Sony - 1000X mkII Premium Wireless Noise Cancelling Headphones - Black
- Model: WH1000XM2/B
- SKU: 6029014
- 40 Questions, 136 Answers
Item you're currently viewing
- Sony - 1000X mkII Premium Wireless Noise Cancelling Headphones - Black
- Carrying pouch
- Sony 1000X mkII Premium Wireless Noise Cancelling Headphones
Ratings & Reviews
Gives you the power to tune in and out of your music at a touch.
Upscales compressed digital music files, bringing them closer to the quality of High-Res Audio.
Smart listening feature automatically adjusts to your surroundings and activities.
Effortless conversations without taking your headphones off.
Hear music that stays true to the original recording with Hi-Res Audio. Optimized for Hi-Res Audio, S-Master HX™ reduces distortion and allows you to enjoy all the subtleties in your music.
Control your phone's voice assistant with a quick touch.
Enables simple pairing and wireless streaming with compatible devices from up to 33' away. Supports HFP, HSP, A2DP, AVRCP and LDAC Bluetooth profiles.
Offers up to 38 hours of use on a charge.
Enables simple hands-free chatting via a compatible device.
Effectively blocks out distracting background noises, so you can enjoy a focused, immersive sound environment.
For a secure fit.
Enables flexible connection options.
Deliver powerful sound.
Along with a 50Hz - 8kHz microphone frequency response ensures faithful sound reproduction.
To efficiently conduct power.
Provides powerful audio.
For easy portability.
Customer Image Gallery
Most Helpful ReviewsSee all customer reviews
Sony has seriously knocked this out the park!September 17, 2017
If you are familiar with the Sony MDR-1000x you are aware that those were widely regarded as the best wireless noise cancelling headphones you can buy. They were an interesting mixture of cutting edge technology, superb sound and functionality. The 1000x gave you the ability to quickly hear your surroundings with a simple palm cup gesture on the right side of the headphone which became invaluable to a lot of people including myself. The noise cancelling was a first to truly challenge the throne Bose's headphones have sat on for years. Some said the 1000x's were better, some said the Bose QC35 was better, but honestly at the end of the day, the 1000x had stunning noise cancelling. Not only can you be transferred away into a silent cocoon as you ride the train or bus to work, you can also reverse that with ambient sound to hear everything around you or primarily just voices if you prefer. There is also the noise optimizer which allows the headphone to analyze your hairstyle, head and ear anatomy, whether you are wearing glasses or not and now with the 1000xm2, pressure levels around you to ensure the perfect audio experience regardless of your surroundings. With the new 1000xm2, everything that made the 1000x so stellar has remained; however, flaws have been fixed. One of my main gripes with the 1000x was the poor microphone for calls. It did not have noise cancelling for the microphone and as a result everything around you was piped into your audio going towards to people on the other end of the phone call. This resulted in constantly being asked "are you in a tunnel?" "I can't hear what you're saying, it's too loud where you are"... Thankfully the 1000xm2 has "secretly" fixed this issue and now you are crystal clear when speaking over the built in microphone for calls. Another grip was that the inner lower part of the headband would crack even after normal usage. I can't judge yet, but the new material on the 1000xm2 do seem more durable and also aesthetically more pleasing with a gunmetal look as opposed to the pure black of the 1000x. As for sound, I honestly don't hear much of a difference and I am not disappointed at all because the 1000x already sounded superb. Noise cancelling also seems to perform roughly the same with the same very, very faint hint of white noise from the noise cancelling processing. As soon as music is played at even the lowest volume you won't hear it anymore. There is a new pressure optimizer that detects the air pressure levels around you. This is great for when you are 20,000ft in the sky flying to another destination as this will alleviate any deviations from the sound that can be caused by this. However, if you are usually always at ground level, it wont make a difference to you. This extra analyzation is summoned during the noise cancelling optimization that can be performed by pressing and holding the now duo button responsible for both noise cancelling and ambient sound. Also, through the new app you can summon the optimization. The same touch control interaction allowing volume up and down, play and pause, skip forward/fast forwards, skip backward/rewind, voice assistant activation, call pick up/hang up and transfers remains but it does seem more responsive. Also, the texture of the cups are more tactile and feels more grippy as you swipe you fingers across it. The new Sony headphone app shows you the headphone that is currently connected as well as the battery life and what current bluetooth codec is being used. Also, it displays Sony's DSEE status and if