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Your price for this item is $1,349.99

Customer rating

Rating 4 out of 5 stars with 215 reviews

79%would recommend to a friend.
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79%
would recommend to a friend
Page 1 Showing 1-20 of 215 reviews
  • Rating 1 out of 5 stars with 1 review

    Not happy with this fridge

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    This fridge does not get cold. I am returning due to poor quality. Thanks

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Nice looking piece I’m very happy with

    |
    Posted .
    Owned for 1 week when reviewed.
    Pros mentioned:
    Capacity, Design, Freezer

    Over expectations great large spaces /shelves/ side storage good size easy to put in or take out groceries The setup for the freezer I like one is taller and split in half perfect to storing portion boxes.,freezer shelves set up great with a long split shelves to split Run quiet looking great. I’m happy to purchase this one.Delivery was as promised very kind and professional . I greatly recommended

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Need to see how this performs

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Price
    Cons mentioned:
    Doors

    To begin with, I am giving a rating a 3 based on the following - 1. Size (Positive) 2. Price (Positive) 3. Delivery (Positive) 4. Installation (Negative) 5. Sales Personnel at Best Buy (Negative) 6. Overall condition of the product as advertised by Best Buy (Negative) I was shopping for a refrigerator and had narrowed down my options to side-by-side ones because the 3 or 4 doors were too big and seemed to be taking a lot of space away. This side-by-side I came across at Best Buy checked a lot of boxes. The size at 24.5cu.ft was a decent one for my needs. I liked the fact that this was Stainless Steel and advertised at around $500 below the "New" condition (mine was listed as a Floor Model in Excellent Condition). I had asked the Sales person at the store to tell me if there were any damages for which he stated there is none and that it was in "Excellent" condition as mentioned on the sticker. I trusted him and went ahead and paid. When the unit arrived home (delivered as scheduled with no delays), I noticed there was a huge dent on the back (to the side) of the unit. The delivery folks stated they picked it up as is from the store and are delivering it and that they know nothing of it. When I read through the Best Buy terms for when an item is listed in "Excellent" condition, it states that it should be free from dents, scratches or scruffs when mine was clearly not. Also, this was listed as a "Floor Model", but I found some sort of food particles in the fridge and I had to extensively clean the whole unit soon after it was delivered. Not the kind of experience I want to go through for an "Excellent" condition "Floor Model" unit (must have been a return from a customer or something, which is again a miss by the Sales personnel or the Manager of this particular Best Buy location). I also noticed that the non-freezer side door was popping slightly out when compared to the freezer door. Everything seems to be working in the fridge (even the doors seem to be shut tight) but I still think that the doors need to be leveled up. This is where I had an issue with the installation of this unit. It seems a bit squeaky when I open that side of the door indicating that the leg might need to be adjusted for it to sit flush on the floor. The delivery personnel were in a rush to get my signature and leave and did not pay attention to the level issue I was mentioning. Isnt that part of their installation procedure where they ensure that the refrigerator is not wobbly or in this case squeaking when left at the consumers location? Overall this experience with BestBuy has been far from being satisfactory. I am glad I bought my washer/dryer from another store that were more courteous with prompt communications being sent to me. When those delivery guys were in, they called up an Executive who then verified with me over the phone on the installation and that there was no damage during the process. That felt good, however, Best Buy's wasnt along those lines. Most of my issues thus far has been with Best Buy's Sales, delivery and installation and not the actual product itself. I bought three year warranty on this unit and so I am going to wait to see how it performs. If it starts to give me issues, I am having it returned right back. I might contact Whirlpool to have someone sent over to check on the doors not being in alignment. I will provide an update on the product itself, once I have used it for some time. I wanted to write this review so other buyers who are somewhat crunched for cash, when looking to get a Floor Model or any fridge in "Excellent" condition from Best Buy, please do your due diligence. Insist on the Sales personnel to show you the actual condition of the item you are intending to buy because you could be in for a surprise when the unit you ordered gets delivered to you. Thanks!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Alright for now

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Cons mentioned:
    Doors, Noise

    We just received this new fridge after switching out a counter depth one. Our only issues with it is #1 The wheels doesn't have a stopper on them, so we had to put door jams under it to stop it from rolling forward when we open it #2. This fridge is kinda loud at night when the compressor kicks on. The first couple of days we thought it was our AC kicking on at times. Other than that it's a solid fridge for now.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Bigger than it looks.

