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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.3 out of 5 stars with 91 reviews

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Rating by feature

  • Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers highly value the bottom freezer, spacious interior, and affordable price of the 18.5 Cu. Ft. Bottom-Freezer Refrigerator. Many appreciate the convenience of having the freezer on the bottom and the ample storage space it provides. The refrigerator's size is also seen as a positive aspect, making it suitable for smaller living spaces like apartments. While some customers have concerns about the noise level and the rough handles, the overall sentiment towards this product is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 91 reviews
  • Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its getting harder to find frigs with ONLY two doors. This one is the perfect size. BB had the best price. And delivery service was great. My main issue is the compressor cycles on and off constantly. The EnergyGuide said its a very efficient model. Will monitor electricity usage to see if frig. is operating as it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is lovely. It looks nice and there is enough space. The fact that you can move the shelves around on the door is a bonus and the price is right!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect size fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great economical fridge. Nice size for this great low price.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    good features for moderate price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice looking. It took some time to arrive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I’m flipping a house I only buy Whirlpool products Truly well made. And a Great looking frig at the right price

    I would recommend this to a friend
  • Pros mentioned:
    Freezer location

    Rated 5 out of 5 stars

    Beautiful fridge!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! Love how it looks, love the moveable shelves and the bottom freezer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fridge is a fridge. It cools and does what it needs. But the difference in buying one or the other is the design and attention to details. This one lacks both. First of all there are bolts and nut and screw showing everywhere, top and bottom don't bother me so much as the ones in front which my Amana did not have. The texture of the handle is dry and rough instead of smooth. The doors is not heavy enough so it stays open easily if not paying attention. I have a kid so it has happened a lot already. There are still pieces of plastic from the wrapping stuck in places where I will need a screw to remove, tweezers were not enough. The cheese drawer feels like running your nails through a black board each time you open it and close it. Missing the rack for the cans which we used a lot in the old one for my son's milks and juices. I expected more from whirlpool and the sales agent did not sell it correctly either!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size but the shelves on the door are cheap...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works quietly and efficiently. We have had it for a year and couldn't be happier with this.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer location
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    poor quality didn't last long

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge was awful. the bottom freezer has a door not a drawer and is very awkward to access. the noise got louder and louder over time and then after 2 years it wasn't cooling properly. I had service come and was told to vacuum under the unit which i did, no joy. i changed the cooling settings in the main upper part and struggled to keep this safe until i could replace it. on the up side the freezer never failed. never again Whirlpool, and Best Buy.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey rawlysmom7, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent size for a apartment looks different with this doors I really like

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator fits great on my small kitchen and has a lot of room inside

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit, quiet and lots of room on the door and can fit a lot of items for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect fridge for the small space we had in our condo.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer location

    Rated 5 out of 5 stars

    love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the freezer on the bottom. Lots of space in the fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected, very different from site!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge with the help of the sales person at the store. They did not have one in display because is a small one. It looked just like the old Amana and it sort of does. The handles are rough though. Not nice to the touch. And one of the drawers doesn't slide smoothly. Almost feels like scratching a black board with your nails. I called whirlpool and they agents are worse. The delivery date was different to what I agreed on with the agent at Best Buy too. Not buying things from them again, not this kind for sure!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Economical refrigerator & looks great, too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps food cold and makes plenty of ice and looks great. The lower freezer comes without a slide out drawer feature which causes more bending to get to the food, something elderly folks might consider upgrading.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge for a small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size freezer, easy to arrange the shelves for max space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Right size for my kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Whirpool refrigerator not big or small!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good. Ask me in a couple years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine, however, the user's manual could address the concern about the running water. (And I bought the refrigerator without the water dispenser or ice maker.) So, yes, I do have questions about the defrost etc.

    I would recommend this to a friend
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