Samsung - 7.5 Cu. Ft. 14-Cycle Steam Electric Dryer - Onyx

So I bought this along with the matching washer when I moved home recently - bit of an investment but I'm hoping the lower energy bills will pay off in the long run. Nice, big capacity. I was frustrated with the lint trap for a long time having to squeeze my fingers in to get the lint out until I realized that it actually opens up and is super easy to empty......... Also initially the dryer wouldn't let use select anything - every cycle was the same and no options could be selected. Called Customer Service whenI had a spare moment at work and they were very dismissive of me for daring to call when I wasn't by the machine. I did call back when I got home and the agent was much more professional, but basically the issue was resolved by unplugging the machine for more than 30 secs and then plugging it back in. A bit of a pain with the outlet being down behind the dryer, but it solved the issue. Other bug bear limiting the score is the app - I use an iPhone, so can't say what the Android app is like, but the iPhone app is frustrating because:- I can view either the washer status or the dryer status - not both at the same time. The dryer can be controlled from it's own touch screen or from the app, but I can't set it running in the laundry room and then control it from my phone - seems crazy to have to take my phone out of my pocket, launch the app, connect to the dryer and set the cycle going if I want to monitor from the app, rather than just pressing Go on the machine.

I already reviewed the washer that I bought as part of this set, so I won't repeat by bad opinion of the wifi app. This dryer is great at everything except bulky items. The whole reason I got the hige capacity dryers is to dry a king comforter. Here's the problem: it doesn't alternate direction! The dryer starts to spin and it spins so fast the comforter get wrapper in a ball. The center stays wet and the outside heats up. You have to take it out and turn it several times. Thus voiding any energy savings by running it 3 times. Now, to be fair, I have yet to find any dryer that can do this right. Besides ths tupid uselss app, this is my ONLY complaint about this dryer. I live in the land of rain and using the shoe rack to dry out soaked sneakers or steam pillows clean is awesome! Same thing for freshening up those winter jackets. This dryer is awesome in so many ways. I just wish they would fix the bedding issue.

I purchased the matching set of wifi-enabled, LCD screen controlled washer and dryer. With my old dryer, I had to close the door to my office (which is right beside the laundry room) in order to not be distracted by the noise of the dryer. This unit is QUIET! I no longer need to close the door, although I sometimes forget to press the mute button, and Samsung's jingle to signal the end of the cycle can be humorous while on the phone! Lots of cycles, love the steam refresh capability.

Purchased along with the washer and couldn't be happier with the pair. It performs as advertised and holds a ton of clothes. The dryer adjusts the dry time with the sensor system and it's spot on unlike other dryers I have owned. It adjusts for each load and has cut my dry time down a lot. I always just tossed them in turned the dryer on the highest setting for one hour and walked away. A total waste of electricity. Most of my loads are done in 40 minutes or less and when they come out they are dry with NO damp spots. Touch screen is easy to use and has many useful cycles to get the job done right! It looks great and performs flawless.

I purchased this product open box at Best Buy and was assured that it was in working condition. Well upon delivery we got it and the touch panel did not wok. This happened with a samsung microwave we purchased so I knew it was common of their products. A week later we got someone in to switch out the touch screen panel and we were in business. Well once we started using it we noticed there was a banging noise, which eventually turned into a scrapping. Another call to the geek squad and we got in a technician who banged out a sizable dent and fixed what was loose inside. His professional opinion was that it was probably dropped at some point to sustain such damage. So much for the guarantee that it was in working condition and ready to be resold. Anyway it is working fine now and we just hope it holds out. Although the potential for further touch screen issues does worry us.

This washer and dryer are easy to install, connect the the Internet and connect to your smart phone. Very quiet and makes a charming chime when complete.

Absolutely in love with this dryer! Every load is customizable with so many different great options. I have already used the rack to dry shoes!!

I am extremely happy with having purchased this dryer...it's energy efficient, easy to use and musical too. I couldn't be more pleased. I will most certainly return to Best Buy for future appliance purchases. The service was excellent!