About This Item
- Key Specs
- Color: Black
- General
- Brand: Sony
- Model Number: CREC10
- Product Name: Discreet OTC Hearing Aids with replaceable batteries, Self-Fitting CRE-C10
- Color: Black
- Consumer Lifestage: Adult
- Features
- Programmable: true
- Hearing Range Compression/Expansion Technology: Wide Dynamic Range Compression (WDRC) (The manner in which a device detects a frequency of sound and compresses or expands it so the listener can hear those sounds better.)
- Hearing Loss Relief Features: Nature sounds
- Controls on Device: Volume control (The function(s) on the physical product that be regulated or modified by the user.)
- Microphone Pattern: Stereo (Refers to how the device receives sound from different directions and captures it. Multi-directional patterns capture sound from multiple sources while a single direction pattern focuses on sound from a single source.)
- Ear-to-Ear Synchronization Capabilities: Background noise reduction, Volume changes, Increased microphone accuracy
- Environmental Sound Settings: Automatic, Custom
- Design
- Fit: Left ear, Right ear
- Design: Completely-In-The-Canal (CIC)
- Audio
- Noise Reduction Type: Adaptive, Automatic, Filtered (The manner in which a device lowers the volume of loud and intense noise to reduce undesired noise while leaving desired speech signals completely intact.)
- Wind Noise Reduction: true (If you take a lot of outside videos, in windy conditions, you'll need to make sure you have wind noise reduction on your camcorder. It does just what it says it does, cuts down the noise of the wind as it hits the microphone.)
- Included
- Number of Devices Included: 2
- Ear Tip Sizes Included: Extra small, Small, Medium, Large
- Carrying Case: true
- Connectivity
- App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
- App Compatible Features: Battery indicator, Customizable sound settings, Sound adjustment, Volume control
- Wireless Connectivity: Wi-Fi, NFC (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- Operating System Compatibility: Android, Apple iOS, Apple iPadOS
- Power
- On/Off Power Switch: false
- Low Battery Alert: true
- Rechargeable Battery: false
- Battery Size: 10 (The battery size required for operation.)
- Replaceable Battery: true
- Certifications Listings & Approvals
- FDA Medical Device Classification: Class II (The classification of the device as registered with the United States Food and Drug Administration (FDA).)
- Dimensions
- Product Height: 2.24 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Length: 1 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
- Product Width: 0 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Weight: 2.24 ounces (The out of box weight of the item.)
- Warranty
- Warranty - Parts: 1 year
- Warranty - Labor: 1 year
- Other
- UPC: 027242928800
Find everyday balance with the CRE-C10, Sony’s OTC self-fitting hearing device with replaceable batteries that blends comfort and technology to reconnect you to what matters most. With features that adapt to your surroundings, this modern hearing aid is personalized to you and the everyday moments that define your life.
- Sleek and discreet design: A virtually invisible look while wearing in ears.
- Personalized to your hearing: Use the Sony Hearing control app to easily set up and personalize your hearing aids.
- Prescription-grade sound quality: Sony’s technology offers excellent sound quality similar to traditional hearing aids.
- Made for your peace of mind: FDA–cleared medical device
- Comfortable fit to your ears: The soft ear tip comes in four sizes that are specially designed to maximize comfort.
- Easily controlled using the Sony Hearing control app: Control volume and sound quality all within the Sony Hearing control app for tailored results based on your needs.
- Analyzes and optimizes sound based on your surroundings: The situation analyzer within the hearing aid adjusts sound based on your surroundings to improve listening experiences in environments with background noise.
- Hearing aids work as a pair for better noise reduction and directionality: With Ear-to-Ear Wireless Link, hearing aids wirelessly work together to produce effective, high-quality noise reduction and deliver an optimal hearing strategy for your environment.
- Battery-powered device.: Uses traditional Size 10 Air batteries that offer compact size and high-quality sound with up to 70 hours of continuous use.
