Tineco - PureOne S11 Smart Cordless Stick Vacuum - Dark Gray
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Description
Features
iLoop™ Smart Sensor Technology
features iLoop™ Smart Sensor Technology which senses hidden dirt, dust, hair, pollen, and dander, and automatically adjusts suction power and brush roller speed in real-time for an effortless cleaning experience.
LED display
See iLoop™ in action on the LED display, as the outside ring changes from red to blue as debris is cleared from floors. The display also shows battery status and maintenance alerts
Up to 40 minutes runtime
iLoop™ optimizes battery life for runtime up to 40 minutes in auto mode so you can clean without running out of battery or searching for an outlet. In MAX mode, PURE ONE S11 delivers up to 10 minutes of maximum suction for tough messes.
Wifi and app connected
Connect Pure One S11 to the Tineco Life app to receive real-time performance monitoring, cleaning reports, maintenance reminders, troubleshooting assistance, and more.
Converts to hand vacuum
Pure One S11 easily converts to a handheld vacuum for versatile above-floor cleaning with the included attachments to reach corners, stairs, crevices, and auto interiors. The included mini power brush easily grabs pet hair from upholstery and bedding.
Easy charging and storage
The wall-mounted charging dock keeps Pure One S11 and its included accessories charged, organized, and ready for the next cleaning job.
What's Included
Full-size LED Multi-Tasker Power Brush
Mini Power Brush
Crevice Tool
2-in-1 Dusting Brush
Automatic Pre-Filter Cleaning Tool
2 Pre-Filters
Removable Lithium-Ion Battery
Wall-Mounted Charging Dock
Key Specs
- Cleaning Path Width10.4 inches
- Vacuum TypeStick vacuums
- Bin Capacity0.16 gallons
- Product Weight5.7 pounds
- BaglessYes
- Compatible Floor TypeAll floors
- Corded/CordlessCordless
- Filter Type4-stage
- Multi SurfaceYes
- Battery Charge Time240 minutes
- Maximum Runtime40 minutes
General
- Product NamePureOne S11 Smart Cordless Stick Vacuum
- BrandTineco
- Model NumberPureOne S11
- ColorDark Gray
- Color CategoryGray
Dimension
- Product Height11.4 inches
- Product Length43.5 inches
- Product Width8.3 inches
Feature
- BaglessYes
- Filter Type4-stage
- Voltage21.6 volts
Warranty
- Manufacturer's Warranty - Parts2 years
- Manufacturer's Warranty - Labor2 years
Other
- UPC194846000871
Customer reviews
Rating 4.6 out of 5 stars with 123 reviews
(123 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the PureOne S11 Smart Cordless Stick Vacuum for its quiet operation, powerful suction, and lightweight design. They appreciate the long battery life, which allows them to clean their entire home without having to stop and recharge. Many customers also mentioned how easy it is to use and maneuver, making it a great choice for those who have difficulty with traditional vacuums.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Lightweight, Suction power
Rated 5 out of 5 stars
Super cordless vac that's powerful and lightweight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a central vacuum system that we use for heavy-duty cleaning but needed an easy, portable, cordless vacuum to use when we didn't want to haul out the central vac hose. I was not familiar with the Tineco brand but impressed with the user reviews, as well as Consumer Reports' score of 96/100. So I decided to give it a try. After using it for about a month, I can say that it's perfect for our needs. Easy to assemble, decent suction, terrific tools that allow us to clean virtually any surface, and it holds a charge for a long time as long as one doesn't use the max power mode exclusively. The technology that varies the motor speed based on sensing of dirt level seems to be more than just a gimmick; it really seems to work! And you are getting two products in one, since you can use it as a hand-held vacuum as well as a full-size vac. An added benefit is the headlight, which makes a huge difference in being able to see dust and dirt. It feels sturdy, so I'm hoping it proves to be top-quality over the long term. I would recommend this product for anyone needing a lightweight cordless vac.
