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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 633 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, cleaning performance, and large capacity of this 4.7 Cu. Ft. Top Load Washer with Pretreat Station. Many appreciate the inclusion of an agitator and the convenient pretreat station. However, some customers have noted that the washer can be noisy during operation and expressed concerns about its long-term reliability. The size of the washer's tub was also a positive feature for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    Washer size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Big little washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Huge interior compared to the compact exterior. LOVE LOVE LOVE the pretreating station inside the unit! My laundry closet (not room) is tight with no stationary tub to soak or pre-wash clothes. The tap and brush inside the washer is what sold it for me and I have not been disappointed! I use it to wash out the liquid detergent cup too. I especially like how the washer pre-balances the load, dilutes and evenly distributes the detergent! It spins and senses the amount of water needed for each load & the controls are easy to use. It's interior is huge, shiny and clean! The entire top is clear and opens WIDE. So easy to load and empty. However, one small gripe? It does run a bit loud when it's running especially when It's filling on smaller loads. All in all I'm very happy with this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    So far it is a good washer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a high capacity 5.3 Samsung Topload washing machine and so far we are happy with the purchase. At 4.7, the drum is big enough to easily handle a king-size quilt. The control panel is easy to master. As any washer with the agitator, this machine uses more water and tends to be noisy starting out .. But the agitator helps with the washing cycle making the cloth come out much cleaner and fresh. Comparing with the former washing machine, this machine is much faster cycle time and cloth come out much cleaner as well. This is the first Whirlpool washer we have so it may take us a little more time to judge on its durability and reliability for the long run. From what we see so far, we would recommend this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Make sure they hook it up correctly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Day 1 and I will update you on the washer- service was ok, Things to look out for so your washer has a good first start. 1-make sure when they hook up your washer to the water hose they don’t strip the hook up on the washer - it’s plastic. 2. Don’t let them leave until they level the washer using a leveler - my mistake - was not done. 3. Make sure your drainage hose is secure. - it is a bit noisy but that does not bother me. It seems to work well. I like the washer and hope for the best- you only have 2wks to make sure it works well or you need to deal with Whirlpool not Best Buy. Wash different types of laundry so you know it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Washer size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with performance so far. Had to pay more than the last washer but the last washer only lasted not quite 3 years. Easy to use once you figure out all of the buttons. deep tub with the agitator

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washes good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. Not quiet. Washes clothes efficiently . Big inside to fit comforters

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Washer size

    Rated 4 out of 5 stars

    Whirlpool Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine. The tub is a lot larger than I thought. The features are not that easy to follow. I would have liked a hands-on demo to familiarize myself with the features of the machine. The agitator is great during the washing procedure and helps with the spinning/cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Ease of use, Washer size

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, nice large tub with agitator. Excellent product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the washer and dryer together. The washer is pretty big compared to other washers in my opinion. What I like the most is it reminds you to clean/wash it out. My clothes are very clean coming out of the washer and I like that the soap dispensers is located inside of the washer instead of on the outside so the outside will be able to stay clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this washer. Easy to use. We like that is has a quick cycle that’s 31 minutes. Had a large tub for a big family. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Nice sized washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We did have a small glitch when we first bought it because the presoak water spout would not turn off. I think it was from pushing too many buttons at once. We shut the water off and when we turned the water back on it was fine. It's a nice size washer not to small, not too big.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Washer size

    Rated 5 out of 5 stars

    Great washing machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so pleased with this Whirlpool washing machine and has a giant tub. Also, has a great and large agitator. We had a Samsung front loader but this one we like better and still conserves water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Excellent Product for large families!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and easy to use. The tub is big. I wash clothes much less now.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Purr fect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and very quiet, besides being a very beautiful appliance in our home. I love the smoky glass and it being quiet the most. Deep bowl allowed us to wash a bulky queen sized quilt for first time and it came out beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it it’s big washes well it’s not to loud

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Decent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that the tub is extra large. I can get my oversized comforter in this washer. I noticed that the agitator doesn't work vigorously enough.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new washer. I bought the set. I haven’t had a chance to try the dryer, for it’s on back order but I’m sure I will be just as pleased

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 3 out of 5 stars

    Large tub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about a month and it gets the job done. I love the large tub; it definitely cuts down on the # of loads I have to wash. Downside is that you have to cancel the load to make changes once you get too far in the programming. That's when I miss being able to just turn a dial. Considering it was on sale and that it was one of the only washers in stock, it's worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    My washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my washing machine. The tub is big enough that I can wash my comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big washer! I now do double loads and it saves me so much time! I haven’t used all the extras yet but I’m sure they will be great as well. I also love all the settings for the loads and specific types of garments!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. It does everything for our needs. Large enough to was comforters.

    I would recommend this to a friend