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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 664 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 664 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Some new whirlpool washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best machine I think I have ever owned large capacity excellent cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Nice Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washing machine. I love that your can take the agitator out if and when you want to and that it can be controlled from an app on your phone. There is a feature that lets you add detergent and the machine automatically dispenses it based on the size of the load. The machine tells you how much soap you have left. Only problem is that either its not dispensing soap or the percent indicator is not working. We are still trying to figure that out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cloths cleaner yea!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Very easy to use. Get the app it will tell you when laundry is done

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Removable agitator

    Rated 5 out of 5 stars

    Well designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Very quiet and very little vibration. Removeable agitator is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and wifi action buttons. Nice and big able to do large loada

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Works great! So easy to use. LIke the removable agitator for washing my comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Love the top loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the top loader. No more stooping down to load the wash. Former owners had a two-decker with dryer on top of washer and the washer had to be drained periodically. We hated it and finally found a side-by-side washer dryer we can live with. So far everything works great. And the whites are a lot whiter now, too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer with big drum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, relatively quite compared to my older one. Very elegant color.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Pretty good and large capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer can handle very large loads. Can fit a few comforters at once. There are lots of washing options to choose from. The only downside is that the automatic soap dispenser doesn't seem to dispense a good amount of soap.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the self dispensing soap (make sure to check your detergent against the chart, you need to use more or less depending on how concentrated your detergent is). The scrub brush that comes with it for clothing is nice. And I love being able to remove the agitator when I need to. I have only had it for 1 month so I can't speak to its reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family LOVES this set. We have both washer and dryer. They are super convenient. There is a small learning curve, but they are huge inside. We can wash fewer loads and save money on water, detergent and time investments. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable and sharp appearance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer and dryer set and we couldn't be more happy as they have not had any issues so far and the extra functions have been great to help with different items needing to be washed. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Simply Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, quiet, easy to use interface and wireless features. Everything you would expect from Whirlpool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    HappyCustomer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit it great. Plenty of room for large loads of laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great washing machine. It's has been doing a great job. It took a little bit to figure out how to do some of the controlles.It would have been nice to got a owners manual with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, consistently washes at a high level. I had the set before I moved, and I bought it again for my new house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it! This washer is fabulous and efficient! It's so smart and very easy to use! I enjoy doing the laundry

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washington machine heaven

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with new washer. This dial free washer cleans like a dream. Holds great load and soap is pre filled. This is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, quiet and effective! There is nothing like a top loader and brand as reputable as Whirlpool!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Poor quality, bad machine.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer for a few important reasons: it's larger capacity size and ability to do large blankets by removing the agitator, it's top name brand bosting high quality and it's durability (we are a family of 5 and use the washer a lot) - hoping it will last years. Well, 6 months after purchase we find ourselves with a washer that needed major repair work (thankfully it's still under warranty), can't balance a large load during the spin cycle (the repair tech said "you'll just have to do a few towels or one blanket at a time - really?!?!?), constantly disconnects from the remote wi-fi function (the app is pretty much useless), won't dispense the soap in the "wash and go" feature and leaks at the bottom. This is probably the worst washer we've ever owned. I'm so disappointed. Given it's premium price tag and top of the line brand, I don't think that my expectations are too high to say that I want it to at least function as advertised.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey FinerDetails, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand