Virgin Mobile - Broadband2Go Wireless USB Device
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Wireless USB device
Allows your laptop to connect to the Internet so you can surf the Web, check e-mail, download files and more wherever you go.
EVDO Rev A technology
For high-speed data transfer rates.
Built-in usage meter
Allows you to see how many megabytes you have left in your Broadband2Go plan (Broadband2Go plan required, not included; no long-term contracts; additional fees may apply).
Operates as a flash drive
With a microSDHC card reader (microSDHC media card not included).
For convenient operation.
Novatel Wireless software included
For expanded functionality.
Requires Virgin Mobile top-up card (not included)
For full operation of the broadband card.
- Virgin Mobile Broadband2Go Wireless USB Device
- Owner's manual
Rating 3.1 out of 5 stars with 132 reviews(132 Reviews)
Rated 4 out of 5 stars
Mobile Broadband w/ No Contract or CommitmentPosted .
I purchased the 'Virgin Mobile Broadband2go' wireless USB card/dongle on 02-01-2010 at a Best Buy Store for $99. I also bought a 250MB 'top-up' card for $20 at the same time. A small (Novatel) software program is already pre-loaded on the Virgin card. It will prompt you to install it the first time you use the card on your computer(s). So far, I have used the card on three different computers and everything has worked as advertised. All three computers immediately recognized the device when I plugged it in a USB port - and, successfullly prompted me through the on-board software installation process. The first computer is an Acer Netbook running WindowsXP. Second computer is an Acer Extens Notebook running Windows7 Home Premium 65-bit. Third is my Wife's Asus Eee Netbook running Windows7 Starter. All computers access the Internet flawlessly and with decent speed. Since we normally would access the Net via WiFi on these computers, I like the idea of having the Broadband2go when we need it - even when we're at a location that doesn't offer WiFi. I also like that if you run out of Megabites, and you don't have a 'top-up' card handy, Broadband2go will still take you to the Virgin Mobile Internet site where you can add more minutes using a credit card, PayPal or pre-arranged source of payment. The minutes are sold in 10-day and 30-day amounts - whereas once you activate a particular plan, you must use your minutes within that specific period of time or lose your remaining minutes. Example: $20 = 250MB (about 12-hours normal Internet surfing) to be used within 30-days from the time you activate that 'top-up' (either on-line or a pre-purchased 'top-up' card). There are no rollover minutes. If you don't have a Credit Card, you can use cash to buy the 'top-up' cards at Best Buy and other locations. You can carry those pre-paid top-up cards around with you indefinately, because your 10-day or 30-day time period does not start until you actually 'activate' the card through the Virgin Mobile website. In summary - I like Broadband2go because it can be used on multiple computers (not at the same time, of course), there is no yearly commitment, I only pay for the Internet time when I need it, the Broadband2go USB card/dongle is friendly with several different operating systems and it seems to have no problem finding the Internet when I've used it. At home, at work, in Hotels, etc I access the Net over Wifi. When WiFi isn't there, I can use my Broadband2go Card.I would recommend this to a friend
Rated 5 out of 5 stars
Disregard the poor reviews from others...Posted .
I'm not sure why people feel the need to bash the fact this only works where there is signal. Do people complain that their cars not work in the hills of Montana because there are no roads, or that their pools dry up when they live in Mojave, CA? It's no shocker that this isn't going to work for someone in a rural area (all 4 of the 1-star reviews that drag this product's ratings down are from extreme rural areas)... sorry, but it's not just Virgin (Sprint) who doesn't put up 3G capacity in those areas (Cows and Tumbleweed isn't a profitable market segment these days).... This product is designed for an airport warrior... not a road tripper. It's common knowledge that the top 200 cities or so are well-blanketed in 3G, but when you step out of the cities you'll revert back to the slow 1xRTT network, which isn't great for surfing the internet. If you live in any city with a football team, or within 25 miles of one, this is a great product for you. If you live in Saint Merner, TX, or Susanville, MT, it's not going to be a good experience. Rather than reviewing the product here (the product isn't dysfunctional, you live in areas where the maps CLEARLY show you have no coverage), how about you explain that? Bottom line, for the cost and reliability this unit is great. It works where I need it to work (any airport in the US where a normal jet-airplane flies), major cities and surrounding areas, etc.I would recommend this to a friend
Rated 4 out of 5 stars
Best Pay as You Go Plan I've FoundPosted .
