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Customer Ratings & Reviews

Your price for this item is $569.99

Customer reviews

Rating 4.2 out of 5 stars with 465 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers commend the 24" Top Control Built-In Dishwasher's powerful cleaning performance and quiet operation, finding it easy to use and install. Positive feedback also highlights its sleek design and good value for the price. However, some customers reported issues with the dishwasher's longevity and cycle times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 465 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and has plenty of heat to dry your dishes. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dishwasher.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed. Good instructions. A little louder than expected but not horrible. Cleans dishes well-even without pre-rinsing. Lots of wash/dry options as well. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works perfectly. Highly recommend.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer, the geek squad did and excellent job installing it even with all the unknown and unexpected obstacles they encountered

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terribly disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a diehard Whirlpool fan, but I need to rethink this after buying this dishwasher. It is the cheapest, flimsiest appliance I have ever purchased. Sadly, it’s almost impossible to see these appliances in the store, so you are buying a pig in a poke. The tub is plastic and there is not enough mass or insulation to deaden sound. It’s much noisier than the old dishwasher. And wash times are ridiculously long. The normal cycle ran more than two hours and didn’t clean well. The quick cycle is only quick by comparison. The exterior looks sleek and attractive, but you have to really pull to open it. An exterior bar is so much better. Finally, the rinse aid dispenser is a catastrophe. The instructions say to twist the cap 1/4 turn and lift off. Then fill and replace the cap and turn to “lock.” Maybe if you have a child do this, you’ll be okay, because they have tiny fingers and don’t use reading glasses. If you’re over 50, good luck! I could not be more disappointed with this purchase.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Easy and washes clean

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy stacking my dishes in here and having the ability to run multiple cycles.great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered in person at Best Buy Carmel Mountain. Very happy with service and Whirlpool dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new dishwasher, it is what we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. Fits perfectly in our home, won’t be disappointed!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of this and Best Buy and Open Box!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure whats worse the promise the open-box was working, the dishwasher itself or the horrible customer experience I had and am still having with them helping me, bought this in early November and I still do not have a working machine.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Worth my wait and my money!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time to replace my old dishwasher and my new one was worth the wait! Super easy to use! Super quiet! And I love the sleek look of this machine. The first time I used it I was taken a back with how beautifully clean and sparking my glasses were! Would absolutely recommend this product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS DISHWASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dishwasher died last year and we were so sick of washing by hand. Our budget was low, but a sale allowed us to purchase a step up from what we researched. LOVE this machine. It fits more than our previous one but fits perfectly in the same space under the counter. It does a great job cleaning. It is QUIET, like "did it really start?" quiet. It doesn't dry perfectly, but if there is a dishwasher that exists that does, please let me know. VERY HAPPY

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good replacement dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous dishwasher (kenmore) was installed when I bought my house and finally does. Was extremely d for a dishwasher so it had a good run. I purchased this as a replacement. Very nice and easy to use but I don’t feel like it cleans the silverware as well as my old one on the normal setting. I haven’t played with settings yet but will try that and see if that changes things. I don’t dislike the dishwasher at all. It is beautiful, quiet and cleans fine for the most part. Just the utensils that don’t seem to get as clean. Not sure if it is something I can do to improve that or not. Will see what I can come up with.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, gets nice clean dishes with every use, quiet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Just what the family ordered!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DiY install. Instructions were pretty clear until it came to mounting to the cabinets. Awesome sleek look. Very quiet and cleans as expected. The 1st 2 washes I noticed a little water still left behind but not anymore. Haven't notice any increase in the water or energy bill. Very efficient and it give ups our family time back!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clean and sleek

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This clean and sleek stainless steel dishwasher does everything you need and has plenty of room to clean a days worth of dishes. Also love that the buttons are on top of the door hidden away so everything has a cleaner and neat look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ugly But Does Clean Dishes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because it was the only one I could find in white that wasn't eternally backordered (not just at Best Buy but everywhere). I find it extremely unattractive, particularly the handle design. That said, it does work properly and with rinse aid added it dries fairly well other than water pooled on tops of cups, which is to be expected. The top rack is oddly designed so that larger coffee cups don't fit between the tines, so it doesn't hold as much and I have to run it more often. I do like the cutlery basket design, and that the bottom rack can accommodate taller items than my old one. I use the quick wash cycle with heated dry and extended dry selected and that seems to work best for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad dishwasher, worse service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this September of 2023. Broke down about 9 months later which luckily was under warranty (manufacturer). They replaced a few things including control panel. Once again the dishwasher is not running and Whirlpool said “sorry, your one year warranty has expired, but you can schedule service to pay out of pocket”. I sold appliances at Sears for over a decade and Whirlpool was my go-to because it’s supposed to be an American company. I now know that it probably is assembled in the USA, but not American quality. I am truly disappointed and will never recommend a Whirlpool product again in my life. Truly disappointing and I feel ashamed for leading so many astray. Just but a different brand because Whirlpool will not stand by their product. You will be disappointed. Not even two years for a $500+ dishwasher should be a crime. Shame on you Whirlpool. You are losing someone who advocated for whirlpool, Amana, Maytag, & KitchenAid for the last 20 years or so. You win this time, but people will see the truth and just buy Korean in the future.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good dishwasher and quiet. Easy to use and I like the top controls. Dishes come out clean, not great on hard sticky stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this dishwasher, and I couldn't be more pleased with its performance! The design is sleek and fits perfectly in my kitchen. It’s incredibly quiet, which is a huge plus when running it at night. The cleaning power is top-notch—dishes come out spotless every time, even with dried-on food. I love the adjustable racks, making it easy to fit larger pots and pans. The energy efficiency is also impressive, which has noticeably lowered my utility bills. Overall, this dishwasher has exceeded my expectations, and I highly recommend it to anyone in need of a reliable and high-performing appliance!

    I would recommend this to a friend