it is active or not. DSEE claims to restore some of the lost upper treble presence and detail lost by lossy audio codec compression. I am not sure I hear a difference, but I don't hear any audio quality degradation keeping it on so why not leave it on I guess. Also in the app you can control spatial cues and surround sound presets as well as tinker with an EQ that has presets along with the ability to customize your own. You can also toggle on how the ambient sound feature works when activated. You can switch between running, walking, sitting or on a vehicle or let the app have access to your phone's accelerometer and adjust automatically. Another cool thing the apps allows is the ability to put the 1000xm2 into a sound quality or stability mode. Sony bluetooth headphones can do this already, but through button patterns on the headphone's themselves. Sound quality mode forces the headphones to connect via the best bluetooth codec the headphone and source itself can support together. Stable connection mode resorts the headphone to SBC bluetooth which offers not optimal sound, optimal connectivity strength. The accessories included are a standard 3.5mm to 3.5mm cable incase you want to go wired in the event that your battery dies. A micro USB cable is also included for charging. In terms of charging... You can get 70 minutes of use from only 10 mins of charging now and the battery lasts a whopping 30 hours with everything turned on. A 50% increase over the 1000x... Nice! As you can see, Sony really sealed the deal on this one. I don't see any reason to get the new Bose QC35 II or Beats Studio Wireless 3 or anything else out now over the 1000xm2. If you are pondering on whether to purchase these, just stop and buy them now. You will not regret it!
I would recommend this to a friend
- Brand ResponseSeptember 18, 2017
Hi Danny, we appreciate you taking your time to provide us your feedback about the new headphone. We are glad that the unit's design, performance, and quality meet your expectation. Thank you for choosing SONY! -Erin
UnrealSeptember 17, 2017
I have been researching noise canceling Bluetooth headphones for the last year. I've went back and forth between the Bose QC35 and the Sony MDR-1000x. When Sony announced they were coming out with the WH-1000XM2, I decided those were the ones I would finally take the plunge on. Picked them up on the day of release at my local Best Buy. Let me just say, these things are a major GO. I pulled the earphones out of the package, turned on the power button, looked at the Bluetooth settings on my phone, and there they were. One simple push, and they were connected and I was listening to music. As simple as can be. Noise canceling is almost scary. I turned up the TV with surround system to full blast, stuck the headphones on, and nary a sound could be heard. If you want to disappear into a movie or song, these things are a must have. Sound quality is excellent. I haven't yet started tweaking any software and/or sound settings, but the things are awesome right out of the box. The swipe features to pause, fast forward, adjust volume are a major plus. No pulling your phone out to fast forward music or change volume. Friend talking to you? Simply cup your hand over the right ear cup, and the music is paused and noise canceling is deactivated, allowing you to hear the conversation without even removing the headphones. Awesome product. Pricey? Sure. But if you can afford the cost, these things are simply awesome.
I would recommend this to a friend
- Brand ResponseSeptember 18, 2017
Hi BigLefty24, Good to know that you are happy with your purchase! We are glad that unit's performance and quality meet your expectations. Thank you for choosing SONY! -Erin
Sony vs BoseSeptember 24, 2017
Most of the people reading these reviews will be comparing the Sony 1000XM2 to the Bose QC35II. Just a few months ago it was the 1000x vs the original QC35 but there have been improvements to the new models, but most of what made the original cans great have been retained. Sony has added aptX-HD, which my LG V20 phone offers as well. First time I got to see the logo pop-up on my phone! This enables the transmission of Hi-Res audio over Bluetooth. It’s good to know the FLAC files playing from my phone are playing at their best over Bluetooth on the 1000XM2s. More on that later. They added a phone app which works on Android and iOS. There is a new feature called Adaptive Sound Control that will adjust the level of Noise Cancelling dependent on what you are doing. It knows when you are standing still and will go into 100% cancelling. If you move around, it will let a slight amount of ambient noise in. I tested this on a dog walk and it works, but at a cost. Say you start with 100% NC. When you start walking, the headphones will sound a tone letting you know the NC has changed. If you walk for a bit and then stand still for a moment, you get another beep when the NC changes back. This interrupts whatever you’re listening to. Thankfully you can leave this feature off and simply adjust the NC manually, all in the app. There are a few other App functions that seem more gimmicky than