As of this writing, Virgin offers two plans. 1. $10 for 100MB for 10 days 2. $40 for unlimited data for 30 days Right now, you can switch between the two plans anytime your account needs recharging. This will change on 2/15/11. After that date, whatever plan you select, you will have to stay with. So, know what your usage plans are going to be. Are you planning on just being an occasional user or do you plan on using it every day. Most important to gamers and streamers is that the $40 plan will have a 5G cap. Should you exceed 5G before the 30 days are up, you are subject to being throttled down to about 256KBS for the remainder of the 30 day period. As for me, I can live with the 5G cap. It's really pretty much an industry standard. I just wanted potential buyers to beware that, if they need higher data usage, this plan may not be suitable. I've shopped every prepaid plan available in my area and still none come close in value to Virgin Broadband2go!I would recommend this to a friend
Rated 4 out of 5 stars
decent value for money, works wellPosted .
It's been 3 weeks since we purchased ours along with 500 MB of online usage and it has worked everytime, everywhere we've gone. This worked for us being in travle/vacation mode for more than a week and the need to keep on top of current weather, e-mail and general news. The usage meter was accurate enough and 500 MB is going to last for the full 30 days. Fly in the ointment? That'd be the sign in process, it was not clear to me as to what to do next. A trip to our local BBY and we were in business in matter of moments. i expect we'll keep this handy for when going on the road as current contracted services are just too expensive.I would recommend this to a friend
Rated 5 out of 5 stars
Am I missing something?Posted .
Unless I'm missing something, this was incredibly simple to set up and even easier to use. What I like is that I was able to activate it on a Windows computer, then use it on my primary laptop, which runs Linux. The data plan seems to fit my needs as well. I like Virgin Mobile's pricing structure. I hope they stick with that and don't fall in line with the "Contract" carriers. This service addresses my biggest concern with "Cellular" modems (Overage Fees). If something unexpected happens and my computer starts downloading updates, I don't want to be stuck with a surprise bill at the end of the month. If I understand VM's service correctly, if I go over my data limit for the month, it simply stops connecting, until I buy more data. In my opinion, that's how it should be. Somebody, please correct me if I'm wrong because right now, I couldn't be happier.I would recommend this to a friend
Rated 3 out of 5 stars
Good idea, not developed quite enough yetPosted .
Like most new technology, the first round always seems to be overpriced, and problematic. It's a good idea - I've been waiting for a pay-as-you-go broadband to use during the summer months when I'm on vacation. The rates for access are high, but acceptable for what I'm using it for. The cost of the USB receiver ($150) seems ridiculously high to me, though it should come down with time, and competition. What I have been really frustrated with is Virgin Mobile's support. The Broadband2Go website isn't well-developed; areas for contacting customer support (even a phone number) are missing, or are buried. I registered a credit card with Virgin so I could top-up via internet. But when I go to the "top-up" section of the website, the only option offered is to use a pre-paid top up card. So if you're nowhere near a Best Buy to purchase the card, you can't add minutes. And calling customer support to resolve the payment issue was an absolute nightmare. Simply finding the phone number was a challenge, and VM has one of the most annoying voicemail menus I've ever encountered. After navigating through that, I held for over 15 minutes w/o any human response, so I hung up. I finally emailed customer support, but it's been over 48 hours without a response. Not sure I can really recommend this product right now - maybe in 6 months or so, when they get their act together a bit more.No, I would not recommend this to a friend
Rated 4 out of 5 stars
Works quite wellPosted .
I have had this for two months now and it is working as needed. The device itself has given me no issues, took me 15 minutes to get the drivers and the included software installed and configured. If you know where to look, the software included provides you details on data usage and other important info as well. Have yet to see five full bars on the signal but I think that is the service not the device. Note: The device is listed for twenty dollars cheaper on the Virgin Mobile website but if you indicate that to the Best Buy store they will gladly price match it.I would recommend this to a friend
Rated 5 out of 5 stars
Been using this product for almost a year now.Posted .
I've learned to actually try out a product for a while before I write a review. In the past, I've written glowing reviews for new stuff without having actually experienced their downsides. This time, I kept my yap shut until now. When I bought my unit, it was 149.99. I activated it with my credit card literally minutes after purchase. Since then, they've changed their rates once (making them MORE cost effective to the point where the 5-gig limit (the same as Verizon's "unlimited" ceiling they don't tell you about) is the same price as Verizon, without the contract, and without Verizon's "customer disservice." So just in aggravation aversion alone, it's a better product. Now the unit is less expensive (I've purchased another), and my original one, now almost a year old, still works...and I am NOT gentle to my equipment. This thing works. Sometimes its speeds aren't the greatest, but most of the time they are more than adequate for what I need them for. I download video and surf the web. I do not game on it, however, so I have no opinion on that. By and large, it has been a pleasant surprise and has not let me down, no matter what computer I've attached it to. I highly recommend a 2-3 foot tether cord so that the unit can be placed for good reception AND so that it doesn't accidentally get broken off when and if the computer is bumped -- trust me on this one. Other than that, great product. I'll be buying another one later this year, bringing my total to three. I absolutely recommend it.I would recommend this to a friend