I would recommend this to a friend - Pros mentioned:Lightweight, QuietCons mentioned:Carpet cleaning
Rated 4 out of 5 stars
Light and powerful
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tineco PureOne is a vacuum I never heard of before giving this one a go. Pro's: Auto Sensing Light Weight Allergenic Powerful suction Con’s: Does not get completely flat for under low furniture. Average battery life – only 1 battery included Cannot clean light weight throw rugs It is easy to assemble. I also downloaded the Tineco app to my android device to test that out as well. You can use the app to see the filter life, battery percentage and even history of use. However, I do not see myself using it long term. I would rather see the battery percentage on the unit itself personally. Thoughts- Good futuristic looking vacuum with clear plastic used throughout. On the top is LED display that has a few warning lights, Wi-Fi status and dirt detection ring light. This outer ring of light starts off blue and changes to red when detecting dirt. For example, if the vac detects a small amount of dirt it will illuminate as light blue from the three o'clock position to the 12:00 o'clock position and red from the 12:00 o'clock position to three o'clock position. The more dirt it detects, the further around the clock it will be red. As it cleans it retracts back to blue. On normal mode, I had to go over an area 4-6 times to get my carpet completely clean according to the vacuum. I do have dogs so I can kind of understand it. Nice to get an instant visual of how clean your floor is getting. This unit has a lock on the trigger which is a nice touch for larger areas. This vacuum has a default Auto sensing mode which means it will increase motor speed /suction as needed. In this mode the unit is very quiet and cleans well. But if you really want the high cleaning power you can press the switch in top to go into Max mode. This is nice for carpet and lots of dirt. Of course, the downfall here is a much-decreased battery time. Normal combined use of carpet and hard floor you probably get 30 to 40 minutes. If you go into Max mode you might get 10 minutes. This unit only comes with 1 battery as well. The S11 comes with the floor brush with LED lights, crevice tool, mini power brush and 2 in 1 dusting brush. All Attachments go on and off very easily. Using the normal floor mode, my initial thought was it felt a couple inches too short. Both my wife and I felt the same way. But I have gotten used to it. One drawback to the floor attachment I can find is when you try to lower the unit all the way to the ground to get under a very low area, like under dresser, the head unit will pop up off the floor a bit. The vacuum is Light and easy to maneuver on most rugs. I had slight push problem on a very short nap Oriental style throw rug in our living area. I also had trouble cleaning throw rugs in our bathroom. It simply would not work on those. Either too powerful of suction or the design of the roller. It would suck the carpet up then stop the roller. There is also no switch to turn the roller off. Using it with all other attachments works very nice. I like the lightweight of this unit. It was nice to take on to the boat to clean the carpet and get the dirt out of all the crevices. You must mount the storage dock to charge the unit. I would have liked the option to plug the cord directly to the battery. I ended up mounting the unit on the side of a storage cabinet in my garage. Mounting went mostly well. The only problem I had is I could not attach the accessory mount to the side of the mount as it was mounted too close to the wall. I wish they would have provided the option to mount the accessories to either side of the storage bracket. This vacuum is equipped with multiple filters. So very environmentally friendly. Nothing but fresh air coming through this unit. A nice touch is they include a self-cleaning tool that allows you to insert the main filter into an attachment, then attach to the vacuum and run on Max mode to clean. Bottom line, I would say this is great as a supplement for quick cleaning of most homes or main vacuum for a small house or apartment with standard carpet / hard floor combination. ~Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews
I would recommend this to a friendBrand response from Tineco Support
Posted .Mukman, thank you for taking the time to leave us a detailed review of the PureOne S11! We’re thrilled that you loved your smart cordless vacuum as much as we do! We agree, the PureOne S11 is lightweight and powerful! As you’ve experienced, the PureOne S11 is a smart, powerful, cordless stick vacuum, loaded with features, and is ready to tackle any home cleaning job big or small.It features Tineco's iLoop Smart Sensor Technology that senses hidden dust and dirt, optimizes suction and maximizes runtime. The S11 provides up to 40 minutes of continuous runtime and easily converts to a hand vacuum to clean autos, furniture, drapes, stairs, and more! Thank you for the feedback regarding the unit not laying completely flat, average battery life, and issues with vacuuming area rugs. I've shared with our Design team; they are always looking for ways to improve. As a reminder, the Pure One S11 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email them at support@tineco.com. Thanks again Mukman and welcome to the Tineco family!