useful, like Sound Position Control and the Surround modes. The Optimizer feature will adjust the NC based on your head, if you wear glasses, a hat, etc. It will also adjust based on the outside air pressure for airplane travel. Then we get to the Sound Quality Mode. There are two options; Priority on Sound Quality and Priority on Stable Connection. Priority on Sound Quality needs to be selected if you want aptX-HD to work. When Stable Connection is selected, the Bluetooth will default to SBC DSEE HX. There is an Equalizer feature in the App, but if you are connected with aptX-HD, you cannot use it, along with the gimmicky options already mentioned. A prompt will come up that says you must switch to Stable Connection if you try to use them. Each time you switch the Quality Mode, the Bluetooth connection must be reestablished which stops music playback. I listed to both modes and with aptX-HD, you don’t need the equalizer. The sound is much more dynamic and the range is noticeably better than when on DSEE HX. You can see what Bluetooth codec you are in at the top of the App. The equalizer is nice though and for me, “Excited” sounded best with what I listened to, and there are also two Custom options. Sony also added 10 hours of listening time to the battery! I patiently waited to see what Bose would be adding to the updated QC35s. Well…they added Google Assistant and 2 oz. of weight…. According to the online specs, The original QC35s come in at 8.3 oz while the new QC35IIs are 10.9 oz. Both Sonys are 9.7 oz, so the new Bose are heavier. I’m not sure what Bose was thinking since they have had ample time to integrate innovative technology to improve audio quality, but instead go for gimmicks. I’m not that integrated into Android or Google that I use the assistant, so that feature is worthless to me. For the same amount of money, the Sony 1000XM2 offer a better-quality music listening experience, which is what I want in $350 headphones. Not a new way to add to my planner. Now lets talk about the differences in Noise Cancellation. Almost all reviews I’ve read or watched, mention they are pretty equal, but don’t delve too much into the details. There is a difference between the two. When NC is turned on in the Sony, there is a slight pressure and also a slight white noise. Cup your hands over your ears and you get the idea. Could be your blood flow, like when you put your ear to a sea shell. I don’t hear the white noise with the Bose, but the ear pressure is far greater to me. It’s a feeling like I need to pop my ears but can’t and can be uncomfortable. So for me, I either have some slight white noise with Sony, or a lot of ear pressure with Bose. It’s probably subjective so I would try both in store before deciding on one or the other. As for comfort, this is one area I think the Bose do better. The padding on the top of the 1000MX2 (and x for that matter), is miniscule. The Bose padding fits my head better and feels nicer. Last year it was a harder decision to choose since the Sony’s were $400 and the Bose $350. With both being the same price, the 1000XM2 are the easy choice if sound quality and useful features are your priority, especially if your phone has aptX-HD built-in.
I would recommend this to a friend
Excellent headphones~!! Touch Control is awesome~October 19, 2017
======= Summary ======= The Sony 1000XM2 headphones are excellent~! It delivers great sound, dynamic range, punchy bass, and spectacular Active Noise Cancellation (ANC). The Sony "Headphones" app allows for great customization for your musical needs. ======= Design & Comfort ======= I have the black and gunmetal 1000XM2 and it looks great! It's sleek and modern-looking with great comfort. The ear padding is foamy and soft and didn't cause any long-term fatigue or discomfort. The clamping force is just right - not too tight and not too weak. The earbuds easily pivot and twist so you can easily stow it away in its soft-touch hardshell carrying case. Very convenient. ======= Controls ======= All the buttons and gesture-based controls are easy-to-use, well-placed, and intuitive to figure out. On your left earmuff, you have the NFC module that allows for quick connection to your smartphone or device. Just place the back of your smartphone over the NFC symbol and you'll be connected in no time. You'll also find the Power button as well as the Noise Cancellation (NC) button. By pressing & continuing to hold the Power button after the unit has been turned on, you can set the 1000XM2 into bluetooth pairing mode. Pressing the NC Button will toggle the Noise Cancellation between different modes - Ambient Sound On, Ambient Sound Off, Noise Cancellation On. My FAVORITE control feature of the 1000XM2 is the gesture controls located on the right earmuff. I love how I can swipe Up or Down for volume control, swipe Left or Right to skip tracks, Double-Tap to pause the music, and cup the right earmuff with the palm of my hand to allow ambient noise to come through (Sony calls this the Quick Attention Mode). There is hardly any lag entering and exiting the Quick Attention Mode and I find this feature to be very helpful and thoughtful. This is a