Customers find value in the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly praising the removable agitator, cleaning performance, and large capacity for handling bulky items. Many appreciate the quiet operation and ease of use, with some also liking the color. However, a few customers have reported concerns about the washer's long-term reliability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 805 reviews
Rated 4 out of 5 stars
Love it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love how well it washes clothes, but I am still not a fan of the preloading of the detergent.
I would recommend this to a friend
Rated 3 out of 5 stars
Communications
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the washer. Does a good job cleaning clothes and items are not overly wet when spin cycle is complete.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They did a great job putting up the new dryer and washer and remove the old washer and dryer they did a great job Indy we’re on time and they kept on texting me to let them let me know how far they were and what time they will be at the house
I would recommend this to a friend
Rated 4 out of 5 stars
Pretty good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A bit complicated at the beginning didn’t really know much on how to use it. After a few times I started to get the hang of it. Other than that seems to work great.
I would recommend this to a friend
Rated 5 out of 5 stars
Get my clothes clean.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. I have no complaints. New technology to get clothes clean and a great value.
I would recommend this to a friend
Rated 1 out of 5 stars
Had problems from start and now broken 3 yrs later
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased the combo washer dryer set in January 2023 had to get service three times within the first couple months because our clothes were not being washed. The third time the technician created some setting that started washing somewhat but I was only able to do all loads on heavy duty, bulky setting. Now less than three years later, it stopped working completely. $1000 washing machine completely broken in less than three years. My old washer was working for 20 years with no problems and it still worked when I upgraded. Make it make sense.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via: Facebook at https://tinyurl.com/Whirlpool-Facebook Instagram at https://tinyurl.com/Whirlpool-Instagram So we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great Machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent washing machine plus Best Buy had the lowest price (including incentives). Hope it lasts a long time!
I would recommend this to a friend
Rated 3 out of 5 stars
Whirlpool washer
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great for 1 week then it went walking..lol..done a empty rinse and spin done the same
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Purchased the refrigerator
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a very good purchase. I love the refrigerator and a size for the price.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Whirlpool is proving to STILL produce quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No complaints. Simple to use. Great design and HUGE! Overall a great buy, especially when BestBuy has it on sale!!
The see-thru glass lid is especially nice. And this machine does magic as it figures out all the proper measurements of laundry detergent (simply load up the dispenser for many many loads) and water. Already finding less detergent and water are needed with this unit compared to the last (decade old) washer.
I would recommend this to a friend
Rated 4 out of 5 stars
Good Value Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Working as described. Little slow to start loads compared to our old washer with no smart features. Seems like one of the better options under $1K.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just love my washer I got to say they send me a bad one the first time but they end up send me a new one thanks for stepping up to the plate Best buy
I would recommend this to a friend
Rated 5 out of 5 stars
Love this washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this washer. I had front loader but I will never go back. I live the soak feature on this and the fact I can pour detergent in the holder and do t have to worry about adding it every load!
I would recommend this to a friend
Rated 3 out of 5 stars
High pitched squeal after 6 months.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well it has been 6 months and this washer has been excellent….up until 2 weeks ago. We are now getting a VERY loud VERY high pitched squeal when it spins. They are coming out to look at it, so we will see what they say. I hope this isnt the start of a bad product.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Washer and dryer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good haven't had them long enough to give a better review.
I would recommend this to a friend
Rated 5 out of 5 stars
washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not to happy because it took me 3mouths to get if I get it monday. I have always liked best buy and greek qu in the pass but I have a lot of trouble getting my washer replacement this time..
I would recommend this to a friend
Rated 4 out of 5 stars
Nice unit.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product, no issues, bit of a tight fit in my laundry room, but the Best Buy guys got it handled w/o issues. We are happy with this purchase.