About this item
Find everyday balance with the CRE-C10, Sony’s OTC self-fitting hearing device that blends comfort and technology to reconnect you to what matters most. With features that adapt to your surroundings, this modern hearing aid is personalized to you and the everyday moments that define your life.
Sleek and discreet design
A virtually invisible look while wearing in ears.
Personalized to your hearing
Use the Sony Hearing control app to easily set up and personalize your hearing aids.
Prescription-grade sound quality
Sony’s technology offers excellent sound quality similar to traditional hearing aids.
Made for your peace of mind
FDA–cleared medical device
Comfortable fit to your ears
The soft ear tip comes in four sizes that are specially designed to maximize comfort.
Easily controlled using the Sony Hearing control app
Control volume and sound quality all within the Sony Hearing control app for tailored results based on your needs.
Analyzes and optimizes sound based on your surroundings
The situation analyzer within the hearing aid adjusts sound based on your surroundings to improve listening experiences in environments with background noise.
Hearing aids work as a pair for better noise reduction and directionality
With Ear-to-Ear Wireless Link, hearing aids wirelessly work together to produce effective, high-quality noise reduction and deliver an optimal hearing strategy for your environment.
Battery-powered device.
Uses traditional Size 10 Air batteries that offer compact size and high-quality sound with up to 70 hours of continuous use.
What's Included
Jewel case with 2 hearing aids
Vented sleeves in 4 sizes (XS, S, M, L)
6 batteries size 10
Cleaning tools
User Guide
Safety and maintenance information
Flier for downloading the app
Warranty
Key Specs
ColorBlack
General
Product NameSelf-Fitting OTC Hearing AidsBrandSonyConsumer LifestageAdultModel NumberCREC10ColorBlackColor CategoryBlack
Features
ProgrammableYesHearing Range Compression/Expansion TechnologyWide Dynamic Range Compression (WDRC)Hearing Loss Relief FeaturesNature soundsControls on DeviceVolume controlMicrophone PatternStereoEar-to-Ear Synchronization CapabilitiesBackground noise reduction, Volume changes, Increased microphone accuracyEnvironmental Sound SettingsAutomatic, Custom
Design
FitLeft ear, Right earDesignCompletely-In-The-Canal (CIC)
Audio
Noise Reduction TypeAdaptive, Automatic, FilteredWind Noise ReductionYes
Included
Number of Devices Included2Ear Tip Sizes IncludedExtra small, Small, Medium, LargeCarrying CaseYes
Connectivity
App CompatibleYesApp Compatible FeaturesBattery indicator, Customizable sound settings, Sound adjustment, Volume controlWireless ConnectivityBluetooth, NFCOperating System CompatibilityAndroid, Apple iOS, Apple iPadOS
Power
On/Off Power SwitchNoLow Battery AlertYesRechargeable BatteryNoBattery Size10Replaceable BatteryYes
Regulatory & Listing
FDA Medical Device ClassificationClass II
Warranty
Manufacturer's Warranty - Parts1 yearManufacturer's Warranty - Labor1 year
Other
UPC027242928800
Search
Q: QuestionMy hearing loss is moderate to average, will these Sony aids be effective for me?(4 answers)
A: AnswerI have moderate to severe high frequency hearing loss and they're sufficiently capable. Invisible hearing aids will always struggle when compared to BTE or RIC models, mostly due to invisible CIC models only having room for one microphone. Whereas the larger "traditional" BTE/RIC models typically have 2 microphones per hearing aid. However manufacturers are starting to close the gap between invisible and the larger external styles, as Sony is proving with the CRE-C10 OTC hearing aids now. I've included screenshot of the user manual which says the CRE-C10s are intended for mild to moderate hearing loss. I think this mild to moderate rating is the only way the FDA will approve hearing aids in the OTC category. Again I have moderate to severe loss and these Sony's have no issues keeping up.Answered by ChicaChicaSlimGabey
- A: AnswerHi Brazilian, great question. Neither of the Sony over-the-counter hearing aids stream calls or media (such as GPS) to android. There are 2 models, the CRE-C10 and the CRE-E10. The CRE-C10 does not support streaming, but the CRE-E10 will support both call & media streaming for devices running iOS 13 and above. Regards, Erin
Answered by SonyListens
Q: QuestionWhat do the words "self fitting" mean in the description of this product(2 answers)
A: AnswerHi there, Self-fitting means that the user can fit the Sony OTC hearing aids themselves guided by the Sony Hearing Control app. The self-fitting process includes a hearing profile check to determine if the customer’s hearing profile is compatible with the devices, and if so, configures the appropriate settings tailored to the customer’s hearing profile. Once a hearing profile check has been performed, it can be repeated periodically. Also, after the hearing profile check, the user can further customize the volume and sound quality within the app, based on their listening preferences. Regards, ErinAnswered by SonyListens
Q: QuestionDo these support transpositioning for high frequency hearing loss?(3 answers)
A: AnswerI think so … I now hear birds chirping and the turn signal in my car. The apps has a tone control where you can boost highs and lows.Answered by Anonymous
- A: AnswerApple as well having issue. Like sone video game manufacturers product was rushed to meet Oct 18 OTC law. In time I imagine will be fixed. It was irritating for me as I helped my mother TRY to set them up.
Answered by ElitePlusJOE
Q: QuestionBATTERY INCLUDED IN HEARING AID?(5 answers)
A: AnswerYes you get a starter pack of batteries. Batteries last about 3 days continuous use or 6 days if you disconnect every night. Batteries cost about 25 cent eachAnswered by MarvinS
Q: QuestionHow many batteries does the device hold(3 answers)
A: AnswerOne battery per heraing aidAnswered by Anonymous
Q: QuestionAre these FDA-certified as hearing aids?(3 answers)
A: AnswerThese are not FSA approved hearing aids but are FDA certified as OTC hearing devices. Some of the previous answers I believe have been misleadingAnswered by Whatdyousday
Review Summary
Rating 4.1 out of 5 stars with 97 reviews
4.1Rating by feature
- 4.0Value
Rating 4.0 out of 5 stars
- 4.2Quality
Rating 4.2 out of 5 stars
- 3.9Ease of Use
Rating 3.9 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Sony - Self-Fitting OTC Hearing Aids - Black
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