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Rating 1 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 1 out of 5 stars

    Wrong Advise From Chat Box Agent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While on the Best Buy Website researching air conditioners for my bedroom which is 12 ft by 15 ft, the Chat Box popped up offering a sales expert to advise me. The agent seemed very nice, and advised that my size room would need 3500 BTU'S, so a 5000 unit "would more than cover it." I trusted her, and bought the Whirlpool 5000 unit. Well, she was wrong. It is too small for my room, it works like a fan, there is no cooling whatsoever. And you don't even feel the fan unless you're standing right in front of it. I couldn't return it because I no longer have the box, and I am a 74 year old lady with arthritis and cannot carry an air conditioner back to the store. So I've taken a loss on the money and bought another unit, an 8000 BTU LG which is working fantastically.

    No, I would not recommend this to a friend
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    User rating, 5 out of 5 stars with 3 reviews on Sampling program.

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