
Sit back and let our Agents help you simplify your smart home. We'll enable your devices to work together seamlessly, customize the user interface for your needs, and show you what's possible with your system.
Q: How long is the workmanship warranty?
A: Geek Squad offers a 90-day workmanship warranty on their services and repairs.
Q: Does Geek Squad offer support after the service is complete?
A: Yes, during the final steps of the service, the agent will let you know how to contact Geek Squad for future support.
Q: How long does the Smart Home Customization service take?
A: The estimated time to complete the service is 60 minutes.
Q: What does the Smart Home Customization service include?
A: This service includes device integration, analytics, updates, and a final walkthrough where our agents will demonstrate the new functionality, provide troubleshooting tips, and answer any questions.
Q: What is required for the Geek Squad to perform this service?
A: You will need an existing and functional network, as well as existing and functional smart home devices.
Q: What if I need to reschedule my Smart Home Customization appointment?
A: If you need to reschedule your appointment, please call 1-888-237-8289.
Q: How ? No ans at store. Awful service.
A: Thanks for taking time out of your day to ask your question with us. We are disappointed that you didn't receive an answer when you called your local store. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Sit back and let our Agents help you simplify your smart home. We'll enable your devices to work together seamlessly, customize the user interface for your needs, and show you what's possible with your system.

Moving into or out of a home with smart home technology? We can reset up to 10 devices of all types (TVs, smart thermostats, monitoring systems, etc.), so you don't have to worry about a different owner being able to get access. Do you just need a fresh start with some of your devices? We can get them back to square one, even if you didn't purchase them at Best Buy.

We’ll help set up and demonstrate your new smart home voice assistant, TV smart video calling device, or smart calendar.

Sit back and let a professional install your smart doorbell and help you monitor the covered areas of your home, even when you’re away.
| Pros for Smart Home Customization | |||
|---|---|---|---|
| There were no pros for this product— | Service, Professionalism, Knowledge, Ease of use, Overall Performance | There were no pros for this product— | There were no pros for this product— |
| Cons for Smart Home Customization | |||
| There were no cons for this product— | Battery Life, Camera, Sound Bar | There were no cons for this product— | There were no cons for this product— |