What does 'refurbished laptop' mean?

A refurbished laptop is a pre-owned device that has been professionally inspected, tested, and restored to full working condition by experts. These laptops may have been returned by customers or used as display models, but they undergo a thorough quality check before being resold.

Do refurbished laptops come with accessories?

Refurbished laptops typically include essential accessories such as a compatible charger and battery. Some models may also come with additional items, which will be specified in the product description.

Are the operating systems on refurbished laptops genuine?

Yes, all refurbished laptops sold by Best Buy come with genuine, properly licensed operating systems installed and ready for use.

Can I upgrade components on a refurbished laptop?

Many refurbished laptops allow upgrades such as additional RAM or storage. However, upgrade options depend on the specific model and manufacturer. Please check the product details or consult with our Geek Squad® experts for compatibility.

Are refurbished laptops cleaned before being sold?

Absolutely. Each refurbished laptop undergoes a thorough cleaning and sanitization process as part of the refurbishment, ensuring you receive a device that looks and feels refreshed.