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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 163 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Smooth-X Smartphone Gimbal Stabilizer Essential Combo Kit's ease of use, affordability, and compact size, praising its ability to produce smooth videos and its functionality as a selfie stick. However, some users express frustration with the accompanying app's performance and limitations of the two-axis stabilization. A few also note compatibility issues with larger phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 163 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Luis

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Good value. Great for pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift purchase. It was apparently what was wanted and worked very well. Although make sure you check the size of the phone as he had a little difficulty to begin with getting the phone to stabilize where it needed to be for the turning. Once it was stabilized he had had a blast with it advertising for his new business.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The lightest gymbal I've used so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is a steal for the price I paid. It is so light, compact, small and can act as a selfie stick as well. The only downside is it's only a 2 axis gimbal but so far it does the work for me and it fits right in my pockets easily!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid, reasonably priced gimbal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get past the setup and configuring the 3rd party app, it's a reasonably priced gimbal, and aesthetically looks nice and solid too! I've even used it without the app, and works just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dazed and confused

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is pretty good, I had a hard time getting it to register or sync up to my smartphone. I had to take it back out to Best Buy and after 3 sales people, I finally got one that was familiar with the product. I am still working on my total use for this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. a little tricky to operate at first but quickly get used to it. the only reason I wouldn't give this 5 stars is the app you use is n obviously not easy to maneuver. you can get it to function with a little practice though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works, although it is clunky. I would rather have a simple gamble without the need for a third party app. I would rather give 3 stars, but it is priced accordingly so it gets 4 with value considered.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    gGood alternative for DJI's gimbal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap but nice gimbal. This is a great alternative for DJI's gimbal if you do not have money for another brand. This gimbal will get the job done at a good price. You can get this around $50.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont miss out...lower price and just as nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking footage at games has been easier. The game is too fast for auto tracking but it is great when you get the hang of it manually. Handles the samS20U ok too. For on the go pro looking takes its perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slightly better selfie stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stabilizer only locks in the portrait position and didn’t quite serve my need. It also didn’t balance well for me. It’s slightly better than a selfie stick but at a higher costs. I would not recommend spending $50 for this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for Content Creation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stabilizer is so cool for content creation purposes, it makes things so much easier and the content so much more professional. I honestly loved it SO much I would get it again for a friend! It's packaged nicely and it does not take a lot of space, so it's also great for traveling. The size of the phone is adjustable so any phone size can work with this tool. Definitely would get it again! *Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing value, simple to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great value indeed. Very simple to operate, easy for anyone to handle. I have used the device for long hours and it held up very well. I absolutely love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Has Its Flaws

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent piece of hardware, but i believe the folding mechanism made it weak at the most important part causing it to snap. (This is after a year of consistent use)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Little to no stabilization

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is poo poo. It’s a glorified selfie stick. I thought this would be a great alternative to carrying around my smooth 4 in theme parks. However there is little to no stabilization. I returned it. I love the portability, it’s just not usable in my case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works wonders!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good without breaking the bank on price. My husband really like it. The videos looks professional without the shaking movement.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hands down the best deals in town

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $30 this is one of the best devices that you can get for your smartphone I got this on sale for $30 one of the best deals !! Best Buy's deals are awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An affordable gimbal option for those short treks like hiking or short vlogs. Great if you don't have additional batteries attached to your phone. Control is just right and at fingertips.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 2 out of 5 stars

    Faulty App

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App hardly works if at all. You need an account and to be running the app for the device to work. Most gimbals don't need you to log in to some random app to operate. There are better options available. Ended up returning after one hour of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    East to use and carry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It took some time to get used to. But after that it was very easy to use. And since it is foldable it isbvery easy to carry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic and for general use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for its purpose. I wanted to control manual focus via focus pull. However the Smooth 4 is no longer sold so had to go with this. It was ok but didn't fill my need using FilMic Pro.

    I would recommend this to a friend
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