killer feature I hope other manufacturers can copy because it's so intuitive and useful. ======= Audio Quality ======= The Sony 1000XM2 delivered excellent sound in all the different songs I've played - rap, hip hop, rock, instruments, vocals, country, choir, etc. Bass is GREAT and the 1000XM2 can deliver it in a deep and rumbly manner. It also feels punchy and visceral. Also excellent are the vocal separations, dynamic range, spatial distribution and balance, and the little details in the instruments. To achieve this level of hearing satisfaction, however, I did have to tweak the 1000XM2 inside Sony's "Headphones" app first. Here is how I have my 1000XM2 configured: * Adaptive Sound Control = Off * Ambient Sound Control = On * Noise Cancelling Optimizer = Ran through the setup process to optimize for my head physiology * Sound Position Control = Off * Surround (VPT) = Off * Equalizer = Off * Sound Quality Mode = Priority on Sound Quality * DSEE HX = Off Once I setup my 1000XM2 with the settings above, the sound quality became great. The initial out-of-the-box sound was just so-so and sounded worse than my Bose QC35 Series II headphones by a noticeable margin. After the configuration, both headphones sound equally great now and I cannot really distinguish between them. I was surprised by what a huge difference it made in audio quality just by adjusting a few settings inside the app. ======= Noise Cancellation ======= Sony's active noise cancellation (ANC) is very good. In fact, it performed better for me than the Bose QC 35 II in certain circumstances. When it comes filtering out the usual noise makers such as trucks driving by, idling car engine sounds, lawn mowers, and ambient animal sounds, both headphones filtered them out equally well. But when it came to filtering out higher-pitched voices (like my 2-yr-old toddler girl and the cartoons she watches on TV), the Sony 1000XM2 performed better. I also did not experience any weird "delayed voice echos" on the 1000XM2 that I experience on the QC 35 II. If you want to customize what sound types get filtered out by the ANC while letting certain sounds to come through, you can configure it inside Sony's "Headphones" app. What worked the best for me was to set Adaptive Sound Control to Off and Ambient Sound Control to On (with "Focus on Voice" not checked off). Overall, Sony's ANC implementation was quite impressive and worked very well. ======= So is it any good? Is it a good buy? ======= Most definitely~! With the 1000XM2's great design, build quality, comfort, excellent audio quality, superb ANC, and its super-convenient touch gesture controls, I consider it to be the best wireless BT headphones on the market right now.
I would recommend this to a friend
The New King of Noise CancellationOctober 21, 2017
Let's be real: if you're looking at these headphones, you've also researched the Bose QC35. I've now used both and I've grown to love them each in different ways. Here's my take on the Sony WH-1000XM2 headphones: BUILD QUALITY AND COMFORT (4 Stars): - Sturdy build quality. The black version has a gun metal finish that looks really sleek. The headphones feel substantial and don't squeak or make any noise when you flex them. - The plush padding around the 1000XM2's ear cups is very soft, but it's not as plush as the QC35's ear cups. Furthermore, the QC35's ear cups seem to stay cooler for a longer period of time compared to Sony's. - Compared to the QC35s, the 1000XM2s have smaller ear cups. If you have larger ears, the 1000XM2s may not encase your whole ear and the part of the ear cup might rest on your ear lobe. - This will vary from person to person, but I prefer the feel of the QC35s on my head over the 1000XM2s. The QC35s feel lighter and offer more padding on the headband. But the 1000XM2s are also very comfortable -- just not AS comfortable for me. - Advantage: Bose, but I've used the Sony 1000XM2s for many hours and they never felt uncomfortable or annoying. NOISE CANCELLATION (5 Stars): - The 1000XM2s offer several two of noise cancellation: Normal and Ambient Sound. With Ambient Sound mode switched on, you can choose to allow some external sounds to filter into your music so you're not completely cut off from the world. Likewise, you can also choose to allow only nearby voices to come through. - All modes work perfectly, and it's by far the best noise cancellation I've ever experienced from any headphones. The QC35s are great, but the amount of customization offered by the 1000XM2s brings noise cancellation to a whole new level. - There is a button on the left ear cup that allows you to quickly adjust the noise cancellation settings. - Advantage: Sony, mainly because of the incredible level of customization that is offered. FEATURES AND OPTIONS (5 Stars): - Sony offers an app called Headphones Connect for iOS and Android that offers noise cancellation control, sound position control, equalizer settings, and much more. By comparison, Bose's app doesn't offer nearly as much control. - The 1000XM2s have a feature called Quick Attention, which is probably my favorite part of these headphones. If someone starts talking to you and you want