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Customer Ratings & Reviews

Model:
WDF518SAFW
SKU:
5211907
Your price for this item is $719.99

Customer reviews

Rating 3.3 out of 5 stars with 7 reviews

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71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Fridge door doesn't close tightly, Normal cycle stopped working

    Rated 1 out of 5 stars

    Don't buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product ever purchased. I bought this dishwasher along with a Whirlpool fridge. Both have problems. The normal cycle on the dishwasher stopped working within 6month, so I have been using the pots and pans cycle which is a waste of water and energy. However, the dishwasher stopped despense detergent three days after the warrenty(12mon) expired. So this dishwasher is completely useless now. The fridge door won't close tightly, if you close door with one hand, the door bounces open. I have been using one hand to hold the fridge and the other hand to close the door which is annoying. The fridge doesn't get cold at the recommended temperature. When you turn the temperature down, food close the back of the fridge get frozen. I am extremely unhappy about the quality of whirlpool product and will absolutely not buy it again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at Whirlpool_Reviews@Whirlpool.com with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you WhirlpoolBrand

  • Rated 3 out of 5 stars

    Basic Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy, does the job. Tub is small even for an 18" dishwasher.

    I would recommend this to a friend
  • Cons mentioned:
    Compact

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a bit small but it was the only size that would fit in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    24" dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not used yet but looks great and was the perfect size for my small kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if i’d buy stainless steel again because it rust in Hawaii.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's done a nice job. Hopefully it's durable and doesn't break overtime.

    I would recommend this to a friend
  • Cons mentioned:
    Bad smell, Control panel issues

    Rated 1 out of 5 stars

    Didn't last, problems from the get go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dishwasher in November of 2013, now 4 years later, it's been nothing but trouble. The control panel started doing weird things only a few months after installation, like buttons wouldn't respond, or you'd press one and another would light up. After about a year, this became frequent enough to be a problem, but we hadn't bought an extended warranty (you would THINK these things should last several years at least!). We found a replacement panel, but it is well over $100, and all they could offer was black, not white like the original. At this point, some of the buttons have even worn down through the plastic. Now as of January 2017, we have to leave the door open. When we close it, it randomly starts on it's own and runs at random. If we have company and they accidentally bump the door closed, we will wake up in the morning to find it running. Despite thorough routine cleanings of the tub, filter, sprayer arms, etc, it always smells bad, especially when it runs. You have to clean the sprayer arms, gunk gets built up inside, which means the water which cleans your dishes rins through it. We are now forced to buy a new one, and will absolutely not be shopping Whirlpool.

    No, I would not recommend this to a friend