Customer Ratings & Reviews
- Model:
- WTW5000DW
- SKU:
- 8579341
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the 4.3 Cu. Ft. High Efficiency Top Load Washer's cleaning performance and large capacity, finding it easy to use and a good value for the price. However, some customers noted that the washer can be noisy and that the lack of an agitator, less-than-ideal spin cycle, and absence of a fabric softener dispenser were drawbacks. A small number of users also reported reliability issues.
This summary was generated by AI based on customer reviews.
Hard to find the right settings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good capacity, not too loud but doesn’t get clothes clean enough. Can’t get white deodorant residue out of dark colors. Haven’t found the right settings maybe?
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey There, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Great washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! We really like it. Delivery was a problem, but it eventually got her.
I would recommend this to a friendWorst buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d give it a no star Such a very ugly buy Can I return it please
No, I would not recommend this to a friendGood washer for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is working great. We do ALOT of laundry and it hasn’t disappointed us.
I would recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just over a month of usage and we love it. I’d recommend this washer to anyone.
I would recommend this to a friendWhirlpool washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a very poor experience. Not only would I not recommend them for this, I would discourage. Stick with electronicswasher.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey LAOBROB, we value your time and would like to look into the concerns with your Whirlpool® Washer. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
nice washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned because I was used to the agitator but this washer is great.
I would recommend this to a friendHorrible product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes do not wash good wish I would have gone old school with a agitated washer do not buy
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi Nickname, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent customer service good product very good selection clean displays
I would recommend this to a friendMachine stopped workkng
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washing machine to replace an older model. It malfunctioned and stopped working after the first use. It was a floor model so it was returned immediately.
No, I would not recommend this to a friendExcellent washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great salesperson. Polite and knowledgable. Would look for him again
I would recommend this to a friend- Cons mentioned:Noise level
Making Noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did an exchange for another washer (same brand) because the first one I purchased was making loud rattling noise during spin cycle. Just within two week its the same issue with this one. I am going to return this and find another store to purchase a better washer that will not give me any issues
No, I would not recommend this to a friend Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation service was prompt and technicians were very helpful
I would recommend this to a friendDon’t buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet working after 2 years, won’t go past sensing.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Jaime, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Dont Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse Washer ever, can't soak your clothes, tub dont fills up to soak clothes. What a waste of $400 dollars. Buy another brand. Stay away from Whirlpoor.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi Sarwar,
Thank you for the review.
We are sorry you are unhappy with the design of the washer. The Department of Energy standards state how much water any water-based appliances can use, and our washers meet all of their stringent guidelines. We would recommend balling up the clothing similar to the size of a soccer ball, and place around the agitator one at a time. We would also recommend stacking it up so it is around the sides and the agitator plate is visible with all of the clothing around it. Do not fill up past the 2nd to last row of holes in the basket to help avoid overloading. The bulky cycle will allow more water to enter the tub, but will not spin on the highest spin setting. We are sorry that you are unhappy with the design, and can note your concerns.
Poor quality control
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibrating badly from the get go. Had to return this item.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Best Bust Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare if you still have this Washer. We’re looking forward to hearing from you.
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal on good product delivered asap right before holiday
I would recommend this to a friendGreat Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Many settings on this washer works great on my dirty jeans
I would recommend this to a friendGet Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second time this machine stopped working properly. It is not running through the whole cycle.
No, I would not recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way this machine works . It is oh so quiet!!!
I would recommend this to a friend