- Pros mentioned:Quiet
Rated 5 out of 5 stars
Exceptional build quality and cleaning performance
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tineco PureOne S11 Smart Cordless Stick Vacuum - We’re getting too old to manage bulky, arm-heavy vacuums that require dragging around their motors while maneuvering so the cord doesn’t get caught on the furniture, or knock over a lamp. Stick vacuums try to solve all those problems I just noted while not creating a new set. We’ve been using our new Tineco Pure One S11 for a few days and I think our experience definitely favors this full featured, convenient vacuum. SETUP: First time setup actually requires reading the instructions, but it’s not difficult. Motor, collection chamber and various tools all fit together snugly and all feel very high quality. The charging configuration only looks odd until you realize how the entire assembly hangs on a wall and the electrical contacts naturally fall into place. If you need to charge your battery but you can’t hang the assembly as designed, you can still have a reliable connection. The dust collection chamber, as well as the entire motor assembly, is crystal clear, substantial plastic, allowing you to see your collected dirt as well as any potential problems. It’s all very high tech and functional. The Dust Bin is a good size, unlikely to fill completely before you’re finished. The APP: Yes, there is an App which I (thought I) set up, ‘cause everything was OK’d, until I got the “no device connected” warning in the App. I’ll work on that. The App will set up a schedule for you and advise about emptying and replacing, etc. Neither of us will use it, so I’m not going to fuss with it too much, but it also has the complete manual, even if I somehow managed to load in a German version. The vac has too many other great features. IN USE: Comfort and Perception of Weight. Stick vacuums all rely on a careful balancing act of motor and storage hanging off the back side of your wrist and providing balance for the assembly of tubes and tools off of the front side of your wrist. Although the total weight must also be considered, if the balance is right and compact, you may not notice you’re carrying around a few pounds. The Tineco does all of this masterfully, and you feel you’re mostly moving a lightweight tube. But, you want to use the floor for support as much as possible, ‘cause this can get tiring. Or, simply chalk this up to your exercise routine. We’re perfectly OK with this weight, because some of our canister vacs have had heavier heads PLUS all that other weight and a cable to pull around behind us. Another nice feature while we’re talking comfort: the power trigger has a convenient trigger ON/OFF lock so your finger can relax. FEATURES: There’s a full set of tools (LED multitasker Power Brush, Mini Power Brush, 2in1 Dusting brush, Crevice, Pre-filter cleaning, xtra pre-filter, hair cleaning) along with a very thoughtfully designed Wall Mount dock with sufficient cable to reach an outlet. The dock is designed to hold most included accessories. This is a HEPA E11 filtered system. Tineco includes a pre-filter cleaning tool. I’ve never seen anything like this. There are other tools and accessories available for purchase, but this is a pretty complete kit in the box. The top LED display is probably the most interesting feature and it keeps you advised of the most unique hidden features … the auto-adjusting dust sensor and smart suction control. You can read the advertising for yourself, but in our first few days using the Tineco it all works. CLEANING: It gets addictive having your vacuum constantly monitoring, adjusting power, and alerting you to the amount of dust you’re picking up, advising whether there is jam of your brush roller or signaling battery status. And best of all, it’s mostly quiet. Only in higher mode does this vac approach the noise level of other vacs we’ve owned, and it’s still quieter. The noise frequency is tuned for gentle, not annoying. This vac is very easy to live with. The bright LEDs out in front of the Multitasker Power Brush illuminates fine dust on hardwood floors, and fully illuminates under furniture and beds. The low profile head gets under everything we own. Powering across carpets is easy, even as the power suction ramps up. The Max Power button on the handle lets you over-rule the auto-sensing system for more powerful cleaning or quieter operation. We found that the Tineco Pure One S11 never ran out during our cleaning sessions, which lasted around 20-30 minutes, so the suggested 10-40 minutes seems within reach. Batteries (21.6V; 2500mAh) cost $90 and their unique features and design will make 3rd party replacements unlikely and undesirable. SUMMARY: This is an exceptionally well designed vacuum cleaner. It not simply attractively designed, it’s loaded with useful features that are fully accessible to the casual user with no special effort. It has still more features for the cleaning fanatic that are accessible from an APP. The APP will fulfill the needs of the scheduler and data analyst in the family. The entire package promises high quality manufacture and exceptional performance. Very easy to recommend. We love it.
I would recommend this to a friendBrand response from Tineco Support
Posted .TECHBEENGOOD, thank you for leaving us such a detailed review on the Pure One S11! I’m so happy you love the Pure One S11 and would recommend it to others! As you noticed the S11 is a smart, powerful, cordless stick vacuum that is loaded with features, we’re so glad you liked them! This vacuum has a lightweight design with an incredible 450W motor which as you noticed provides super-powerful suction to clean all the debris and pet hair in your home in a fraction of the time! One of the other amazing features we love is Tineco’s iLoop smart sensor technology that detects hidden dust and debris and then adjusts suction power accordingly to maximize runtime, I’m glad you liked it too! We encourage you to share your excitement with your friends and family, we would love to hear their thoughts! If you have any questions, please reach out to our Customer Service team at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email them at support@tineco.com. Thanks again TECHBEENGOOD, and welcome to the Tineco family!