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Freezer

    We really like the storage space of this fridge. It’s very deep and has more room that I thought. Like the ice on the door. It allows for more freezer space. The water dispenser does drip a little so you need to hold your glass for a second longer. Overall very nice appliance.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Terrible fit and finish, cheaply built

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    Cons mentioned:
    Doors, Leaks, Noise

    Leaking water, uneven doors, noisy, dark interior (not enough lights), cheap materials for bins and trays

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Disappointed

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Cons mentioned:
    Doors

    First refrigerator arrived with a warped refrigerator door or a defective seal and did not seal completely. The installer didn't connect the water line nor did he level the refrigerator. Called Best Buy and they quickly arranged delivery of a replacement fridge. When the 2nd one arrived, the front right wheel was missing. Fortunately we were able to take one off the the previous fridge and complete the install. Very disappointed in Whirlpool quality. This is not the first Whirlpool product I own or have purchased but it WILL be the last!

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ColtarKDM, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rating 4 out of 5 stars with 1 review

    Refrigerator

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Had to settle on this Whirlpool refrigerator as the one we wanted was on back order - we are satisfied however it’s a little noisy when the compressor kicks in and the ice maker is a bit noisy - everything else is good

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Cold and quiet

    |
    Posted .

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Got this fridge during a clearance. It's fairly heavy so make sure you have people to help you lift it. Works great and has plenty of room for my groceries.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good over all. Installation crew very good

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Good overall. Refrigerator runs loud. Can I have someone from service come and look at my refrigerator, please. 4437456102 is my cell number. Thank you.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    good refrigerator

    |
    Posted .
    Owned for 6 months when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Happy with the performance but not so much with the water dispenser and ice dispenser. Using the crushed feature will result in an ice jam...so use only cubes. I have followed the suggestion to check the ice bin for build up of ice crystals , clean it weekly and empty the ice bin once per week. The water dispenser is poorly designed as it leaks down the front of the freezer door.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great affordable

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Bought as a bundle. I wasn't looking for a product with a lot of bells and whistles so this refrigerator meets my needs.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Freezer fits more then I thought.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Very happy with our new refrigerator. We had a similar one with ice maker inside freezer. This one is awesome!!! Ice maker on the door so we have more room and can even fit pizzas. Love everything about the refrigerator and happy it is a Whirlpool. The shelves are versatile also which makes it nice.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    I don’t have it yet

    |
    Posted .
    Owned for 1 month when reviewed.

    Bought this in early August, knowing it wouldn’t be available until September 7th. Got an email saying it’s been postponed until October 21st. I realize COVID-19 is messing with production lines and appliances are all in short supply just now, but maybe Best Buy wants to adjust their requests for reviews until the delivery has been completed?

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Long delay because I chose White Finish.

    |
    Posted .

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Still a new appliance for my household. I would have liked an additional Shelf in the Refrigerator Door and the two larger drawers in the bottom seem to bind even when they are empty. Any suggestions on how to make them open smoothly? Would hold recommendation unless they fixed my issues. Steven

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    GREAT fridge,

    |
    Posted .
    Owned for 11 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Works great, got as an open box, couple of dings from purchase, good news is , whirlpool will send a replacement within 30 days of purchase, so I got a great discount and whirlpool made up for the flaws, moral of the story is, buy floor model, dont worry about the flaws, then call whirlpool, they send a tech to replace whatever the flaw was, but remember to call right away, you only have 30 days to make the claim!... fridge works great!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    good

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Love the refrigerator only thing i don't like is the light in the freezer. I wish it was on top corner .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good product

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Good product. Suits my needs well. I like the stainless steel.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Would consider again.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    I like all the features except for one. The water filter is in a very bad place on the exterior of the fridge down at the very bottom when it was previously on the inside where it was easy to access to replace it. You must get on your knees and then down on your stomach to do this. It is bad for seniors like me.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    hope it works

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    it the third refrigerator I got within a year I just hope this one works!!!!!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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