Tile - Tile Mate Item Tracker (4-Pack) - White

Help your family keep track of their phones or keys with this Tile Mate 4-pack tracker set. The tiles use Bluetooth compatibility to connect with your phone for easy tracking of important items or your phone itself. The tiles in this Tile Mate 4-pack set feature predrilled holes for hanging on a keyring.
$39.99
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Tile - Tile Mate Item Tracker (4-Pack) - White - Angle
Tile - Tile Mate Item Tracker (4-Pack) - White
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Overview

What's Included


  • Tile Mate Item Tracker (4-Pack)
  • Owner's manual

Ratings & Reviews


Overall Customer Rating:
93% of customers would recommend this product to a friend (2128 out of 2289)

Features


Compact and lightweight design with convenient hole

Ensures the comfortable keep in your wallet or attached to your keychain, luggage, backpack, pet collar, etc.

Item tracking options

Allow you to locate item by sound when it’s close enough but out of sight or by using app to see its last known location on a map.

Phone finder

Makes your cell phone ring to locate it even when it is left on silent mode.

Bluetooth low energy technology

Links the tracker to your mobile device without significantly reducing its battery life.

Non-replaceable battery

Offers usage for about 12 months without maintenance.

Four preset ringtones

For customizing sound.

ReTile program

Helps to change your old Tile for a new one.


Overall customer rating

Rating: 4.5 out of 5 stars with 2289 reviews

93%of customers would recommend this to a friend

Pros

Cons

  • Rating: 4 out of 5 stars

    Meets my needs

    Posted
    MarkTwain
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The main reason I purchase this product is to be able to locate it within my home. I’ve read all reviews and saw how sketchy the geolocation can be via close proximity Tile users finding method. I test it around locations where there were over 1000+ Tile users and it took a days delay for Tile to even notify me. However, if you’re like me. You have kids. They tend to put certain things in random places, then this is perfect. So long as you’re within the radius and you can hear it, I use it as locator for keys or AirPod or whatever else gets lost that’s important. I’m not banking on it being able to locate my keys if I lose it somewhere like another city but with a little luck it’s bettwr than nothing. It’s all about faith at that point. Another thing to think about is replacement. I feel like sale prices are way, way better than the replacement price. On sale for a 4 pack, it’s about $10 a pop. I believe replacements (reTile) are about $15 for this particular model, higher in others. You get a message about 11 months after you initialize it with your app to “reTile”. They send you the new one and you recycle the old one regardless of whether there’s still battery or not because they cannot guarantee over a year even if it lasts 1.5 years, that’s the users discretion. They only guarantee up to 365 days. Other than that, great product if you temper your expectations.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not up to the job

    Posted
    rleedy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you are used to the ease and success of Apple's Find My iPhone App, you will be seriously disappointed here as Tile will only locate items within 100 feet - basically, the range of your Bluetooth on your phone. So, if you loose a Tile-protected item in an unknown location, say in a city, you are out of luck unless you happen upon it - within 100 feet. Another problem is the signal sound: if your Tile is in a laptop case or backpack, you are lucky to hear it unless you are right on top of it. There are also two very annoying features of Tile: 1) The battery is not very good and will die out in less than a year. How do you fix this? Buy another Tile! 2) There is a Find My Keys feature and if you are like me and you carry your keys in your front pocket, this feature seems to go off very easily and frequently. Then it is difficult turning it off while you listen to the annoying little jingle - you usually have to go to the Tile App on your phone to turn it off. I purchased my first Tile when they came out years ago. I have bought several more as the batteries die but recently, I have become so frustrated with the product that I haven't activated some of the replacement Tiles. Summary: Poor range, poor battery life, annoying find my keys feature.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Product, Just So Much Room For Improvement

