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it because it’s bery hard to sitting and it expensive
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi there,
The setup process of our Wemo devices should be a breeze as long as the system requirements are met. With the link to this review and your contact details, we'd appreciate if you could send us an email at WemoCares@belkin.com so we can check the unit the you have and help you out with your current challenges with the Wemo device(s).
We'll wait for your updates.
Regards,
Carl
Wemo Support
Will not connect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Apple home kit and support does not answer phone
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
The Wemo WiFi Smart Plug is compatible with the Apple HomeKit app. Allow us to have our Product Experts assist you with connecting the Wemo Smart Plug to HomeKit. Please share more details at [email protected] with the link to this review for our reference.
Regards,
Jan
Wemo Support
???????
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not buy a three pack why am I being asked for review?
No, I would not recommend this to a friendNegative
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install and did not work. Returning this item
No, I would not recommend this to a friendWould be nice if it wasn’t so complicated and work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get it to work correctly and one of them is broken
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Easy and Affordable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a simple, affordable way to add smart controls to your home? These Wemo plugs are a great way to dip your toes into the smart home waters. I've had my eye on Belkin Wemo plugs for awhile and as soon as this new version came out I had to give them a try. They're a great deal for the three-pack which was an added bonus. I was able to setup two of these plugs in under 10 minutes. The packaging includes the QR code of each plug (the plugs include them as well) which is convenient as I was putting the plugs behind some furniture. I downloaded the Wemo app, scanned the codes and had everything up and running right away. The app updated the firmware on both plugs after setup without any issue. That was all it took to add smart controls to a lamp and a fan. It's now easy to turn each appliance on or off without having to fiddle with the switches (a big plus when you don't want to get out of bed). The Wemo app allows for simple on/off as well as scheduling, and the plugs integrate with Google Assistant, Alexa and Apple HomeKit. Overall these devices are excellent and a no-brainer for adding smart controls without a lot of fuss.
I would recommend this to a friend Smart home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work at all ever since I got them out of the box
No, I would not recommend this to a friendNot as simple to connect to WiFi as advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great and difficult to connect and put to good use.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App is very very poor. Works about 10% of the time.
No, I would not recommend this to a friend