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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 163 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Smooth-X Smartphone Gimbal Stabilizer Essential Combo Kit's ease of use, affordability, and compact size, praising its ability to produce smooth videos and its functionality as a selfie stick. However, some users express frustration with the accompanying app's performance and limitations of the two-axis stabilization. A few also note compatibility issues with larger phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 163 reviews
  • Pros mentioned:
    Selfie stick

    Rated 2 out of 5 stars

    No stabilisation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App has got many features. I like the idea of extending it like a selfie stick. However no stabilisation

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    User manual not that easy to understand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money but directions in user manual not very easy to follow.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too happy but ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it 2-3 times from the date I purchased. Not too happy as I found it a bit difficult and at times does not connect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    There are better products out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was way too complicated for my needs. All I needed was a selfie stick that could act as a tripod if I needed it to. That’s it. The instructions were in another language, as in, characters. I wasn’t sure if it was Japanese, Chinese or Korean. There were pictures to show me how to better understand the instructions. I had to do the whole QR code thing to get me to the website in which a video showed me what do. It also was not in English. Or any language for that matter. The subjects’ actions showed me that I needed to download an app to my phone in order to for this thing to work. What?!? Ok, fine whatever. Once I followed all the instructions (I think), I still had questions. There was no way I was gonna be able to have my questions answered simply by going back thru the little book provided which was in another language for trouble shooting. Any videos I watched, no one spoke. They just pointed at things and acted out stuff. I’m sure it’s probably a great product- for someone else. All I want is something simple, uncomplicated and quick to set up and use. I returned it with no problems and purchased another brand where people in the videos spoke. English. Also, this selfie tripod thing is not cheap. I found a cheaper one that works just fine for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gadget for your phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is the coolest gadget I have ever bought for a phone. Especially if you do a lot of recording or capturing special moments this is the gadget you must buy. I've had lot of quality pictures and and captured some amazing pictures. So if your a camera person I highly recommend this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not strong enough to hold iphone 12 pro max.....over all ,, this is just for a small phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incline this gimbal small and good price vrs product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glimpse cell phone tripod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s affordable device and great apps. However, mechanically it does not function as supposed to

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s honestly not bad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly not too bad one of the heavier purchases that I’ve made this year

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay Worth the price as I bought this in discount But it needs patience to setup

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly bought it to hold cell phone. But you can use it as a selfie stick and taking stationary pictures. So far, it's an excellent product for the sale price. However, instructions are little and not very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never opened or used this unit. I purchased a fancier model and returned this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so easy to operate and can only be used with their software.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to operate as I thought it would be but very cool concept

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I’m just writing a review because it’s telling me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just writing a review because it’s telling me I need to

    No, I would not recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Gimbal ish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item right away. The app that is needed is wonky and invasive. I never downloaded the app and did not use the product. I should have looked into this gimbal more before I purchased. So should you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choppy and not particularly responsive to the controls

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it even at $50.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it less stars if possible. I have the Galaxy S20 Ultra and i bought that for the camera quality... The app only allows me to do 1080p 30 fps front facing video and the back will allow only 1080p and 4k 30fps. The app is EXTREMELY lacking on features and if you have a phone that weighs more than a feather... this will not work. I have the slimmest otter box case on my phone and it still has an extremely hard time fitting into the clasp. There are no settings in the app to change the speed of the motors and it just gets behind all the time (unless you move like a sloth). I understand that this is only $50 but its not worth it. Get a more expensive one that will actually work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not use if you plan on walking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pans well and reduces shakiness, but still very bouncy when walking and the instructions are horrible. I bought this for virtual showings while selling houses so walking is a must, will be returning for a DJI 3 axis gimbal.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Grip too thin. Can’t use iPhone camera features.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Phone grip too small to hold iPhone with any case 2. Features like zoom on stick work only with its proprietary app. Won’t work with default built in camera app. 3. No instructions and complicated to use.

    No, I would not recommend this to a friend
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