Customer Ratings & Reviews

Happy to be the owner of this appliance. Love, that it shows no fingerprints

Love this refrigerator. Very roomy, very happy with my purchase.

Size, quality and price was the main reason for my choice.

Large side by side refrigerator with water/ice in door - looks very sleek in open kitchen.

This product was delivered to me twice and all was damaged and they couldn’t check to see what was being delivered, I don’t think it’s a good choice for anyone. There’s so much carelessness from the team handling orders.

Great refrigerator, no complaints, like the design

Love it...classy, great size, great price delivered for FREE

Great fridge but noticed a few bumps and scratches as if they gave me a used one...

I am so happy with my new refrigerator, could not be happier.

I PURCHASED A BRAND NEW WHIRLPOOL REFRIGERATOR ON BLACK FRIDAY 2019 AND 3 WEEKS AFTER BEEN DELIVERED I STARTED TO HAVE A LOT OF ISSUES WITH THIS JUNK!! 2 MONTHS LATER STILL DEALING WITH THE BEAUTIFUL CUSTOMER SERVICE FROM WHIRLPOOL BECAUSE BEST BUY TOLD ME THAT I WAS OUT OF LUCK WITH THEM BECAUSE I DIDN'T PURCHASE THEIR EXTENDED WARRANTY. HORRIBLE SERVICE!! I WILL NOT BUY ANYTHING FROM BEST BUY OR WHIRLPOOL AGAIN. HORRIBLE. HORRIBLE CUSTOMER SERVICE!! FYI .WHIRLPOOL IS MADE IN MEXICO!!!

Lost about 250$ worth of food. Constant dripping from water. Back freezer has frozen over twice in a week. It decided it also will stop working and it now just and very expensive box. Don’t recommend.

As at now still good and working but more noise sometimes.

made a mistake buying whirpool this year, fridge went out after 8 months. Been 5 weeks now with no fridge or even a call from the company. Horrible product and customer service. NEVER BUY WHIRPOOL

The door was damaged and customer service hasn’t reached out to me as of yet?

The freezer is pretty small. Most of the door storage is too small to store anything. The doors are uneven.

Very happy with product love the color and size perfectly for my kitchen

I purchased this refrigerator in August of 2021. In December 2022, I had to pay almost $300 to have the refrigerator repaired, as it stopped cooling. I found that the self defrost feature had malfunctioned. I have attached a picture, that the repairman sent to me, of the frozen coils that had to be defrosted. I can't believe that I paid this much money for what appears to be a pretty nice fridge, only to have to repair it at 3 months over the expiration of the "Limited One Year" warranty! Per the manufacturer's own website "Your Whirlpool® appliances are built to last, but since life happens, appliances are typically covered with a limited warranty for some peace of mind.", so, apparently, they want you to have at least a little "peace of mind", but they also don't want to be on the hook for all of the repairs that will probably need to be made! I won't buy another Whirlpool appliance, and would highly recommend to anyone against purchasing a Whirlpool refrigerator.

Door wont seal and leaks water on the floor. Cant get service from beat buy

This refrigerator was average +, though the price was very reasonable at around $1100 on sale. I would give it 3 1/2 stars. I had expected a little more, considering the reviews were pretty good. I will say that the frig works fine and looks good (though doesn’t quite have that solid look of the higher end refrigerators – but of course, it is less than half the price of the higher end products). Some people had said that the frig was noisy, but I find it quiet. However, do note: I did not hook up the ice maker or water line, so I don’t know if the ice maker is noisy. What I don’t like is that the shelves are not adjustable, nor do any pull out. (only the door shelves are adjustable). Unless you keep your milk or other gallon jugs on the door, they will only fit on the top shelf, and since I am 5’ 2 ½”, I find it a little uncomfortable to maneuver because it’s a little too high. Also, the bins don’t slide in and out easily– they seem cheap and flimsy. Another issue is that this refrigerator at just under 25cu ft., feels smaller than the one I replaced which was only 23.5 cu ft. I do have the same issue that some others noted, that when you open the door, the frig can move forward a little. I find that I can avoid this by either placing my other hand on the opposite door, or placing my thumb on the opposite door handle when I open the frig. This lightly braces the frig so it doesn’t move. Bottom-line: if you are looking for a reasonably priced refrigerator, I think this is fine, though don’t expect it to compare to a top of the line frig.

Great quality, pleased with over all service and professionalism.