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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 658 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 658 reviews
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Broken latch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original washer had a broken latch for the lid lock. Best Buy made it easy to have it replaced within a week. The latch is plastic so not vet durable and may break easily. Washes well and the removable agitator is convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Whirlpool Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all with this new washer. Clean looking design and controls are intuitive. I like it. I feel like the design over the previous Cabrio series by Whirlpool is simpler and less fancy, but it is still a very nice unit and full of features.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Avergae/good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, leaves cloths really clean and the removable agitator is really a plus for heavy duty cleanings. however, besides the agitator it is pretty average, and not worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase; works well. It is a beautiful washer maching and make my laundry room look great.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Love this washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this washing machine. It has a removable aggitater so when you have blankets or other large items they fit along with a deep water setting that allows for extra water for heavily soiled items. The aggitater works great for small loads. All around its a great work horse!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of keep detergent in machine. It’s fairly easy to use. I have a hard time with remembering how to change settings but I look it up online for help

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and it's very quiet...my clothes come out clean

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Best washer ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat washer I have ever owned. Fast, efficient, and does very good job. There was a learning curve, but even at 83 years old I able to get it with little trouble. Only thing I would change is the placement of the button to add water. Maybe it wouldn’t be a problem for right handed people. Overall I love this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer looks amazing and works even better believe me your wife will tahank you for it.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer. Amazing quality and washes so many clothes at once. Love the Bluetooth capability to let us know when the clothes are done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with whirlpool dryer and this set is excellent. Washes clothes very well and has numerous settings to ensure you’re caring for your laundry properly.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine! I love the agitator and the ability to remove it for big loads such as blankets and sheets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer, wash very good, quiet, match well with dryer I had.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Not made to last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later and we are already having problems with a faulty water valve. We replaced our previous 2 year old whirlpool washer with this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great appliance. The people at Beat Buy were extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine!!! So much better than my previous front load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Large capacity. Gorgeous color.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good washer at a great price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use controls. Large capacity

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worksed well at first , now it doesn’t do anything automatically we have to do everything manually like adding bleach or detergent

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer handles everything we put in it from gentle items to bulky king size comforters. The washer has not stopped for an out of ballance error yet. Also as a side not best buy delivery people are the best very friendly and know what they are doing.

    I would recommend this to a friend