Whats Included
- Jewel case with 2 hearing aids
- Vented sleeves in 4 sizes (XS, S, M, L)
- 6 batteries size 10
- Cleaning tools
- User Guide
- Safety and maintenance information
- Flier for downloading the app
- Warranty
Product Manuals
Disclaimers
- Sony hear support team: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=otcha&cpint=spt-d2c_contactsupport
- Text or Call Sony hear support team: 877-864-7669
Q: My hearing loss is moderate to average, will these Sony aids be effective for me?
A: I have moderate to severe high frequency hearing loss and they're sufficiently capable. Invisible hearing aids will always struggle when compared to BTE or RIC models, mostly due to invisible CIC models only having room for one microphone. Whereas the larger "traditional" BTE/RIC models typically have 2 microphones per hearing aid. However manufacturers are starting to close the gap between invisible and the larger external styles, as Sony is proving with the CRE-C10 OTC hearing aids now. I've included screenshot of the user manual which says the CRE-C10s are intended for mild to moderate hearing loss. I think this mild to moderate rating is the only way the FDA will approve hearing aids in the OTC category. Again I have moderate to severe loss and these Sony's have no issues keeping up.
A: Hi Brazilian, great question. Neither of the Sony over-the-counter hearing aids stream calls or media (such as GPS) to android. There are 2 models, the CRE-C10 and the CRE-E10. The CRE-C10 does not support streaming, but the CRE-E10 will support both call & media streaming for devices running iOS 13 and above. Regards, Erin
Q: What do the words "self fitting" mean in the description of this product
A: Hi there, Self-fitting means that the user can fit the Sony OTC hearing aids themselves guided by the Sony Hearing Control app. The self-fitting process includes a hearing profile check to determine if the customer’s hearing profile is compatible with the devices, and if so, configures the appropriate settings tailored to the customer’s hearing profile. Once a hearing profile check has been performed, it can be repeated periodically. Also, after the hearing profile check, the user can further customize the volume and sound quality within the app, based on their listening preferences. Regards, Erin
Q: Do these support transpositioning for high frequency hearing loss?
A: I think so … I now hear birds chirping and the turn signal in my car. The apps has a tone control where you can boost highs and lows.
Q: BATTERY INCLUDED IN HEARING AID?
A: Yes you get a starter pack of batteries. Batteries last about 3 days continuous use or 6 days if you disconnect every night. Batteries cost about 25 cent each
Q: Will sony be fixing the issue android users are having? They are unable to pair the hearing aids
A: Apple as well having issue. Like sone video game manufacturers product was rushed to meet Oct 18 OTC law. In time I imagine will be fixed. It was irritating for me as I helped my mother TRY to set them up.
Q: How many batteries does the device hold
A: One battery per heraing aid
Q: Are these FDA-certified as hearing aids?
A: These are not FSA approved hearing aids but are FDA certified as OTC hearing devices. Some of the previous answers I believe have been misleading
Sony - Discreet OTC Hearing Aids with replaceable batteries, Self-Fitting CRE-C10 - Black
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Reviews
Customers are saying
Customers have good things to say about the comfort, price, and sound quality of the Discreet OTC Hearing Aids. Many users find them comfortable to wear for extended periods, and they appreciate the affordable price point. The hearing aids are also praised for their excellent sound quality. However, some users have experienced issues with the app and the size of the device, while others have found the setup process to be challenging.
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
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| Pros for Sony - Discreet OTC Hearing Aids with replaceable batteries, Self-Fitting CRE-C10 - Black | |||
|---|---|---|---|
| Comfortable, Price, Sound quality, Battery life | Comfortable, Clear sound, Improved hearing, No prescription needed, Uv cleaning case | Comfortable, Clear sound, Rechargeable, Self-fitting, Invisible | Sound quality, Price, Long battery life, Comfort, Bluetooth |
| Cons for Sony - Discreet OTC Hearing Aids with replaceable batteries, Self-Fitting CRE-C10 - Black | |||
| App issues, Size, Setup, Hurt ears, Volume control | Charging, Durability, Settings, Battery life, Customer service | Feedback, Bluetooth, Limited customization, Unresponsive app, No on/off switch | Charging, Feedback, Setup process, App, Power cord |