Rated 5 out of 5 stars
One of the Most Sophisticated Stick Vacuums
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HIGHLIGHTS Auto Cleaning Mode Wi-Fi Enabled Tineco App Enabled Support for Amazon Alexa Constantly Monitored Cleaning Performance and Indicator SETUP Initial set-up was comparable to all other stick vacuums. Some minimal assembly is required. But, easy enough that instructions really aren’t required. Everything just clicks together easily and without fuss. The vacuum comes with a good assortment of tools and attachments. The only thing that makes this vacuum more difficult than all the other stick vacuums that I own (I own 3 stick vacuums from 3 different manufacturers) is that this Tineco is app enabled. To get the most out of the vacuum, you need to install the Tineco app on your tablet or smartphone. Luckily, Tineco has done an excellent job on the app and the installation on my Galaxy Note 20 went without issue. Setting up the vacuum to work with the app and your home wi-fi took quite a few steps, but the app walks you through the entire process and everything went smoothly and trouble-free. Something that isn’t often said, but Tineco should be given a shout out for doing their homework. USE The vacuum is quite interesting to use. It has more features than many of its competitors’ products. The most appealing part of this vacuum, in my opinion, is the unique Auto mode. The vacuum starts each cleaning session in Auto mode. Using some sensors and techno wizardry, it auto adjusts its power settings based on cleaning needs. The vacuum analyzes the debris being taken in and displays the floors’ dirtiness on a ring at the top of the motorized head. It starts at blue, indicating a clean environment and will gradually change to red as it encounters dirtier floors and air. The dirtier the floor, the more power the vacuum will devote to cleaning and the redder the ring becomes. The auto setting can be manually overridden by a conveniently located MAX button on the top of the vacuum, if so desired. One item that I had already chalked up to being a useless gimmick was the brush roll mounted LED lights. Tineco states they are there to help see dirt, especially useful on hardwoods, tile, and laminate. I thought, yeah right. Just a battery drainer. While they must affect overall battery life some, they are in fact, quite useful. I was wrong. They do provide a well-lit path of where you sweep, and I was able to see spots I had missed while sweeping in environments that are less than ideally lit. Those lights turned out to be a nice touch after all. The Tineco app is well designed and monitors nearly every aspect of the vacuum and its performance. The app reports battery level, cleaning time, dust min capacity, pre-filter dirtiness, and cleaning performance. Like I stated earlier, the app is very well designed and has worked flawlessly. One feature that I especially like was that once you have the vacuum fully configured and registered, the app even provides you links to the Tineco website for things like user manuals. It’s thoughtful items like these that go a long way in the user experience. NEGATIVES The wheels on the motorized floor tool squeak during use. It doesn’t impact performance in any way, but it is annoying. Tineco’s competitors all have filters that are cleanable and reusable with no recommended replacement time or schedule. While Tineco’s pre-filter is washable, Tineco recommends replacement approximately every 6 months. This will increase the overall cost of ownership. I’m on the taller side, approximately 6’ 1” if I actually take the time to stand up straight. I feel like I need to bend over more to the get the motorized floor brush at just the correct angle to work properly than I do with competitors’ products. To be fair, I’m not sure if the Tineco is better designed and provides a better seal to the floors’ surface this way or if Tineco’s competitors products are just more forgiving. The battery life is very short on the MAX setting. After about 10 minutes of use, the battery reports back it is down to approximately 33% remaining. I state this, because I prefer to use the vacuum on MAX when vacuuming carpets with the motorized head. The vacuum seems easier to push and use on the MAX setting than it does on the lower powered AUTO setting. If you feel as though I do, purchasing a second battery may be worth it. Luckily, the Tineco wall mount provides for a spot to charge a second battery simultaneously while charging the main unit. Kudos for that feature. CONCLUSIONS There is a lot to like about this vacuum. It does an excellent job at its intended purpose. My floors look great after use. The brush head does a very good job at picking up the carpet’s nap. This is something my other stick vacuums often struggle with. The motorized brush head seems to do equally as good on my hardwoods as it does on carpets. It was sucking up light debris well ahead of the rollers on my hardwood floors. Something I have NEVER seen with its competitors. The AUTO mode is one of its best features. Like I stated earlier, I own sticks from 3 different manufacturers. While my others have at a minimum of 2 different power modes, this is the only one I’ve seen that constantly monitors cleaning requirements for you and dynamically adjusts itself. Auto mode helps preserve battery life, ensuring the longest run times as possible. Very cool. Do you really need all this tech on a vacuum? While unique, all these features are active the entire time while in use and will for sure be using precious battery life. Is the trade off for all the bells and whistles worth it at the cost of decreased battery life? After all, do you really need to look at your phone to see that the dust bin is 60% full or the pre-filter needs cleaned? These parts of the vacuum are transparent, I can see their status just by looking at them as I snap it in to charge. Do I really need Alexa to tell me if the battery is charged or if the dust bin needs emptied? In the end, I have been impressed with its performance on all my floors (hardwoods, carpet, and tile). It has a lot of unique and interesting features that set it apart from Tineco’s competition. I happen to like all the tech. I fully admit that I’m a sucker for all the buttons and fancy lights, but all of it really is just fluff and unnecessary for a vacuum.
