Customer Ratings & Reviews
- Model:
- WTW5000DW
- SKU:
- 8579341
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the 4.3 Cu. Ft. High Efficiency Top Load Washer's cleaning performance and large capacity, finding it easy to use and a good value for the price. However, some customers noted that the washer can be noisy and that the lack of an agitator, less-than-ideal spin cycle, and absence of a fabric softener dispenser were drawbacks. A small number of users also reported reliability issues.
This summary was generated by AI based on customer reviews.
Had too many problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer would leave the clothes drenched after a wash, and the clothes weren’t even clean.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply.
Good for all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it, and that is the best thing about it.
I would recommend this to a friendAgitator stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 2 months then stopped agitating the clothes. Do not recommend
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Josh, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
I really enjoy the water saver feature.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had a problem with combined loads. Just have to remember to get wet clothes out quickly or I have wrinkled garments.
I would recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer! It’s fast and realativly quiet!!
I would recommend this to a friendLove At 1st Wash!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be better. Items not wrinkled. Recommend.
I would recommend this to a friendhorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer February 2016, the first week, the computer was replaced, it has quit again.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello tabby: Thank you for your review. We are happy to look into your concerns but we will need your model and serial number, your address, your user ID (tabby), a brief description of your concern, and date of purchase emailed to [email protected].
Disapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer doesn’t get the clothes clean, I think it’s due to the absence of a agitator. But it just doesn’t clean the clothes
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Raymond, we value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your Washer style to get started. If you need additional assistance, please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Leaking oil
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer started leaking oil after a year and 2 weeks. Stay away. New transmission will be $200+
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Ruslan, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a 1980’s kind of machine. You have to listen for the bell when it’s time to add the fabric softener. Ummmm....no!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Dear MsFabu:
Thank you for taking the time to write regarding your appliance. Feedback from our customers is an
important source of information. We regret that you are not totally satisfied with your Washer. We
manufacture several different models with various feature and accessory designs while trying to
provide appliances that are versatile in meeting the needs of our customers and adhering to
increasing governmental restrictions. We are sorry if some operating characteristic or feature is
unsatisfactory, and we apologize for any inconvenience this concern has caused you.
Worst Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not drain well and it doesn't always start immediately
No, I would not recommend this to a friendDO NOT ORDER - STOPPED WORKING IN 9 DAYS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had our washing machine installed on 8/15/2020, It stopped working 8/24/2020!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Shay, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
1919
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appears poor quality Cheap appearance Not enough choices
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey CONSUMER, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Terrible washer, took it back
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hated this washer, got replaced for another model.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Joelopez, we're truly sorry for the inconvenience and disappointment. We wish you the best on your new Washer.
Terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just terrible, it isn't getting our clothes clean at all.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Kate, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, does not wash your clothes that great. I had to return it.
No, I would not recommend this to a friendTakes an hour to do one small load
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the water and energy sensors on this model take it almost 30 minutes to even fill with enough water.
No, I would not recommend this to a friendAwful washer the worst ever bought!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer doesn't load up water liad is terrible washing is awful as well
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey maquiles, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
so disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DON'T EVER ORDER THIS PRODUCT. it doesn't work , has no functionality, doesn't work.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for the review. We are sorry you are not happy with the design of your Washer. We will document your concerns in the appropriate manner.
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hated this washer. It is being returned it does not get your clothes clean
No, I would not recommend this to a friend
