Customer Ratings & Reviews

This washer is amazing in the way it really gets the clothes and other washable items clean. It even does a great job on small rugs. Being able to get the water to flow with the lid up makes it easy to work on the small stains that occur. Would definitely buy again.

Machine works well but the clothes don't smell good like my old machine. It has the soap dispenser that is convenient because you don't have to add detergent everytime but there's no way to control how much it dispenses. I think it needs more so I have to use pods if I want more soap. I love the app to control and see the wash but I prefer my old machine that cleans better and smells better.

This machine seemed to work just ok when it does work. But I bought it 7/23 and it wasn't delivered until almost 2 months later because Whirlpool was making it brand new. Within the first year it started leaking somewhere which was covered by the warranty but the service man couldn't figure out where it was leaking from so he had to come out multiple times and said he replaced everything inside the box of it. So then it worked again of course until 3 months later after my TotalTech 2 year warranty expired. Now it has stopped draining, stopped spinning, the lid is locked. Error codes are F9E1 which says drain plug needs cleared. So I manually drained the water out by tipping the full washing machine back so the drain started working again. Only to find out there is another error code attached F1E2 which is the Motor Control Board and it causes a electrical spark everytime I try to reset it by unplugging it and plugging it back in which seems like the computer on it is bad. Now I have to pay for a service call just to see if this thing is worth fixing or not.

We have always purchased Whirlpool products for our laundry needs. This new washer exceeds our expectations. The no interest financing that was offered was another unexpected plus. I highly recommend this Washet. It’s amazing

So far so good. Very large tub pretty easy to operate, wife is happy!

So far so good! We’ve only had it 2ish weeks but it’s way better then our lg we had previously. Does it’s job!

Very good washer. It does its work and very durable, I like it!!!! Recommended!

Quiet and easy to operate,although it has a little shack on it.It’s a very good quality product

I like the quality and effectiveness of this washing machine. Great to just add the detergent and the machine dispenses itself

Washes great however it seems to have trouble balancing loads. To avoid this you have to keep the agitator in. I love the preloaded soap I have arthritis and this feature makes it so much easier !

The product is excellent, nothing short of what I expect from one of the latest Whirlpool washers. I enjoyed running this top of the range product to wash some clothes

I love this washer! My laundry is in the basement, so the fact that it is a smart device is a game changer. I have started loads withiut even leaving my bed, and it announces through the house on my Google devices when its done. Its also super quiet! My issue, however, is in how long I had to wait for it from Best Buy. I originally ordered it on the 4th of july, and it wasn’t delivered until the end of September. The first one was damaged, and so it was pushed back even longer. It was incredibly frustrating. Thankfully, it was worth the wait!

Fast and efficient. App controls and being able to take the agitator out are amazing features. Getting sent a notification on my phone when the wash is done is also a -plus.

Both great washer and dryer set ! The removal of the agitator gives one heck of an advantage !

This machine is great, i love the load and go option. Also has an option to remove the agitator for larger loads.

Great machine and am excited to use my new machine

Great washing machine! Quick installation. Arrived before the initial delivery date.

I think it works great, can’t think of any quirks yet

Really good replacement washer. Love the feature to remove/reinstall auger.

Walked in the best buy store , did some comparison shopping, got some helpful sales advice, ordered and scheduled delivery in one visit