I would recommend this to a friendBrand response from Tineco Support
Posted .NAMO, thank you for leaving us such a detailed review on the Pure One S11! I’m sure anyone reading this will find it helpful! As you noticed the S11 is a smart, powerful, cordless stick vacuum that is loaded with features, we’re so glad you liked them! This vacuum has a lightweight design with an incredible 450W motor which as you noticed provides super-powerful suction to clean all the debris and pet hair in your home in a fraction of the time! The techno-wizardry you mentioned is Tineco’s iLoop smart sensor technology that detects hidden dust and debris and then adjusts suction power accordingly to maximize runtime! We encourage you to share your excitement with your friends and family, we would love to hear their thoughts! If you have any questions, please reach out to our Customer Service team at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email them at support@tineco.com. Thanks again NAMO, and welcome to the Tineco family!
- Pros mentioned:Light, Quiet
Rated 4 out of 5 stars
Love How Easy This is to Use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this cordless stick vacuum based on Consumer Reports recommendations and price (Black Friday sale). It's light weight and ease of use makes this vacuum a winner. The wall hanger makes access and recharging very easy. If you are looking for a vacuum that is easy for kids and elderly to use, this is a contender. My upright Kenmore Elite cleans my carpets better and more easily but is big, heavy, and corded and it takes three times as long to vaccum waiting for the dirt sensor to indicate completion. My Shark Rocket Duo-clean cleans bare floors and carpets well but is difficult to empty and corded. This Tineco is light, easy to manipulate, easy to clean and vacuums well except for the drag when cleaning carpets. It's like using a push mower instead of a self-powered mower. The short battery time has proven to be no problem because I have limited carpeting and I have time for the battery to recharge built into my cleaning plan. I considered buying a backup battery but the only place you can buy one is directly from Tineco for $90 which is too high. And, apparently, the batteries vary by model so this battery can only be used on the S11 models. We had to buy more effective wall mount sheet rock anchors than those that came with the vacuum. We also had problems with the power cord connection at the bottom of the wall hanger not locking in tightly such that the vacuum loses connection. The videos are very made and highly useful for becoming familiar with the use, cleaning, and maintenance of your cleaner. I recommend you take a 1/2 hour to watch them.
I would recommend this to a friendBrand response from Tineco Support
Posted .Skinney, thank you for taking the time to leave us a review on the PureOne S11! We are so happy that you are loving your new smart cordless vacuum and we agree, it is winner! I’m glad you found anchors that work for your wall types and I’m happy you found the product videos helpful! The PureOne S11 is a smart, powerful, cordless stick vacuum, loaded with features, and is ready to tackle any home cleaning job big or small. It features Tineco's iLoop Smart Sensor Technology that senses hidden dust and dirt, optimizes suction and maximizes runtime. The S11 provides up to 40 minutes of continuous runtime and easily converts to a hand vacuum to clean autos, furniture, drapes, stairs, and more! As a reminder, the Pure One S11 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email them at support@tineco.com. Thanks again Skinney and welcome to the Tineco family!
- Pros mentioned:Light
Rated 5 out of 5 stars
Great little stick vac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice little cordless stick vac. Works great, very well thought out design. I could not connect it to the WiFi phone app their connect process could be much better or even blue tooth would be better. However, that does not impact the operation of this otherwise well-thought-out device. Very easy to change uses, nice and light also.
I would recommend this to a friend Rated 5 out of 5 stars
Love the Headlamps!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum! Cleans floors and furniture very good. It also has an app that will let you know how much dust was cleaned and warns you when you need to clean the dust filter. Highly recommend!
