Customer Ratings & Reviews

Very elegant over the range microwave, perfect if you don't have a built in vent (has option to use vent or not). Love the sturdy build, and the sleek look as well as being very spacious.

I looked high and low for an over-the-range microwave that got good reviews from actual consumers, and this model was literally the only one I could find with nearly a solid 5 star rating, across the board. We have had this microwave for about a month, but were not home for about half of that time, so have only been using it for about 2 weeks. Because of this, I can't really speak about the reliability of this item, but I can say that it wasn't terribly complicated to install, and it is very easy to operate. It looks great, the microwave runs quietly (though the exhaust fan is about the same as any range hood fan I have heard). The light underneath is bright enough, and has 2 settings. The chime is a pleasant, musical sound rather than a startling BEEP BEEP BEEP, and it silences mid-tone if you open the door. The baked potato button works perfectly, as does the pizza button. Both seem to take a long time, but I believe that is because they don't cook at full-power, and the end results are wonderful. I haven't tried any other function buttons yet, but so far, so good. Also, there are on-screen instructions for all the functions, which is really helpful. I really have no complaints other than the fan maybe being a little under-powered. On high, I still end up with a lot of condensation on the front and under-side of the microwave if I am boiling water on a front burner. I would not hesitate to buy this item again.

This isn't a high end microwave but is a good one for the price if you're looking for a basic model. Has most of the standard features. I miss the one touch cook from our old GE microwave (pressing 1 is same as entering 1 minute of cook time and start) but I believe that is more of a GE feature. Runs pretty quiet and seems to heat food well. Also has several settings for popcorn, defrost, etc.

Works great. It had great reviews and features for the price were very appealing. Still learning/trying the feature buttons but the one's we have used work really well. Installation instructions were very clear, installed right on the first try (had to replace old wall bracket and drill new holes but it went very well). Highly recommended.

The OTR microwave is easy to use with multiple features. It is roomy and allows you to efficiently cook, reheat, or steam food. I would recommend this appliance if you are looking for a stylish, efficient, cost effective solution to meet your microwaving needs.

All hesitation that I had is gone. I positively love this microwave. It is super quiet. No more rattling and vibrating. Bacon comes out perfect everytime with the sensor cooking settings. No more cold spots when reheating a dinner plate. I can cook sweet potatoes or an acorn squash in 10 minutes where the traditional way easily took 5 to 6 times as long. Easy to learn - settings are menu driven. Perfect for a busy kitchen. I'm glad I purchased it and am wondering why I waited so long to replace the old one.

Overall I am very pleased with the unit. It was easy to install and I like the silver easy clean interior. Best Buy was the only retailer in our area that had a unit in stock which was great since my old one just died and other places had waits of up to two weeks. My only two issues are that the front upper panel is a little flimsy and the location of the light underneath. The light is too far back...it illuminates more of the wall and control panel of my stove vs the stove top. My old Whirlpool Gold model had two lights that were on the ends about mid way out and did an excellent job with illuminating the stove. On the plus side, the fan on this model is much quieter than the old unit it replaces.

I searched for a new microwave for about a year. I had already purchased a cheap model and knew that a quiet microwave in my house setup was very important. Many other brands had quiet models, but people complained of the loud beeper. This one is great. The door opens and shuts very easy w/out a loud bang. The buttons are easy to push, and the coating on the inside of the microwave make it very easy to clean out! Install was straight forward. About the same as any other. Its easy to see through the glass while things are heating up, giving a good visual reference to the "done-ness" of my food. I would reccommend to anyone that cares about hearing the TV during dinner time.

This is a great microwave. As others have noted, the chime is too quiet when cooking is finished and you can't customize the volume. There are several things than can be customized through the menu, but not the volume of the chime. The interior coating makes cleaning easy. The hood fan is loud for the amount of air it moves. When cooking on the range with the fan on any speed but low, which doesn't move any air, you can't hear anyone talking to you. It may be because I'm 6'2" so I'm closer to the vent exit. I like that it vents up, my old one vented out he front. These are minor complaints when compared with the looks and features of this model. It's huge inside, looks great, and cooks great. I've had it about 2 months now and I'm happy with it.

