Customer Ratings & Reviews
- Model:
- WRT311FZDW
- SKU:
- 8982107
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an OK refrigerator. No bells or whistles just an average item.
I would recommend this to a friendWorks pretty good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the unit is working pretty good. I just wish the bottom shelf could be raised another inch higher.
I would recommend this to a friendNice size fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the appearance of my new fridge and size. But I think it is way too noisy.
I would recommend this to a friendOk fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having some trouble with excessive water condensation
No, I would not recommend this to a friend- Cons mentioned:Freezer light
badpurchaseforus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a $900 purchase I would have at least expected an light in the freezer. No ice trays or racks either. The Refrigerator looked great in the store, with shelving etc. but not very user friendly once at home. Bad investment on our part.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Nothappycamperwithfridge. We are very sorry that you are not happy with the design of your Whirlpool® Refrigerator. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review.
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the overall product and returned it for another model
No, I would not recommend this to a friendWhirlpool refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works good. Was not what I was told I was going to be paying
I would recommend this to a friendWhirlpool refrigerator review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not received the item yet. According to Best Buy they are having inventory issues.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Space saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our new Whirlpool refrigerator...it has a lot of space!
I would recommend this to a friendnot reliable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had the fridge for 2 years and already the thermostate and blower went out. This was an $800 fridge which was a lot of money for us, so I can't afford to replace it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rental Property Cheap but Sleek replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2nd purchase of the same product in 2 years. We have a multi-family rental that we updated recently and this is what we went for both units. It’s not that expensive but we still loved the stainless design. It has the traditional 2-doors and offers a lot of space.
I would recommend this to a friendStains Easley
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return fridge because it came with a big stain across the the top door was unable to remove no matter what i did. Replaced it with another fridge and in black way better.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are sorry to hear of the situation however glad to hear you were able to swap it out. If you have any other questions or concerns, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. Thank you for your review.
- Pros mentioned:Capacity
Basic unit with large capacity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need a simple fridge with a lot of capacity for not too much money This fills the bill completely
I would recommend this to a friend buy another brand refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the refrigerator did not work when delivered. called whirlpool the next morning after delivery (approx. 18 hrs after delivery), but whirlpool refused to send a repair person because I needed to wait 24 hrs after it was first turned on for it too work properly even though it was not working. whirpool somehow thought it would magically start running after 24 hrs. I returned it and bought another brand and will not buy whirlpool again.
No, I would not recommend this to a frienda bit disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within one week of purchase there was a pool of water on the top shelf of the fridge. then the next week I noticed it again and looked in the freezer and noticed the freezer had a layer of ice all over as well. Definitely not what I was expecting and the price was 800 total so a bit pricey for it to already have something going wrong. :(
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey mustngstac, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Average
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great but you get what you pay for. Value but, would probably by something better next time
No, I would not recommend this to a friendNice but not cold enough with thermometer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice like the see through drawers. Had to turn knob way up to get cold. Not sure why.
I would recommend this to a friend- Cons mentioned:Freezer light
Problems in less than a few months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is producing ice all over on the lowest temperature setting and the fridge isn't keeping things cold on any setting.
No, I would not recommend this to a friend Complete failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased a Whirlpool refrigerator on 9/20, that was delivered 9/30. It was defective. A new one delivered 10/7 was defective, and the delivery drivers did not even bring it in. Same thing happened 10/11, 10/18, and 10/22. NOTE: that is 5 units that were all defective. For all the anticipated deliveries, I cancelled other appointments, and made other arrangements to be home. So I not only wasted a lot of time over 5 days. I finally gave up on Best Buy!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Scary
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beeps if open more than 3 minutes now making loud beating noise.
No, I would not recommend this to a friend