I would recommend this to a friendBrand response from Tineco Support
Posted .Ninjabreadgirl, thank you for leaving us a review on the Pure One S11! As you noticed the S11 is a smart, powerful, cordless stick vacuum that is loaded with so many cool features, we’re so glad you liked them! This vacuum has a lightweight design with an incredible 450W motor which provides super-powerful suction to clean all the debris and pet hair in your home in a fraction of the time! I’m so glad you are liking the app! Another great feature that the S11 offers is iLoop smart sensor technology that detects hidden dust and debris and then adjusts suction power accordingly to maximize runtime! As a reminder, the Pure One S11 comes with a 2-year warranty. If you have any questions, please reach out to our Customer Service team at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email at support@tineco.com. Thanks again Ninjabreadgirl, and welcome to the Tineco family!
- Cons mentioned:Dirt cup
Rated 5 out of 5 stars
Outshines the Competition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this vacuum for a short time, but I am very pleased with its design and function. Normal vacuuming is very easy and thorough. The accessories provided are well designed and work well. The dirt cup is not very big, but it is easy to empty and clean. And the attachment for cleaning the prefilter is genius! I can't comment on reliability yet - give it a year or two - put it seems very sturdy for its weight.
I would recommend this to a friend
Q: Questiondoes the charger have to be wall mounted.
Asked by catlady.
- A:Answer How do I charge the battery if I don’t want to use the wall mount
Answered by Anonymous
Q: QuestionDOES THE POWER BUTTON HAVE TO BE PHYSICALLY CONTINUALLY HELD DOWN BY THE USER TO KEEP THE DEVICE IN THE RUNNING MODE ( AS WITH THE DYSON CORDLESS VACUUMS ) ?
Asked by IDIOTPOLICE.
- A:Answer No, it has an auto-trigger switch that keeps it held down for you. Kind of like at the gas pump. First I've ever seen in a vacuum.
Answered by 2leo2
Q: QuestionCan this vacuum be used on laminate flooring or will the floor be scratched?
Asked by picktownboy.
- A:Answer There should be no negative consequences for any laminate floor in normal use - the Tineco moves smoothly over floors. There are small rollers or wheels to lift the floor attachment slightly and enhance movement. The Tineco is built with floor use in mind, and in that regard it is more robust than the Dyson I used prior to finding this vacuum, which I feel suits my needs much better. There is little effort needed to glide the device over surfaces and little opportunity to scratch a floor.
Answered by MyBBReviewer
Q: QuestionIs the length adjustable? What is the minimum length?
Asked by DanaH.
- A:Answer The tube does not telescope or have any option but in place or not. There is no in between, just one option for length when using the floor attachment. When in place, the tube accounts for about 26 1/2 inches of length with the floor attachment adding another 6-7 inches. The motor/battery unit is about 13 inches and the shortest attachment is about 6 inches, so shortest length is 13+6 or 19 inches, but the shortest the unit gets with the floor attachment is 13+26 1/2+6 1/2 or 46 inches.
Answered by MyBBReviewer
Q: QuestionWhat accessories does this model come with? And is the pure one a 450 watt?
Asked by Lita.
- A:Answer Lita, those are great questions! The PureOne S11 has a powerful 450W motor and comes with the following accessories: 2 Pre-Filters, 2-in-1 Dusting Brush, Automatic Pre-Filter Cleaning Tool, Crevice Tool, Full-size LED Multi-Tasker Power Brush, Mini Power Brush, Removable Lithium Ion Battery, and Wall Mounted Charging Dock. If you have any other questions our Customer Service team can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email at support@tineco.com.
Answered by Tineco Support
Q: QuestionI am interested in a cordless vacuum to primarily do quick jobs in the kitchen/sunroom. I like the reviews on this Tineco Pure One S11 but I have an older historic home with limited outlets/wall space. Will this Tineco charge without wall mount?
Asked by sheepydl.
- A:Answer The Tineco S11 requires a wall mount that will require a space about 18” wide and 60” high. The space will need to be within a few feet of an electrical outlet.
Answered by KMcC
Q: QuestionDoes this PureOne S11 Smart come with the optional smooth roller for hardwood floors or do you have to purchase seperatley?
Asked by Dave.
- A:Answer You can buy that separately or order a "Tango" version of the vacuum which includes both multifunction and smooth roller.
Answered by JohnHall
Q: QuestionWhen will replacement batteries be available? Will they ever be available?
Asked by Jimw1.
- A:Answer Hi Jimw1, we are working on it but for now please head over to https://store.tineco.com/ for your replacement batteries!
Answered by Tineco Support