Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$999.99
Save $260
Comp. Value: $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly praising the removable agitator, cleaning performance, and large capacity for handling bulky items. Many appreciate the quiet operation and ease of use, with some also liking the color. However, a few customers have reported concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 669 reviews
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Broken latch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original washer had a broken latch for the lid lock. Best Buy made it easy to have it replaced within a week. The latch is plastic so not vet durable and may break easily. Washes well and the removable agitator is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    House mom

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do the job!! We like best buy it's very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Love this washing machine!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this washing machine. It has a removable aggitater so when you have blankets or other large items they fit along with a deep water setting that allows for extra water for heavily soiled items. The aggitater works great for small loads. All around its a great work horse!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    AMAZING !!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT for washing heavy loads and comforters!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Avergae/good washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, leaves cloths really clean and the removable agitator is really a plus for heavy duty cleanings. however, besides the agitator it is pretty average, and not worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer not dryer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has performed well in the time that we've owned it. The auto dispenser is a little wonky. Can't say much for the matching dryer. It stopped working to the point of a reboot each time which is difficult for a dryer. Whirlpool tech came out and didn't fix it. kept happening until after the one year warranty. Now Whirlpool will do nothing without buying a $400 warranty. Might as well buy a new dryer... and of course... a different brand!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and it's very quiet...my clothes come out clean

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Best washer ever owned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat washer I have ever owned. Fast, efficient, and does very good job. There was a learning curve, but even at 83 years old I able to get it with little trouble. Only thing I would change is the placement of the button to add water. Maybe it wouldn’t be a problem for right handed people. Overall I love this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is very nice and Quit it takes some time to learn how to use all the buttons but overall it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Whirlpool Washing Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with convenient access and while there are a number of controls, they're easy to understand and navigate for various wash settings.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Nice washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer, wash very good, quiet, match well with dryer I had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome product with ease of use and quick washing and spin times.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Large capacity. Gorgeous color.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer handles everything we put in it from gentle items to bulky king size comforters. The washer has not stopped for an out of ballance error yet. Also as a side not best buy delivery people are the best very friendly and know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good washer at a great price

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use controls. Large capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough clean!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our clothes feel cleaner and smell better than our previous new machine - we're extremely happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No instruction manual

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job but lots of features and no instruction manual to let me know how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Whirlpool washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with whirlpool dryer and this set is excellent. Washes clothes very well and has numerous settings to ensure you’re caring for your laundry properly.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer. Amazing quality and washes so many clothes at once. Love the Bluetooth capability to let us know when the clothes are done.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine! I love the agitator and the ability to remove it for big loads such as blankets and sheets.

    I would recommend this to a friend