Customer Ratings & Reviews

The electronics keep powering off. Hard to clean the surface as it shows fingerprints.

It’s a large microwave which I absolutely love. The convection and sensing features are extremely nice. I don’t really have to tell the microwave what’s in it. It senses the food and warms/cooks accordingly. The wi-fi and app are fairly easy to install. The scan to cook feature is extremely nice. I’ve scanned frozen dinners and it has cooked every time perfectly. My wife her new microwave. It fit in a 36 inch space. I bought the 6 inch installation kit and it looks awesome. It’s perfect for my family. The geek squad was pretty awesome as well. Great job by them.

I love this new microwave. I think the screen was a little difficult to use at first but once I figured it out, it is so much fun!

Microwave works great. The only problem is the display goes off sometimes and the microwave has to be unplugged to reset it. No other appliances go off.

This over-the-range microwave has all the features one could want.

I enjoy using the many features and always trying new cooking recipes

Very buggy, have had constant issues with the screen freezing and then the microwave "rebooting". Happens several times a week. Now that the warrantee has expired, there also seems to be some mechanical issue with the rotating tray as about half the time it makes a grinding noise and the microwave shuts off. Have contacted Whirlpool but since it's been about 18 months since purchase, I don't expect resolution. Believe the many reviews about the screen issues with this microwave, they are real! Also, the "smart" features aren't particularly useful. Sure, it's nice to be able to ask Alexa to turn the hood fan / light on and off, but as far as actually using it to cook food, it's way easier to just hit the +1 min button than to talk through getting it to reheat something via a voice control which ultimately requires you to press the start button anyway. Maybe if we cooked more pre-packaged foods like tv dinners this would be more useful, but for the most part we use a microwave to re-heat left-overs, so the smart options just aren't useful to my family.

Great microwave with large capacity to prepare a variety of meals in. Has a lot of functions but it is very easy to use!

This is the best available. Works great and very easy to use. I like that I can control all the features from my smart phone.

Love all the features this offers. Food is warmed evenly and it looks great in my kitchen.

Wow. Cool microwave with many features. PRO: You can control the microwave with your phone and get notifications. Many different cooking capabilities. CON: The ability to scan a barcode on a food box sounds cool but I'm having issues finding a valid food barcode that works (even on common well known brands).

I love the way this looks in my kitchen. I bought the matching range and they look fantastic together! Works great too. Very intuitive on how to use it. Down sides - it keeps losing time. I called Whirlpool and they said I must have something else on the circuit. I don't. Also the fan is incredibly loud. I have to have it on when I cook because it is so close to the stove. But I haven't returned it so I must love it.

Touch screen keeps the settings and have to reset the time and date

I had the best experience with Best Buy. I found the best deal of Best Buy the evening I left home to purchase a microwave. My family loves all the addition this one has. Thank you Best Buy. The price was remarkable.

Attractive Unit.Versatile.Had some difficulty establishing remote management.

I have used it only for few days but couple of times it restarts by itself and the screen started flickering so i had to unplug it. We will see in the future, it has a lot of options but seems like the software and the screen are problematic.

Love the look . With lots of modern features . Clean look

Works great so far. We did get a store display item which we didnt agree on. Thats why i gave it 3 stars.

Still getting use to the product. Not sue about the convection feature yet.

This microwave is slightly more powerful than the average (at a full 1100 watts), so cooking times match most labels on frozen food. It's very sleek-looking and it's touchscreen control makes cooking easier than ever. Additionally, the phone app works great and enables convection warm-up from the ride home.