What are you doing to make sure I’m safe when I visit curbside?
What if I don’t have a car? Can I still come to pick up an order at curbside, and where should I go?
How can I be sure that the item I purchased will fit in my vehicle?
It’s important to remember that the size of the package your product comes in is going to be different than the product itself, often including packing material that keeps your tech safe during transit.
For large items, you can find the size of the item on BestBuy.com or our mobile app. It is a good idea to add 3–6 inches to each side or dimension to allow for extra packaging. Be sure to measure your vehicle to ensure that the box(es) will fit in the trunk or your back seat.
To make the pickup process run smoothly, please prepare your vehicle ahead of time by moving car seats forward, folding back seats down, and moving personal items out of the area where you’d like employees to load your product.
In the event that the product doesn’t fit in your vehicle, you may need to come back with a larger vehicle or consider having it shipped to your home. Our employees are unable to assist with removing products from packaging or load items in ways they feel are dangerous.