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Customer Ratings & Reviews

Your price for this item is $589.99
The comparable value price is $609.99

Customer reviews

Rating 3.3 out of 5 stars with 410 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

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Cons mentioned filter

58%would recommend to a friend

Customers are saying

Customers often highlight the compact size and great fit for small spaces of the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator. Many appreciate its quiet operation and the price point compared to competitors. However, there are concerns about its cooling capabilities, with some customers reporting issues within a few weeks of use. Short lifespan, limited warranty, and leaking issues have also been mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 410 reviews
  • Rated 1 out of 5 stars

    Be careful!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for my experience; I paid full price for a brand new version of this refrigerator, but i opened the freezer and found an open box tag. I didn't see the tag within the return window so the company wont replace or discount the product. Very disappointing and deveptive sales practice.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Kate01. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    A nice fridge fit for an apartment.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit small than expected. But it's nice for a small unit apartment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors dont stay shut and freezer frosts up, need 8 characters.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Mrxyz. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Disappointed...only lasted 16 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed to say the least. Purchased the refrigerator in Dec 2020 and 16 months later, the freezer completely freezes over and the refrigerator wont stay cold....of course, it is out of warranty after 12 months.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey bgilio, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 2.5 months for delivery of a model advertised as in stock. The fridge design for cooling was substantially different than the prior model. It can't handle a full freezer and fridge and warms up and melts and refreezes despite following guidelines

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, CoriF. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Well Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge to replace the one we had for 10 years now, and it does not disappoint. Fans work well and keeps foods cold.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    7 month lifespan?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this in June and the refrigerator has already failed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JenniferC. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Solid, basic fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooling settings are a bit confusing, but over all, solid, basic fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Valuable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product may be small, but it is still good value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as a second refrigerator for our large family. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a secondary refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this a secondary refrigerator and use it in our garage. It has plenty of room for the surplus grocery, meat and frozen products. It's no frills two door refrigerator which comes with 3 temperature settings. Have been using it for a month and have been very satisfied so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay far away

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's August. Bought in Jan. and it's already dead. Customer service non-existent. They will "call me in 2 weeks" - I kid you not. That's not even for service but just to talk to me. Stay away from Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey DisgruntledGoat, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Stopped Working After Six Months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after six months it stopped working, Since it's under warranty it took Advantage Appliance Repair company 3 days to come check and said need to order parts, then schedule a repair date. Don't know how long it will take. In mid June without refrigerator for over a week. Life is in hell.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the fridge in October and the freezer wasn’t cold enough from the start. We are still waiting for it to be fixed after 4 visits from their service company. Whirlpool doesn’t stand by their products. Second bad experience with whirlpool. Never again

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, StaceyM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Perfect choice for every home.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best unit I bought ever. It’s been more than year and still works great. I specially came to just give my review. 100% recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moisés wad excellent. He was so personable and so efficient. Told me about the news refrigerator dry up was quick. He made it so stress free You all should have more followers like him what’s up with you all again and get delivery from you all again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FoodLoverWithAFullFridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the glass shelves and large interior. Extra large fridge door bin can accommodate a ton of tall items. Door bins have remained sturdy for a year while kept fully loaded. You can fit a lot of food in this smaller fridge. Excellent buy for the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator does not work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money refrigerator does not keep proper temperature. Food in freezer and refrigerator had to be thrown out. Right from the start of using it I noticed everything was warm I’m lucky I didn’t get food poisoning. My last Whirlpool product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey MarkD, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Do not buy this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute piece of garbage. The door did not close properly and thus would not maintain temperature. The second one had the same problem. Whirlpool has some nerve selling this. I will not buy another Whirlpool appliance.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, ElgeP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not worth the trouble

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerate keeps freezing over. I've had it repaired once already when it was still under the 12 month manufacturer warranty after it froze up twice. It has frozen up again and i followed everything they said to do. Not worth the price for the food lost all 4 times now. Would NOT recommend!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, ChristaB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3lF6k3H or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand