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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 249 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 30" Built-In Electric Cooktop for its easy cleaning, efficient performance, and reasonable price. Many appreciate how simple it is to install and maintain, with several users highlighting its user-friendly design. The cooktop's rapid heating capability and attractive appearance are also well-received. However, some users have concerns about the cooktop's cleaning requirements, particularly with the white model, which is prone to discoloration around the heating elements. Additionally, a few customers have mentioned that the cooktop scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 249 reviews
  • Pros mentioned:
    Heating speed
    Cons mentioned:
    Knobs

    Rated 4 out of 5 stars

    Whirlpool Cook Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cook top. This replaced an old Tappan. Heats up fast. The knobs could have brighter lines. That is a minor issue. Had to upgrade wiring. Overall, I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Looks nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was excellent. I created the first problem in not doing the measurement. I previously had a 30” cooktop that apparently was 30.2 “ and first one I ordered was 29.75” and was too small for the cutout. The Whirlpool which is over 30” fit perfectly. The second problem occurred after the installation and the Best Buy installer left and II couldn’t close the drawers below the cooktop. If he hadn’t left So quickly the problem could have been resolved. Apparently he put the connection cord over the slide surface for the drawer. They would not come back to fix it and I had someone else do for another $100. Third problem, Best Buy installer didn’t use the foam tape. Fourth problem. Best Buy installer didn’t use securing brackets. I would recommend buyers not to pay $130 to Best Buy for their installation.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Knobs

    Rated 4 out of 5 stars

    Cooks well but it's slightly unfinished.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cook-top arrived in good condition, installed with ease, and cooks like a charm BUT, the all black knobs have a poorly delineated groove indicating the position. It is all but impossible to see. The settings for the burners are border line invisible, (see the attached photo) I enhanced the knobs on mine by filling grooves with white correction fluid. (see attached photo)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cooktop at a great price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking to upgrade my cooktop for some time now. I wanted to update the look in our kitchen to be a bit more modern. My wife wasn't interested in anything too fancy and she didn't want something that had touch controls because she thought that it would be too easy to accidentally turn on. This Whirlpool cooktop was exactly what we wanted and we took advantage of a great sale price. So far it is working exactly as expected and it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new white cooktop that was purchased from Best Buy. This gives our kitchen a beautiful updated look. I love how quickly the unit heat and the food doesn’t burn.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Looks

    Rated 5 out of 5 stars

    Nice Stovetop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and easy to install. Bought it as open box and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Matches perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Easy to install. Easy to clean. I love the black cooktop.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 4 out of 5 stars

    Makes my Kitchen Look Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smooth looks of this cooktop in our kitchen. It takes a little getting use to after cooking on gas but once you get it down, it's a fairly good product.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Clean style

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stovetop was too large for the opening so we had to cut a larger opening. The stovetop looks nice and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Glass Stovetop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous glass stovetop did not properly fit the counter opening, and when I cleaned it, it wiggled around, finally developing some cracks. Not wanting to use a cracked electric stove, I carefully measured the counter space, and found this Whirlpool, which is exactly the right size! I am so happy that I purchased it! I works beautifully, and looks elegant in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and looks good.easy to operate and understand the tools to use.fast heat and cooldown easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy of the year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I used it the other day we love it couldn’t ask for anything better.

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning, Knobs

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove is OK, although I would have liked to have had the control knobs a contrasting color (didn't have time to wait for a different model! I needed a stove!). Also, I would have liked the dual control explained to me at the store or upon delivery. The stove operates fine. Cleaning the stove is high maintenance! What's the secret? I have yet to discover a product that will clean the stove top without smearing and taking way too long to attempt the cleaning process!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed
    Cons mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We compared various brands and models and kept coming back to this one. We purchased it online and picked it up at the closest Best Buy store with no issues at all. This model fits our needs because we didn’t want anything complicated or fancy just a simple model that would do the job and it does! This stove heats up super fast and looks great in our kitchen. It does take a little extra care tho in keeping it clean and streak free. But overall it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    I LOVE this cooktop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love this cooktop!! Someone warned me about getting a white one, but we have one in our home and one in a vacation home and they are both wonderful. I am NOT a gourmet cook so I didn’t need or want gas in my kitchen. 99% of the time my cooktop is just part of our quartz counter, but when I need it, it works perfectly. It heats quickly and even though spills show on a white cooktop, they come right off. My first Whirlpool cooktop is nearly 8 years old and looks brand new because I keep it clean. The secret is to let the burner cool down, apply liquid BarKeepers Friend on the spill, let that sit for about 15 minutes, and then wipe it off. Works like a charm every time, and I love the clean white look! I highly recommend this cooktop!!

    I would recommend this to a friend
  • Cons mentioned:
    Knobs

    Rated 5 out of 5 stars

    Great basic cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an 18 year-old electric cooktop with this Whirlpool model and it's been great so far. It was easy to install, but there's inaccurate information on the installation instructions about the amperage. The particular model we bought is compatible with 30A circuits; the instructions call for 40 or 50. We double-checked with the manufacturer and the printed instructions were incorrect. Another thing to note is that the line indicator on the control knobs are just a groove -- you need to be careful that it truly points to the off side if you want the cooktop off. It would've been helpful if Whirlpool added a color line or dot on the control knobs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice cooktop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install, works as expected and looks wonderful in my kitchen. So far it has been 2 weeks of use. Delivery went great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Service manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good look and quality. Easy of use with super CP value.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Good quality stove.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes surprisingly well packaged. Looks great and was easy to install. I took it apart to verify the components and was pleased to find that Whirlpool used quality parts and didn't skimp to save a few pennies. Best of all it fit like a glove! The cut out instructions were spot on. You cant go wrong for the quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Cleaning

    Rated 3 out of 5 stars

    Fair product at a fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this one to replace my old Whirlpool. The good is the size for right into the countertop, no hassle there. Everything else is more less familiar. The price is reasonable, that never hurts. Here is a wishlist, hoping Whirlpool will improve on: 1. Cleaning, this one is a lot more difficult to clean. Any small oil droplet will show up as a big smudge. 2. Better indication on which switch aligned with which cooktop. The old one layout the switch position as the range, lower left corner point to the lower left range. The new one; however, line up the switch in one straight line and the little white dot next to the switch is not the most clear. I am still trying to get use to it.

    No, I would not recommend this to a friend
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