Made this purchase without doing as much research as I normally do when replacing an appliance but I have thus far been very pleased with my purchase. Installation was relatively easy and only required 2 people when bolting it into the cabinet above. Looks great and appears to be doing a fine job. The controls must be relatively intuitive as I have not had to pull out the manual since installation. While I miss the 1 minute cook button from my former microwave, the ability to cook at the prior power setting (i.e. 30%), even after the initial time has expired and the door has been opened, just by pressing zero and entering the time more than makes up for it. The reheat plate feature likely works fine but having not had an easy to clean model before, we still use a plastic plate cover which seems to interfere with the sensor. My whole family likes the more quiet and non-annoying alert and have not had a hard time hearing it as some other reviews have mentioned. Overall, a good microwave.

This microwave is the best on the market. It showed when there were none in stock anywhere near me in any BB stores. I lucked out and got mine due to an online ordering discrepancy. This was easy to install with simple power tools. It heats food evenly and is very quiet. The chime to signal the end of the cooking cycle isn't very loud, but it doesn't bother me much. The exhaust fan could also be a little stronger, but it does its job since we have a secondary built-in exhaust fan in the ceiling anyways. Pretty happy with this one so far.

I bought this microwave as a replacement for my existing over the stove microwave/hood combo. Since I was selling my house, I didn't want to put in something premium or too costly. I found this guy in the scratch and dent aisle for $189 (the dent was hardly visible and on the side of the microwave which wouldn't be visible anyway). I used it for 6 weeks before finally moving out. I was pretty impressed with it and it looked great. No complaints here. I would buy this again for the full price.

Went ti Best Buys to get a new microwave, ours died, they are allway so helpful. The associate that was helping me pointed this one out, as it was marked down as it had a small dent, it was just what I wanted, stainless steel, plus the different interior, easier cleaning. It has been a dream to use very easy just love it. Also,I can turn the turn table on or off depending on the size dish I am microwaving, great feature.

We previously had a Whirlpool Gold 1.8 cu ft microwave that died after 4+ years, but I wanted to match the rest of our appliances so I went with Whirlpool again. We opted for the 2.0 cu ft model even thought we didn't need the extra options, but still the price was very reasonable. For a larger model, it was noticeably quieter than our old model. The stainless handle is a nice addition as our old microwave had a plastic one that was worn out by year 2. The bracket and the top hole cut outs were completely different so installation was a bit more difficult, but overall not bad.

Very roomy, very quiet. Easy to use. Very easy to clean up. Works wonderful

When my 15 year old whirlpool microwave started operating with diminished power, I went to Best Buy to review an awesome selection of over the oven units. I settled on this one even though it wasn't the cheapest or most featured since I had great luck with this brand. And it was on sale. Easy to operate and love the iPhone-like chimes when food is ready. Cool touch.

I purchased this model for the size. Before delivery, it became a close out item so I revisited the store and got a refund of almost $100.00! Wahoo! I love bargains. My son installed it easily above my stove. It is easy to operate and cooks quickly and evenly.

I enjoy my new microwave. I've had it for about a month now. Right away I noticed it was quieter than my old one. The display is easy to read and the function buttons are well organized. It defrosts better than any microwave I've previously owned. It heats the food evenly. The controls allow quick access when setting the timer. I'm so glad that Whirlpool went with the numerical buttons instead of the frustrating rotary dial for setting the time. The tone at the end of cooking is pretty sounding. Not so harsh like most other microwave tones. The fan has various speeds and does a great job. Overall I'm very pleased with this product. It's quite heavy. Please ensure you've got some help installing this. It would be difficult and risky putting this in alone.

Great value for the quality. I like the design. It cleans easily, but fingerprints show. The inside is larger than our last microwave, so there is more room for bigger dishes. It cooks evenly. It is nice to have a microwave that is dependable & easy to operate.

Microwave replaces one that quit heating, and was discontinued. Heats good, is quiet when running. Would prefer a few more quick buttons, but like the softening button, great for ice cream. All in all it is a good microwave, compared to the others we looked at and would buy it again.