    Posted
    STOKANATOR
    • My Best Buy® MemberMember

    When this product became readily available (they were difficult to get at first) I bought 3 of them, 2 of them got a lot of use, the 3rd one set in a drawer at my house. Which entails my first issue. Like clock work both my heavily used tiles both showed warnings on the same day they were at the end of their life cycle and would soon need to be replaced. I've grown to depend on the one I have on my key ring so I immediately replaced it with the one that's been sitting in my drawer. To my surprise the app informed me it was also at the end of it's life cycle and would need to be replaced soon despite not being used. If there was a slight battery drain sitting in my drawer I can understand that but when I first got this product I showed it off to everyone I knew by demoing it for people, and I have a young child who loves playing with daddy's keys so every morning instead of wasting my time looking I would just use the app. How these two Tiles that came out of the same box at the same time and ended up with the exact battery life is beyond me and my guess is it's in some serious need of software updates.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice idea, good implementation, a few nits

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great implementation of a useful idea. A few things that could be improved or are still developing, however. The primary one is that the retile replacement is more expensive than it should be--the sale price got very close to the retile cost this December. I do like that they have the arrangement with Best Buy to allow retiling in person. I also am not sure the community finding option has developed enough to be reliable, although it is a good backup arrangement. I tried an experiment leaving a tile in a popular location deliberately for most of a day. It wasn't reported as found despite there being some 2000 Tile users in the vicinity. This situation should improve, though. The third concern is the amount of battery that the Tile app uses on iOS. It's noticeable if the app is allowed to run in background using location services. All in all, though, the plusses outweigh the negatives for me, but this is why I'm rating it 4 rather than 5.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Never thought I'd have to use this, till I did.

    Posted
    Manonthem00n
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It was a normal day and I walked into best buy just to look around, i love tech. I wasnt going to leave empty handed, so as my friend was in the checkout line i saw this near the isle. I was like why not. The form factor is small, small enough to put in my wallet and not make it uncomfortable. Setting it up is really easy. The device uses blutooth and GPS, so if you never have these settings turned on your phone this may bother you. However if you dont know how your night is going to be, turn them on and you'll have some relief. The tracker itself when double pressed can also find your phone if you've misplaced that. if the form factor would to get any smaller i will most likely get some more.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Meets my needs

    Posted
    KevinKSD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this for my mom (with dementia) who lives in an assisted living facility. Recently she started loosing her keys. I don't know how they were found, but once they were, I put this tile on the key ring. I'm ready for the next time they are lost. Once already they have been "seen" by another tile user and placed on the map correctly. Even though the volume of the tile is not loud, I will be within 20' at all times, so I should be able to hear it. I'm actually looking forward to the next time she loses her keys! If I could just stop her from removing the key and putting it on a different ring, EVERYTHING would be solved!!! Since I purchased a 4-pack I have already shared one tile with a friend. I installed, tested, and trained her on it's use. She was so happy that now she can find her keys AND phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    3 out of four still work...not perfect for certain

    Posted
    CDub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought 4 tiles to give to my kids my wife and my mother all who lose their keys or phone every week it seems. 3 of them are still working 1 died just this week. It worked great! Found my sons keys every time he claims he lost them. My mother's tile just stopped working....I think the battery died and she is 90 and needs it the most so I will need to contact tile and work them to get it replaced...I like the product and I like the groupware it was easy to setup. It feels very slow when you ask the group to find things. I tested it out looking for my sons keys he was at work the counter at major grocery store chain lots of people passing by all day....took about a week to find his keys......seems a bit long but it did work and that is good. I would recommend the more rugged one if you have this attached to your keys or other device that is handled often.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Already useful but unsure about community

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So a few days ago, I used the Tile app not to find a lost item but to verify an item wasn't lost! I left my wallet at home, and was able to verify it was there rather than lost somewhere in between! Handy. I'm not so sure, however, that the community tracking will end up being of much use--time will tell. The app indicates there are around 2,000 users in the local area, but I have not yet had any ties "discovered" when I deliberately left them in high traffic areas. Overall, though, I like these a lot and the multi-packs represent a good discount. The primary negative for me at present is that the current retile cost doesn't reflect a savings versus sale prices. It also would be able to (maybe temporarily) disable the cell phone finding option for those situations where you really do need a silent phone--I accidentally set mine off with a tile in my pocket (fortunately not in a location where it mattered).

    I would recommend this to a friend



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