Customer Ratings & Reviews
- Model:
- WTW8127LC
- SKU:
- 6512746
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly praising the removable agitator, cleaning performance, and large capacity for handling bulky items. Many appreciate the quiet operation and ease of use, with some also liking the color. However, a few customers have reported concerns about the washer's long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Small but mighty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little smaller than expected compared to the one we got rid of but it still holds just as much and we love the load n go feature so we don’t have to add detergent each time we wash clothes!
I would recommend this to a friend New Whirlpool Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues at all with this new washer. Clean looking design and controls are intuitive. I like it. I feel like the design over the previous Cabrio series by Whirlpool is simpler and less fancy, but it is still a very nice unit and full of features.
I would recommend this to a friend- Pros mentioned:Capacity, Ease of use
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer had large capacity for clothes and is easy to use.
No, I would not recommend this to a friend - Cons mentioned:Reliability
LEAD PAINT CONTAMINATION
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WILL DETERIORATE ON BOTH SIDE THE CLOROX AREA AND FABRIC SOFTENER. WHIRLPOOL OFFERED ME SOME PAINT AND A STATEMENT THAT TOO BAD YOU BOUGHT IT THE METAL WILL RUST OUT COMPLETELY INTO A BIG HOLE .$1100.00 FOR JUNK THAT IS ONLY 1 and 1/2 YEAR OLD PURCHASED BRAND NEW .WE HAVE TO CHECK FOR LEAD PAINT.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey ThaShark, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Pros mentioned:Cleaning performance
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washing machine!!! So much better than my previous front load.
I would recommend this to a friend Washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the convenience of keep detergent in machine. It’s fairly easy to use. I have a hard time with remembering how to change settings but I look it up online for help
I would recommend this to a friend- Pros mentioned:Removable agitator
Top Load 2 in 1 Washer Really!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the "Chrome Shadow" color of my washer. I am very pleased that I can have my washer both with and without the use of an agitator to do my wash. A top load washer is the only one for me!
I would recommend this to a friend - Pros mentioned:Removable agitator
Whirlpool washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washing machine. I admit I was nervous to learn how to use it, however it was so simple for this 53 year old. I love that it uses less water. I can delay the cycle with a timed soak or pre soak. I also love the ability to remove the agitator to wash a large blanket.
I would recommend this to a friend - Cons mentioned:Reliability
Not made to last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years later and we are already having problems with a faulty water valve. We replaced our previous 2 year old whirlpool washer with this one.
No, I would not recommend this to a friend Washer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had some balance issues but other than that has been a good washer
I would recommend this to a friend- Cons mentioned:Reliability
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this washer zero ratings, I would. It looks identical to one we had a few years ago. That one acted up all the time. what do you know this one we have had a month and it's already acting up. I was limited on what washers I could get because I needed it as quick as possible. And a few features, I was a little specific about. This washer cost us a $1000, and that was on sale. And it's already acting up.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
Facebook at https://tinyurl.com/Whirlpool-Facebook
Instagram at https://tinyurl.com/Whirlpool-Instagram
So we can investigate this further to see how we can help. We’re looking forward to hearing from you.
- Pros mentioned:Noise level
Quiet, but not good on drying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very good at cleaning, and super quiet. But it was not so great on drying. Worse, condensate would drip on the floor from the drying vent in the door when you opened it up.
I would recommend this to a friend - Pros mentioned:Removable agitator
Awesome product!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! I especially love that I have the option to remove the agitator to load the more bulky items.
I would recommend this to a friend - Pros mentioned:Removable agitator
Whirlpool HE Smart To Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Seems to be very efficient, conserving water and energy. Cleans just as well as the washers of old. All the options are a great help to ensure a thorough clean.Have to read instructions a few times to get what I needed complete, but it worked out fine.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Very good machine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine and quite. Clothing are so clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes well. Only thing, it is a little loud and shakes a bit too much.
I would recommend this to a friend - Pros mentioned:Capacity
Love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is the best. It cleans so much in one load and fits a large comforter as well.
I would recommend this to a friend - Pros mentioned:Removable agitator
If you get the chance, buy this model washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my washer. The options you have to choose from for the wash cycle you need.. I also love the fact that I can remove the agitator for blankets and such
I would recommend this to a friend I love my new washer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the app feature that tells you when you are running low on detergent. Especially when I’m not at home doing laundry and I know its my teenagers. The app tells me when the cycle ends. So I know how many cycles were done . If you have teenagers you know they always forget to tell you they used all the detergent.
I would recommend this to a friend- Pros mentioned:Removable agitator
Great washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washing machine. The removable agitator is nice when you want to wash blankets.
I would recommend this to a friend