Customer Ratings & Reviews

The physical design of this oven is quite lovely. It is the firmware that is problematic. This oven was installed on May 22, 2020. Things I like about my new oven: • Spacious interior—The oven maximized the amount of inside space available so I have more room now than in my old oven that fit into the same space. • Three racks—I love having three racks for baking. • Convection baking—This is my first convection oven and I am a convert. Everything bakes more evenly and a little faster. Things that could be improved about my new oven. YOU NEED TO KNOW THESE ISSUES BEFORE PURCHASING THIS UNIT. • Add a convection drying mode with a temperature range of 110-165—Like many people these days, I like to soak and dry walnuts and this oven does not allow me to do it effectively. To dry a pan of walnuts I should be able to use an 150-160 degree oven heated for 36-48 hours. While my new oven has a “Keep Warm” setting that allows me to dry the nuts at the right temperature, it is not a convection mode and the oven turns itself off after 12 hours, which is usually in the middle of the night. Which leads me to my next request-- • Allow cooking duration time to be set up to 48 hours—Right now as a safety feature the oven turns itself off after 12 hours. This is great if you forget to turn the oven off before leaving for vacation, but some things need to cook for longer than 12 hours, like drying fruit or nuts. There is a Sabbath mode that lets you turn on your oven for a longer time but does not let you cook at a low temperature. I want the option of both a low temperature and long duration. While I am fine if the oven turns itself off after 12 hours if no cooking duration was set ahead of time, it seems that if a cooking duration is set by the user they should be able to set a longer time. • The oven needs a better wifi antenna—We bought this oven thinking it would be fun to have a smart oven that we can control with our phone. No one told us that the wi-fi only works if the oven is within approximately 30 feet of a 2.4 gH router (depending on obstructions such as walls or metal barriers). While our router frequency is fine, the oven is more than 30 feet away. Normally I’d just say, okay I can live without turning my oven on with my cell phone. However, the oven firmware Is regularly updated and without wifi our new oven will not receive these updates. This is a major drawback. • Design the clock to keep accurate time without a wi-fi connection—The oven has a large, easy-to-read, nice-looking digital clock. Aesthetically, I really like it, and I look at it regularly. However, without the wifi connection, while the clock still works, it loses about one minute a week. It’s been decades since I have had a clock that loses time! • Allow users to change temperature setting without turning off oven first—Ever have a recipe where you start cooking at one temperature and then have to change to another? Or times when you cook one thing in the oven and then switch to something else that requires a different temperature? This oven requires you to turn it off and then to reprogram it to change the temperature, even if it is just a 25 degree difference. These extra steps, while not difficult, are just annoying. Overall, with the amount we spent splurging on this “fancy” oven , I am disappointed with how it works. This smart oven is in some ways dumber than my previous 25-year-old oven, which was definitely easier to use. I do not recommend this oven unless they can change its programming as outlined above.

This oven is great. Very easy to use and evenly cooks food from meat to cookies! We got it right before Thanksgiving and it made our day!

Great technology with this oven. Love the three racks. Cooks evenly. Love the convection oven.

Good unit. Cooks well so far, the Rapid Preheat is nice but once you have enabled it you can only cook on the middle rack. The wifi is interesting - haven’t really used it much. Looks good and the installer was amazing

Very happy with this oven. I didn't have to install it, the folks remodeling my kitchen did, so maybe my review would be a little different if that were the case. Either way, simple to use, easy to clean, great size. Nothing not to like about this oven.

Enjoying Oven - cooks evenly - no issues so far - Enjoying it