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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 664 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 664 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine!!! So much better than my previous front load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase; works well. It is a beautiful washer maching and make my laundry room look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer looks amazing and works even better believe me your wife will tahank you for it.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Top Load 2 in 1 Washer Really!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the "Chrome Shadow" color of my washer. I am very pleased that I can have my washer both with and without the use of an agitator to do my wash. A top load washer is the only one for me!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    LEAD PAINT CONTAMINATION

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WILL DETERIORATE ON BOTH SIDE THE CLOROX AREA AND FABRIC SOFTENER. WHIRLPOOL OFFERED ME SOME PAINT AND A STATEMENT THAT TOO BAD YOU BOUGHT IT THE METAL WILL RUST OUT COMPLETELY INTO A BIG HOLE .$1100.00 FOR JUNK THAT IS ONLY 1 and 1/2 YEAR OLD PURCHASED BRAND NEW .WE HAVE TO CHECK FOR LEAD PAINT.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ThaShark, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer had large capacity for clothes and is easy to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! I especially love that I have the option to remove the agitator to load the more bulky items.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washing machine. I admit I was nervous to learn how to use it, however it was so simple for this 53 year old. I love that it uses less water. I can delay the cycle with a timed soak or pre soak. I also love the ability to remove the agitator to wash a large blanket.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well. Only thing, it is a little loud and shakes a bit too much.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet, but not good on drying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very good at cleaning, and super quiet. But it was not so great on drying. Worse, condensate would drip on the floor from the drying vent in the door when you opened it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great appliance. The people at Beat Buy were extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new washer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the app feature that tells you when you are running low on detergent. Especially when I’m not at home doing laundry and I know its my teenagers. The app tells me when the cycle ends. So I know how many cycles were done . If you have teenagers you know they always forget to tell you they used all the detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Whirlpool HE Smart To Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Seems to be very efficient, conserving water and energy. Cleans just as well as the washers of old. All the options are a great help to ensure a thorough clean.Have to read instructions a few times to get what I needed complete, but it worked out fine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the best. It cleans so much in one load and fits a large comforter as well.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. The removable agitator is nice when you want to wash blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very good machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine and quite. Clothing are so clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech savvy washer.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer approximately 1 year with no issues. My only complaint would probably have to do with its trying to guess how much water to use with some of its automatic cycles. Other than that, its a good washer.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    If you get the chance, buy this model washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my washer. The options you have to choose from for the wash cycle you need.. I also love the fact that I can remove the agitator for blankets and such

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Works as designed. The delivery service was excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worksed well at first , now it doesn’t do anything automatically we have to do everything manually like adding bleach or detergent

    No, I would not recommend this to a friend