Customers are pleased with the refrigerator's capacity. However, some customers expressed concerns about the freezer's organization and limited shelving, noting that items may shift easily and that the placement of the handle and guard rails could be improved. The lack of interior freezer lighting was also mentioned as a drawback. Airflow issues around the freezer vents were also reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
Rated 4 out of 5 stars
Looks good, works well, door storage not great
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been using my new refrigerator for two weeks now. It works fine: good cold in freezer and good cold temp in fridge. I like the led light. It looks very nice in the kitchen. It replaces my somewhat smaller Whirlpool 18 cuft with a bit more capacity, 19 cuft. But the compartments on the door are not as good, not as useful as in my old fridge. If I can, I’ll upload the comparison photos. Old fridge on left and new fridge on the right. Yes this matters! I miss having the plentiful and organized compartments that I had in my last Whirlpool.
It is uncomplicated with a top freezer and no ice maker. It received an Energy Star. This is my preference for a reliable and long lasting fridge. I use ice cube trays, and all is well.
I would recommend this to a friend
Rated 5 out of 5 stars
Very Happy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrig is roomier than my previous Frigidaire by 1 square foot but it seems much roomier than that. More space in the freezer for sure and a little more in the refrig section. Its runs very quietly. The freezer section stays a steady 0F and the refrig section is a steady 35F-37F. Produce stays crispy and fresh. Its nice to be able to see into the drawers without opening them as they are clear plastic. The drawers slide in and out with great ease as well. You can easily move the shelving around to accommodate your groceries both in the main compartment and on the door. The only downside is the door can scratch easily as it is painted so you must be careful. A great unit worthy of a second look at this price point.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love how easy surface cleans. It runs so quiet had to check that it really was working. Cooled down quickly. Love the door storage that can be arranged the way you want to store things and same for the deli drawer. It slides side to side for convenient storage of larger items on the shelves should it be needed. Like how the shelves are clear can look through whole frig and see what is in drawers at bottom without having to open them. Freezer keeps things appropriately frozen and main food storage temp is correct. It is energy star so hoping it will be efficient with the electric bill in mind. I wanted the magnetic doors and it closes and stays closed even with the door loaded to the max. It is on wheels and can be moved to clean floor and roll back in with ease. It is everything I was wanting in my frig at a reasonable price and it fit the space I had in my kitchen. Delivery people were friendly and considerate of my home. I believe there was only one review on this frig that I read before my purchase and it had everything I wanted so I bought it and glad I did.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a really nice refrigerator. The clear shelves make it easy to see what is in drawers. The door shelves are deep & sturdy so milk can be easier access in the door leaving much more space on the shelves easy use.
I would recommend this to a friend
Cons mentioned:
Freezer space
Rated 5 out of 5 stars
Satisfied
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Just purchased this refrigerator last month. It is roomy and works well holding temp in both the freezer and refrigerator. It looks good in the space and fit well. I am not sure how to rate the noise. It makes noise but I guess it's a bit less than my last fridge so it's OK.
I replaced a side by side so I do miss all the shelving in that freezer. Things kind of slide all over in the large freezer compartment unless you have bins inside. I didn't opt for the ice maker because it would have taken up a lot of space.
You will do a lot of bending down for the fridge, even for items in the door, so be aware. Next time I might go for a bottom freezer but those cost more and are less efficient.
I would recommend this to a friend
Rated 4 out of 5 stars
Looks great, nice smaller Fridge
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge runs quietly, has an easy to install ice maker, and keeps food cold and/ and or frozen at appropriate temperatures. The big bins on the door are nice, although kinda make door heavy and slam close. Stainless steel isn't too tough to keep clean. Overall very pleased with it.
I would recommend this to a friend
Cons mentioned:
Freezer space
Rated 1 out of 5 stars
very dissappointed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
There is no light in the freezer although it is stated that there is. Has a very small cord that does not even reach my outlet, & very bad placement of the freezer handle which also has a sharp edge so when you bend over in the fridge & raise up, Ive hit my head every time on the freezer handle.
This review is from Whirlpool - 19.2 Cu. Ft. Top-Freezer Refrigerator - Black
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
svbe, Thank you for taking the time to write regarding your appliance. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Refrigerator. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you.
Rated 1 out of 5 stars
Temperature is not able to be regulated.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Threw away salad that was frozen and dumped ice cream that was mushy, among many other food items. Bought temp gauges, to try to reset w/ their data as a guide.The temperatures fluctuate throughout the day in both places. Technician came, took apart and said it was all fine. He could not check temp sensors cause they are in a sealed unit. Thank goodness we have old 20 yr old fridge as backup., an old Whirlpool, actually. They don't make them like they used to. This replaced a 4 year old Fridgedaire. We have 1 teen and not alot of opening and shutting of the item. Stay away!!
This review is from Whirlpool - 19.2 Cu. Ft. Top-Freezer Refrigerator - Black
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Whirlpool WRT549SZDW
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Freezer is large in comparison to the refrigerator, larger than the refrigerator we replaced. Excellent unit for our space (height and width). Glass shelves are nice. Sliding meat storage good, but glass shelves are full width, so there isn't a large advantage here.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this refrigerator a little over a year ago. It worked fine right up to it passed the warranty date. Then it started to not work well at all. The refrigerator doesn’t cool, and the freezer appears to over cool to the point a fan seems to freeze up and makes a awful banging sound. Even after adjusting the settings, the problem still persists.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Hey James, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Decent product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a decent refrigerator for the price point. Whirlpool is a good product.
I would recommend this to a friend
Rated 4 out of 5 stars
Saving showing up on electric bill
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Quite and cool interior lighting...Give me six months for additional review.
I would recommend this to a friend
Rated 4 out of 5 stars
Good enough
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This has a good size inside and we are expecting to have a economic one.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quailty appliance. All that I need and more. You an switch the way the door swings which is very helpful.
This review is from Whirlpool - 19.2 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend
Rated 5 out of 5 stars
It's a very cool fridge.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a very cool fridge that cools food very cooly.
I would recommend this to a friend
Rated 3 out of 5 stars
Whirlpool ain't what it used to be
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Whirlpool Review for similar model WRT108FZDB01 from September 2015
We bought this lemon on 9/2015. It is a nice looking fridge but not a ton of room in either compartment. We have the Model Number: WRT108FZDB01. We purchased the Extended Manufactured 3 year Warranty and sure enough, as soon as it expired in September 2019, the fridge stopped working and got really warm. We had the part replaced for around $250. Seven months later it started to constantly freeze everything inside the fridge. Everything was ruined, eggs, vegetables etc turned to ice. When it was done freezing everything, it started to just be too warm and then too cold. Now less than eight months after the most recent repair, the temperature lights in the front just go off completely. Now the fridge is off and you have to keep checkin it. I can push the buttons and it will go on for about ten minutes, but not cool properly and then eventually will shut off altogether. I am really disappointed with this purchase. We paid around $750 and got three years use out of it. Plus the Extended Warranty, $80.00, plus the first repair of $250. No we are looking at busting out another $250 for another repair because we are out of the service contract. We should have just spent $1200 for a top end fridge because the components in this are of inferior quality. By comparison, my mom's old Whirlpool fridge lasted over thirty years and was still running when we replaced it for a "modern" model. This was it's replacement and it lasted three only years. We are not rich people and can't afford to buy a new refrigerator every five years. I would suggest spending more money on another model. I have seen other similar experiences by other customers.
This review is from Whirlpool - 19.2 Cu. Ft. Top-Freezer Refrigerator - Black
No, I would not recommend this to a friend
Cons mentioned:
Freezer space
Rated 1 out of 5 stars
Whirlpool Refrigerator Top Freezer Model
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT BUY THIS REFRIGERATOR! I bought my refrigerator less than 18 months ago and it’s already been serviced twice. Below is a list of problems that I’ve had since purchased.
Issues
- seals on the refrigerator & freezer were falling off
- thermostat needed to be replaced 12 months after purchase
- condenser & evaporated needed to be replaced after 18 months
- the guard rails on the freezer are useless (anything on the door falls out)
- setup of the refrigerator is terrible. You CAN NOT put any food on the top shelf/in front of the vents. It prohibits airflow and your food will freeze
- food freezes (even in the crisper)
- customer service stinks! Be prepared to be on hold 45-60 minutes before you speak to anyone.
- ice build up in the freezer
- the refrigerator is cooled by the freezer so if the freezer is not cold enough, your refrigerator won’t be cold either.
BTW if you do decide to purchase this, you’re basically throwing your money down the drain. My only saving grace has been that I purchased the extended warranty but I’m sure once that lapses, this thing will go to the curb. If you think you purchased a lemon (mine is) Whirlpool will not give you a replacement unless, THE SAME PART FAILS 3 TIMES! Save yourself time and money and purchase any other refrigerator than this one.
Hey Terri17, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
lemon
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
refrigerator freezes everything on bottom shelf. purchased the protection plan when i bought the refrigerator. Geek squad was here four times to repair. Ordered wrong parts at first, then made several attempts to repair, unsuccessfully. After one month of dealing with a broken refrigerator that the geek squad could not repair, they finally agreed that was a lemon and would exchange for a new unit. Had a very difficult time with the entire process. These appliances are made like crap these day with all these digital parts that break within a few years, The 20 year old refrigerators are built to last longer. Very disappointed in this Whirlpool product.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
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Hi karen, thank you for your review. We would like the opportunity to speak with you further about your concerns. Please email your name, address, phone number, model/serial number and a brief description of your concerns to [email protected].
Rated 5 out of 5 stars
Works Great
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge is quite. You can see whats in the drawers without pulling them open. Being able to move the door shelves around is handy. Over all I'm pleased.