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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 118 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System for its ample storage capacity, overall cooling and freezing performance, and appealing size. The refrigerator's quiet operation, design, and LED lighting are also appreciated. However, some customers have expressed concerns about the ice dispenser filling too quickly and the placement of some shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 118 reviews
  • Rated 5 out of 5 stars

    New Frig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Spacious and works great. I smudges on front.

    I would recommend this to a friend
  • Cons mentioned:
    Ice dispenser, Noise level

    Rated 4 out of 5 stars

    Good buy so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes some noise, but so far a nice piece of machinery. Sometimes its hard to get ice to come out of dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Must Get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge… it’s the same size as my old refrigerator but way bigger inside can’t believe the room to store things

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of extra storage capacity and a good price. I hope it will hold up much better than my LG fridge . I also like the fingerprint resistent feature

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Door ice/water dispenser messy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and great at cooling and freezing. Door ice/water dispenser is messy, unless I use a large wide cup water or ice pieces go all over. Otherwise great fridge

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice fridge but delivered with issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered with scratches on the front door and uneven doors. Best Buy gave me a decent gift card to make up for the the scratches and sent out two techs to adjust the doors. However, there was a loud buzzing/vibrating noise from behind and under the fridge. It was a very noticeable sound, even from a room or two away. I pulled the fridge out and found a loose screw on the water supply inlet pipe which I tightened up. The other buzz was from the plastic drip tray and a torn cardboard piece glued under the fridge. I had to wedge and move things around to get the buzzing to stop. Kind of turned off by the issues. The fridge itself is really nice though. Tons of room, nice drawers, super cold. Takes about a full day to completely fill the ice bucket.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Big Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's new, it looks good, is big enough for anything we want to put in it and no finger (or nose) prints

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Love my refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the looks of my new fridge, and it is so quiet. it has a lot more capacity than my old one. It is exactly what I wanted,

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great outlet buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great fridge for something simple. The configuration adds more room in both fridge and freezer compartments. The only reason why I rated four stars is because it's a little noisy when it runs but my house is on the quiet side.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of capacity, love the brushed finish.very quiet. Easy to move shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new side by side whirlpool is perfect. Love the room in both the freezer & refrigerator compartments. The right side refrigerator door needed adjustment but the geek squad guy fixed it. Nice clean look too. A great refrigerator overall so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good items as for now. Just got it installed yesterday and still working through somethings.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    my whirlpool refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a nice product. I love it. It looks nice in my kitchen and it works really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 28cu ft Side by Side Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this side-by-side Whirlpool refrigerator, and I couldn’t be more pleased with my decision. It’s sleek, modern, and fits perfectly in my kitchen. The interior is well designed with plenty of adjustable shelving, spacious door bins, and a well-lit layout that makes it easy to keep everything organized. The cooling performance is impressive; everything stays fresh, and the temperature remains consistent. I also appreciate how quiet it runs, which is a big plus. The energy efficiency is another bonus, helping to keep my utility bill in check. Overall, this refrigerator has exceeded my expectations in both performance and style. It’s a great investment for anyone looking to upgrade their kitchen with something reliable and attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great interior design, lots of space and great lighting

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the capacity and quality of this refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    My New Side by Side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is good, the ice maker is working. It doesn't give very much at a time. You can hear it running after getting ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service fast and the item arrived as pictured

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator! It has plenty of room. Love having separate water and ice dispensers as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Bad unit maybe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design but ours may be defective. Horrible noises on day one. Had to return for a other and ended up with a different brand. Good design, bad internals.

    No, I would not recommend this to a friend
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