Customer Ratings & Reviews

This washing machine works great. I replaced my 15 year old Whirlpool washing machine with this one and you can tell the difference. It is huge. I can fit a lot of clothes in a single wash and they come out looking great. The setup is very simple. Take the time to go through each cycle and make sure you set it up correctly. I noticed that we forgot to turn on fabric softener for colors and after a load, the fabric softener was still in the tray. It was a simple press of a button. I also bought the matching dryer and it works great as well.

Love my new washer. It's easy to use and my favorite thing is that it has a built in sink. Happy with my purchase. It's a bit noisy while doing the cycles.

Great washer. Haven’t learned all digital features yet. Love the look and little chime signaling the end of the cycle. The reason I did not give 5 stars, I haven’t been able to figure out how to add an item once cycle starts. The lid is locked and I can’t add a stray item I find. However I haven’t read the whole manual, so there might be a way. Overall I am very satisfied with this purchase and do highly recommend.

The washer is easy to use with one touch options. Very quiet behind closed doors. Cleans bulky clothing without leaving a white residue. A+ for self cleaning to keeping your washer clean.

We bought this to replace a high capacity 5.3 Samsung Topload washing machine and so far we are happy with the purchase. At 4.7, the drum is big enough to easily handle a king-size quilt. The control panel is easy to master. As any washer with the agitator, this machine uses more water and tends to be noisy starting out .. But the agitator helps with the washing cycle making the cloth come out much cleaner and fresh. Comparing with the former washing machine, this machine is much faster cycle time and cloth come out much cleaner as well. This is the first Whirlpool washer we have so it may take us a little more time to judge on its durability and reliability for the long run. From what we see so far, we would recommend this machine.

We purchased this washer for the deep water feature. The pretreat station is a bonus. I can't say it cleans better than the Whirlpool washer we had for 25+ years. The way the small agitator works seems to keep clothes in the same place through the whole washing cycle. So we have some doubts that the bulky items or clothes on top truly get cleaned. I don't understand why some reviews are saying the machine is quiet. It is not. The agitator rotates clockwise for 1 second and then counterclockwise for another second. I suspect the unique sound is from some sort of mechanical braking. The sound is not continuous. It is quite loud and disturbing. I don't think there are many alternatives that would actually wash well with enough water. This washer is already a huge improvement over the 1-year old Maytag front load washer that came with our new home. So we will learn to like it more.

August, 2022. My 30+ yr. old Maytag washer died the other day. This Whirlpool WTW5105HW launched me into an entirely new world of washing technology. It's a bit befuddling. The washer seems to do an okay job of cleaning. I've done about a dozen loads before writing this review. I have noticed only two issues as far as cleaning. 1. Some stains on white socks did not come completely out -- dog ear wax was one. This may be a detergent problem as the socks washed for nearly 90 minutes. 2. A dark wash rag had a lighter colored streak appear on it. This has happened before with the old machine, so I don't necessary attribute this to the Whirlpool. Some other observations --. A. The machine is a bit noisy. The way it agitates by spinning its bottom and its basket in opposite directions to scrub the clothes is noisier than my old machine. I need to close the laundry room door to reduce the noise. Not terrible, just not welcome. B. The manual is nearly worthless and the version on the website is the same thing. C. There is no way I can find to do just a rinse and spin cycle for something I hand wash. That's a big omission on a machine with a dozen buttons. D. The cycle time can be much longer than my old machine that handled everything in about 35 minutes. The cycle times are long running from about an hour to and hour and half depending on the settings. There is a shorter cycle, but normal ones are long. E. The washer starts agitating before it has filled with all the water it will use. This is disconcerting when you look in and see your clothes being rubbed back and forth without much water. F. All the new machines use much less water and leave a huge amount of unused volume in the basket unless you are doing laundry for a family of six. G. The machine uses HE detergent which means a much smaller amount of detergent and almost no suds. That makes it hard to know if you are really cleaning clothes when all you see is murky water barely above the clothes. H. Whoever thought it was neat to be able to look through a glass top into an empty washer when it is not in use is not a stable genius. I cut a piece of outdoor carpet runner to put on top of the washer to protect the glass and avoid staring into the abyss of an empty washer. (See photo.) I. I like the fast spin option to help save time in the dryer. In summary, I think this is a good washer, but the way it works makes it hard to tell. The clothes seem to be clean and that is what counts the most. Let's see it this one will last 30 years like the old Maytag.

The washer is large and does a great job cleaning the clothes. It’s much louder than I expected, considering most washers are now silent.

Very nice washer. So easy to use. A little bit noisy but washes clothes pretty clean. So far, good purchase. My wife and I recommended.

Good machine. Not quiet. Washes clothes efficiently . Big inside to fit comforters

I like the machine. The tub is a lot larger than I thought. The features are not that easy to follow. I would have liked a hands-on demo to familiarize myself with the features of the machine. The agitator is great during the washing procedure and helps with the spinning/cleaning.

I love this washer and almost everything about it. The ONLY negative is that it is very loud when it spins out. It doesn't move, and it's balanced, but it's still super loud. All the additional features and settings are amazing, though and I love the huge capacity of this model.

Does a Great job but it is noisy. Love the extra features such as the water available in the machine for treating stains. The only thing is that the men who installed the machine, placed it to close to the doors and since I am 84 can not move them back so I can close the doors. I do not have a smart phone to post pictures either.

Love the simplicity of the machine. Does the work completely and there’s no second guessing on whether or not your clothes get completely clean because you are in control of everything with a few touches of the buttons.

Only had it for a week and so far so good. I'm a fan of Whirlpool products. I chose top loader because side loaders get a lot of mildew in the gasket and start to smell. This washer has a lot of options and I love the pretreat station.

This machine had the features we wanted. I wanted a deep water option that I could use with any setting. Some machines only allow deep water with the jean/heavy setting. This also had the water fountain we wanted and was reasonably priced. the biggest downside is, its incredibly noisy in the spin cycle. Our machine is on the main floor in a closet and its way too loud. thats why the 4 stars instead of 5.

This is a large capacity machine. I like the choice of settings. This machine makes a lot of noise. There were reviews that mentioned the noise. They were right!

I’m really impressed with this washer so far. It has done very well with my clothes and cleaning stains. It’s also a very nice color. I have had top loaders in the past that removes dirt but places it somewhere else in the load, not really getting the clothes completely clean. Jeans were a particular issue. But so far this has really worked out. The reason I have it 4 stars is because I didn’t realize that it didn’t have a pre-wash slot. Also there is a useless slot it appears to be for storage inside the detergent/ fabric softener bin. It also washes for a very long time. A basic load will be 1+ hours.

The washer does a great job. Cloths come out clean. My only complaint is how loud the unit is. BUT since I'm already remodeling, I've decided to put some soundproofing in the laundry room.

A bit noisy at times; and the first one I received did not work at all, would not turn on, causing a delay of 10 days to get a replacement. Otherwise, it's nice.