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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 664 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 664 reviews
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Love this washed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! The agitator can come out so when your washing king sized comforters they fit! My clothes always come out clean and perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the washer and all the options. Im just not sure it is cleaning my clothes the best

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommendable, I like it regulates the soap and fabric softner very silent, sends a message when it finishes washing and clothes come out a lot dryer than the previous washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well love that i am able to remove the agitator Big enough to fit a lot of clothes in just one load!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer! I wish the controls were more intuitive. Make sure you change the soil setting or youll be waiting an hr for a wash. Fill time is quite long. Other then that is beautiful design wise. Chrome shadow is awesome. Ill update after i have have set up wifi and the app.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE THIS WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and the dryer. Some very minor things could have mad it better but i think its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, I can wash my comforter easy I’ve only had it for 1 month , hopefully won’t have any problems and it will last for years. I’m short 5’1” so I do have to use a stool to get small items out. Only complaint is, they never give manuals anymore, I want a manual in hand on items I buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size! great for eliminating time for doing laundry. Very quiet operation. A little overwhelming to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the load and go feature. I like the removable auger. Great features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the load & go feature. Its almost to big though. But the large capacity will come in handy for comforters & such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real blessing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will like to thanks customer services a bestbuy I have a problem with my purchase and I was so disappointed but customer service reach out for me and they resulted my problem and I so happy and I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. Very quiet and runs smoothly. The best one I have had. The app is not good, but I don’t use them on any of my other appliances either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David Padilla

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works very well. I’m glad I picked this from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful style, but noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The style is beautiful. The tub size is impressive. It is noisy when it runs though. It has a removable agitator which when removed doesn’t really help, so just leave it in. The paper manual is quite limited on directions so you have to go online.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Easy to use. Bought it 8 months ago, no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My Whirlpool 7.4 cu dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works beautifully. It has many options, is very quiet. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Im ready

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a set and I'm very pleased with the wash time and the quietness of the product

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the color and they style. Being able to move the middle part is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans well, lots of choices for different fabrics Tub is so deep I had to purchase a step stool to reach the bottom . Still love it .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is well made and has several features that I really like. It washes very well with a small amount of detergent and a minimum of water.

    I would recommend this to a friend