Customer Ratings & Reviews

I had a GE oven that was working okay, but had many things that drove me nuts. I bought this Whirlpool oven as the replacement. It has great features, is well laid out, and is simple to operate. Under the right circumstances, it is probably an excellent oven. The problem with this oven is that it is gigantic. I naively figured that you can replace a 30" wall oven with a 30" wall oven. When the Best Buy installer came to put it in, he told me that the cabinet needed modification. He gave me the measurements and I hired a handyman to make the opening larger. That cost $150. When the Best Buy installer came the next time to install it, I was told that the receptacle for the oven and our cooktop had to be relocated. I called an electrician and that was another $150. The third time the Best Buy installer came, he was unable to get the oven all the way back into the cabinet because the plug pigtail was blocking the oven. The oven stuck out around an inch and looked horrible. The installer wanted to leave it like that and said that it didn't look too bad. The other solution would be to call the electrician again, open up the wall behind the oven and relocate the wiring again. I'm sure that would be another $200+. I have now given up and am returning this oven. It is just too huge to fit in 1990s cabinetry. I am out $300 plus the inconvenience of multiple service appointments. I also don't have an oven now because I paid Best Buy to haul away the old oven. Because of the modifications already made to the cabinetry, I now have to find an oven that is large so that it fits the enlarge hole, but not so deep that it is blocked by the electrical cables. Needless to say, I am neither happy nor satisfied.