to hear what they're saying without pausing your music or taking the headphones off, you can simply cover the touch pad of the right ear cup. The headphones will automatically lower the volume, reduce noise cancellation, and allow you to hear the voices and sounds around you. I love it and it's great for being able to talk with a flight attendant or seatmate on the plane. - The QC35s use a standard 3-button setup for volume and device control. On the 1000XM2s the entire right ear cup is a touch pad. You swipe up or down for volume control, left or right for track control, double-tap to play or pause, and a long press to activate Siri/Google Assistant. It's extremely intuitive and easy to use. - Battery life on the 1000XM2s is rated at 30 hours, compared to the 20 hours of the QC35s. - Advantage: Sony -- better control and customization, Quick Attention, easy-to-use touch pad, and better battery life. Hard to argue with any of that. SOUND QUALITY (4.5 Stars): - I'm no expert on audio quality or "highs" vs. "lows" and all of that lingo. But to me, the 1000XM2s sound excellent. Out of the box, they seem to deliver a bit too much bass for my taste, but that was easily adjusted through Sony's app. Vocals are clear and crisp. - Vocal and instrument separation is also great. Percussion instruments are not drowned out; vocals sit nicely in the foreground of music. - Apart from the increased bass on the 1000XM2s, sound quality between the two headphones is very comparable. And I'm sure many people will appreciated the punchier bass on the 1000XMs. - Advantage: TIE, at least for me. ACCESSORIES (5 Stars): - Sony gives you: a hard travel case, a 3.5mm aux cable for a wired connection, a micro-USB cable for charging, and an airline adapter. All of the accessories are of a sturdy, premium quality. - Bose gives the same accessories, but with the new QC35II model, they appear to have removed the airline adapter. I've never used it anyways, so not a huge loss. - Advantage: TIE. OVERALL: Sony has delivered an amazing pair of headphones. The noise cancellation is arguably the best in the business. The level of customization offered is great for audiophiles. Additions like the touch pad and Quick Attention make these stand out even more in a crowded market. However, compared to the QC35s, the comfort of the 1000XM2s leaves something to be desired. Bottom line: if comfort is your main concern, try on the offerings from Bose and Sony before committing to a purchase. If cutting-edge features and noise cancellation are important to you, you can't go wrong with Sony's WH-1000XM2 headphones.
I would recommend this to a friend
Amazing, just speechless!October 21, 2017
I didn't think I could find a pair of wireless noise cancelling headphones that could beat my Bose, but I DID! These Sony headphones sound absolutely amazing! The sound is clear, clean, crisp, rich, and full. After charging them fully and downloading the Sony headphones app, pairing was quick and painless. The app is not absolutely necessary unless you want to tweak the settings of the headphones. I used the app to adjust the EQ levels to my ears liking and boy do my ears like these! They not only sound wonderful, but are comfortable to wear for long periods of time. The noise cancelling in these headphones is fantastic, the fact that I can put my hand to my right ear and shut it off quickly to hear what someone is saying is a really cool feature. I took a little but to adjust to no buttons on the headset, but I like the responsive touch on the right side to adjust the volume, track up, answer calls, etc... The voice assistant feature was fun to send a quick text, or to tell it to play my music. Call quality is the best I have found in any set of headphone I have ever used. The callers sounded better than I could have expected and they couldn't believe how clear I sounded on their end. I don't usually use that feature because they are usually lacking greatly, but not on these Sony headphones. I hate to admit this, but these blow my Bose out of the water! I am astounded at the quality, I didn't think Sony had it in them. To date these are my new favorite headphones!
I would recommend this to a friend
best headphones out for under $400.September 17, 2017
Better then the previous model made by Sony. I recently just got into the headphone game when I purchased the Bose qc 35, i noticed there was little to no base or treble. So then I purchased the beats pro, awesome base but noise cancelling can be better. So I decided to buy Sony 1000x and I was very impressed by the quality and touch pad. It was a strong middle ground between bass and noise cancelling. I just bought these new headphones and they have blown me away. Noise cancelling is better then bose and quality is the same if not better then it. Base equalizer can be adjusted to match beats! The battery life is were it's at. 30 hours to nonstop wirlesss music is amazing. I own three headphones and these are by far the most comfortable and overall best build quality.
I would recommend this to a friend
Reviews Mentioning: Read all Reviews
Looks like we're having trouble displaying reviews for this feature