Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Whirlpool
  • Whirlpool NORMAL HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUTY HEAVY DUT
  • - Height: 42-1/2" - Depth: 27-7/8" - Width: 27-1/4"
  • 5.2-5.3 CU. FT. - 2 in 1 Removable Agitator - Adaptive Wash Technology With Active Bloom Wash Action - Smart Appliance
  • 2 in 1 Removable Agitator Choose how you wash with the 2 in 1 Removable Agitator. 2 in 1 Removable Agitator Squeeze Handle
  • Adaptive Wash Technology with Active Bloom Wash Action Adaptive Wash senses load size and auto-adjusts water levels and wash actions.
  • Smart Appliance Smart features with WiFi and mobile app when set to remote enable.
  • **WHAT to wash:** - REGULAR - DELICATES - BULKY ITEMS - WHITES - COLORS - TOWELS **Intuitive Controls:** Create customized cycles in a few touches with Intuitive Controls. **Additional Features:** - Remote Enable - LOAD & GO - Fabric Softener - Deep Water - Spin
  • Pretreat Station Plus Soak, scrub and wash all in one spot.
  • 2in1 Removable Agitator Squeeze Handle Schedule Wash Cycle Set the wash cycle so your clothes are ready on your schedule.
  • - Regular - Delicates - Bulky Items - Normal - Sanitize - Cold Wash - Quick - Heavy Duty - Wrinkle Control - Fabric Softener - Deep Water - Spin - Temp - Soil - Delay Start - PreSoak - Extra Rinse - More Options - Remote Enable - Load & Go - Play
  • The text on the image reads: "XO7"
  • Pair with WED8127LC
  • Expert Review by Teresa Gonzalez for Whirlpool High Efficiency Smart Top Load Washer video 1 minutes 00 seconds
  • Whirlpool - WTW8127L Sanitize with Oxi Cycle Product Info video 0 minutes 14 seconds
  • Whirlpool - WTW8127L Deep Fill Option Product Info video 0 minutes 17 seconds
  • Whirlpool - Pretreat Station Product Info video 0 minutes 46 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

Whirlpool - 5.2 Cu. Ft. High Efficiency Smart Top Load Washer with 2 in 1 Removable Agitator - Chrome Shadow

Model:
WTW8127LC
SKU:
6512746
Highly rated by customers for:
Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 655 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 655 reviews
  • Pros mentioned:
    Cleaning performance

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is well made and has several features that I really like. It washes very well with a small amount of detergent and a minimum of water.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Dont buy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for 13 months then they charge you $600 to fix it. All the repair shops hate the new whirlpools.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Noise level

    Whirlpool washing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the washer so far. It is much nicer , larger and quieter than our previous washer. Happy with our purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Best Washer! Does bulky and large loads.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome for getting bulking things washed at home. The spin cycle is quite and the water is filled up to the most efficient spot, so not to waste water. I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Whirlpool Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the washer. Seems to do a good job cleaning the clothes. Like the removable agitator which is really helpful when washing bulky items and bedding.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Versatile

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. The removable agitator is perfect for all of my needs. The different settings insure that I always have the right wash for every load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Washing Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly quiet when running, as far as washing machines go. Controls are not overly complicated. Overall a good washing machine.

    I would recommend this to a friend

  • Removable agitator FTW!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the removable agitator depending on what you’re washing.

    I would recommend this to a friend

  • Whirlpool washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is excellent quality at a competitive price. Overall excellent service as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. A lot of capacity. Good features.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator
    Best Buy Employee

    Happy Buyer

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we made the ultimate decision to purchase. Did a lot of research and this turn out to be the better option and glad we decided to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Works so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had good luck with washers in the past. Like that it's big with a removable agitator...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an excellent washer, simple to use and works great. Very happy with it.

    I would recommend this to a friend

  • Whirlpool washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works normally. Took a little time for me to get used to the selection options. The automatically released soap dispenser did not work the first time I used it so I had to redo a load of laundry. now I don’t even use it. I just put the soap in the Washer on top of the clothes

    I would recommend this to a friend

  • Jack

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product quality and looks as well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! I love how big it is for my heavy duty blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife lives her washer because everything fits and it safe on water

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    N/A

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new dryer is excellent, and easy to use. I would recommend this dryer.

    I would recommend this to a friend

  • Whirpool Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate it excellent however if your short you can't get the clothes out of the washer. I'm returning it to get a front loader.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Ms.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the top load 2 in 1 removable agitator, My last washer did not have the agitator.

    I would recommend this to a friend
Page 17, Showing 321-340 of 655 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.